Senior Customer Service Jobs in Madison, NJ

Joulé

Bridgewater, NJ

Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions (set and meet expectations, stress-free experience, maintain a positive & professional demeanor). • Continuous Improvement: Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements to enhance operational efficiencies, streamline workflows or improve customer’s experience.

TalentBurst, Inc.

$17.25 - $17.75 HOUR

Clifton, NJ

Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Intersources inc

$21 HOUR

New York City, NY

Works on implementing outreach efforts designed to inform families about admissions, enrollment, related events and projects; prepares and delivers presentations and information sessions to staff, community-based organizations, community groups and youth services organizations. Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems.

Vaco LLC

$27 - $30 HOUR

New York, NY

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Avature

New York, NY

Maximus is currently looking for a Bilingual Customer Service Representative with Russian fluency to join our growing team. Comprehensive Insurance Coverage: Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

EisnerAmper LLP

$120000 - $200000 YEAR

New York, NY

You will join a culture that has received multiple top "Places to Work" awardsWe believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions. About our Private Client Services (PCS) Team: The PCS team connects family-owned, closely held businesses and high net worth individuals with solutions to reach their financial goals.

Atrium Staffing

$80000 - $110000 YEAR

Little Falls, NJ

Our client, a small family-run financial services firm based in Morris County, NJ, is looking for their next Client Services Associate to add to their growing team! By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

Acrisure, LLC

Saddle Brook, NJ

The candidate will be reporting to Brian Gutterman - Vice President of Underwriting and working closely with the underwriting team to support management of the policy underwriting data and issuance of policies not auto-generated by Agency Management System. Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

TEKsystems

$38 - $43 HOUR

Parsippany, NJ

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Controller in Fair Market Value (FMV) determination process (for HCP consultants) including pulling FMV rates and routing HCP consultant agreements for execution.

ECLARO

$32 HOUR

New York, NY

Position Overview:Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal / regulatory frameworks. ECLARO’s client is a leading global bank stimulating change and innovation in the industry by offering top-notch financial products and services for a wide-range of clients worldwide.

Ownership Works

New York, NY

Drive strategic account management for a portfolio of Ownership Works' private equity partners, building trusted relationships and guiding them in shaping a high-impact employee ownership strategy that aligns with their investment and value creation goals. helps public and private companies implement broad-based employee ownership programs that improve corporate cultures, increase employee engagement and satisfaction, and create an alignment of interests between employees and employers, all of which can support better outcomes for companies and workers.

Canon U.S.A., Inc.

$17.2 - $23.37 HOUR

New York, NY

As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.

Stop & Shop

New York, NY

As a leader in the retail grocery industry, we are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office.

Flagstar Bank

$26.77 - $34.79 HOUR

New York, NY

Processes and handles various transactions including adjustments, corrections, recoveries, reports, general ledger entries, ATM/Visa maintenance and claims, Deceased Depositor and Dormant accounts, forgery claims, fee reversals, Federal Reserve adjustment requests, stop payments, bank and certified checks, lost passbooks and checkbooks. Will provide detailed servicing and support across Commercial and Consumer accounts and products requiring knowledge of both servicing SLA’s, product details and applicable regulatory requirements.

J-Vers

$46000 - $75000 YEAR

Morristown, NJ

These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance, Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests.

J-Vers

$46000 - $75000 YEAR

Millburn, NJ

These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance, Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests.

CoolSys

$35 - $50 HOUR

Newark, NJ

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

Komodo Health

$180000 - $260000 YEAR

Anywhere, NY

The Senior Director, Customer Retention will coach and empower a retention team to lead all stages of renewal conversations and closure, engage stakeholders across diverse customer personas (e.g., Commercial Operations, Strategy, Analytics, RWE/HEOR) and align the appropriate suite of Komodo solutions to address evolving customer priorities. Extensive experience in client-facing roles of increasing responsibility, delivering innovative SaaS recurring revenue software products, analytics, or consulting services with a focus on customer retention, renewals, and long-term value realization for Commercial Life Sciences customers.