7,300 Results for

Senior Customer Service Jobs in Merchandise Mart, IL

Jobs

Senior Director, Customer Success Housecall Pro

Chicago, IL

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

1 day ago

Senior Director, Customer Support Celigo

Chicago, IL

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

18 days ago

Senior Staff Full-stack Engineer - Customer Platforms Discover Financial Services

Chicago, IL

$286,200–$326,700 / year

The ideal candidate will excel at both surveying broad business domains, crafting a technical strategy to support the many possible futures of the business, and diving deep into the details and personally delivering the highest-leverage projects from that roadmap. You will make credit decisioning & offers real time and intelligent, spanning dynamic credit offers, line, balance transfer, product upgrades, retention offers leveraging novel data sources and predictive models, as well as quantitative in-market testing and experimentation.

7 days ago

Senior Tax Advisor – In-Store Intuit

Arlington Heights, IL

$31–$34.50 / hour

Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States.

Today

Senior Tax Consultant - Retail Intuit

Hoffman Estates, IL

$31–$34.50 / hour

Today

Global Employer Services Senior Manager-Employment Tax Bdo Consulting

Chicago, IL

$99,750–$262,500 / year

In this role, the GES Senior Manager will be charged with overseeing key metrics measurements with group performance, developing marketing material, networking and business development within their area of experience and for GES as a whole and specialization and recognizing potential changes in tax policy and applying new policies to tax compliance. This position provides review of written global payroll advice to clients, evaluates alternative courses of action to lessen global payroll burden and cost of compliance, and identifies potential changes in global payroll policy and regulations.

20 days ago

Partnership Tax Senior Manager, Advanced Computational Services Bdo Consulting

Chicago, IL

$99,750–$262,500 / year

As a Tax Senior Manager, Partnerships, you will be responsible for advising clients on the tax implications of their business objectives and various partnership specific items including but not limited to section 704(b) and taxable income allocations, capital account maintenance, liability analysis and allocations, section 734(b) and 743(b) adjustment calculations and Tax Receivable Agreement (TRA) calculations. In addition, the Tax Senior Manager, Partnerships develops and drives process improvement and team-building initiatives, maintains client relationships, and acts as a source of guidance to other team members.

23 days ago

Senior Director, Sales Housecall Pro

Chicago, IL

$155,000–$190,000 / year

You are responsible for closing the critical gap between traditional operators and technical system architects, building an environment where advanced data feedback loops deliver real-time metrics directly to representatives while developing second-line leaders across a high-growth infrastructure. You possess a distinct RevOps mindset, deeply understanding how to analyze the end-to-end transactional funnel, coach automated systems, and execute rapid sales cycles while maintaining an uncompromising commitment to human leadership development.

1 day ago

Tax Senior Manager, Private Client Services Bdo Consulting

Chicago, IL

$146,000–$200,000 / year

A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

26 days ago

Senior Director, Performance Marketing Housecall Pro

Chicago, IL

Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). • Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations.

1 day ago

Senior Tax Professional – In-Store Intuit

Oak Park, IL

$28–$36 / hour

As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).

30+ days ago

Senior Tax Expert – Retail Intuit

Downers Grove, IL

$28–$36 / hour

30+ days ago

Senior Specialist, Corporate Communications Stonex Group

Chicago, IL

$96,000–$115,000 / year

The role will create, drive and implement communications strategies supporting StoneXs Commercial & Payments businesses, develop strong relationships across a diverse and specialized business, manage relationships with tier 1 media, financial, trade and commodity media, and drive performance against strategic goals — including brand awareness, executive and subject-matter-expert visibility through media coverage, thought leadership, events and presentations, employee advocacy and additional marketing initiatives. The Commercial & Payments PR & Communications Manager will work closely with the UK and APAC PR & Communications Managers and the Global Brand team to ensure Commercial & Payments messaging, media strategy, executive positioning and thought leadership are coordinated across regions and consistently reinforce StoneXs global Commercial & Payments narrative.

1 day ago

Senior Associate, Sales Performance Management KPMG

Chicago, IL

Help execute transformational projects with a scope of services that includes diagnostics/business cases, channel strategy and alignment, sales strategy, sales model and go-to market (GTM) design, sales through service process optimization, sales force skill building and development, sales performance measurement & rewards, sales tool and enablement that includes Customer Relationship Management (CRM)/SPM, sales culture and sales data and analytics. Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives and Comissions, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights.

30+ days ago

Senior Associate, ServiceNow - ITSM KPMG

Chicago, IL

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Lead presentations of key solution design, technology architecture concepts and demonstrations to client stakeholders as well as working as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories.

30+ days ago

Senior Product Manager - Remote PAR Technology

Chicago, IL

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

1 day ago

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

Chicago, IL

$217,000–$247,700 / year

Execute International Commercial Strategy: Direct and oversee on-the-ground commercial execution and localized operations across multiple international regions outside the U.S. Synthesize Transactional Data into Actionable Strategy: Query, analyze, and translate complex transactional data into executive-level narratives, structured action plans, and data-backed business decisions. Operating at the intersection of client services, risk management, you will partner directly with senior executives and client-facing teams to identify opportunities, improve participant performance, and drive superior payment outcomes across authorizations, fraud, and disputes.

7 days ago

Senior Director, Product Management - Consumer & Developer Experience Discover Financial Services

Chicago, IL

$245,100–$279,800 / year

Our team is scaling significantly across several core strategic pillars to drive impact across AI, platform infrastructure, and greenfield products: Developer Experience (DevX): Building AI tools and platforms that transform how our engineering teams build and operate software. Driven by a mission to create unparalleled digital connections, we deliver transformative, customer-centric experiences that empower users throughout their financial journeys while directly accelerating business growth.

7 days ago

Sr. Cloud Engineer Digital Realty Trust

Chicago, IL

$120,000–$140,000 / year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role partners closely with infrastructure, network, security, development, and operations teams to deliver scalable, highly available, and resilient cloud solutions that support critical business applications and services.

25 days ago

Senior Product Manager, Salesforce Flywire

Chicago, IL

$142,000–$177,000 / year

The Product Manager will shape the future of our Go To Market systems by partnering with key stakeholders, product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services. 5+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs.

1 day ago

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Senior Customer Service Jobs in Merchandise Mart, IL

Senior Director, Customer Success Housecall Pro

Senior Director, Customer Support Celigo

Senior Staff Full-stack Engineer - Customer Platforms Discover Financial Services

Senior Tax Advisor – In-Store Intuit

Senior Tax Consultant - Retail Intuit

Global Employer Services Senior Manager-Employment Tax Bdo Consulting

Partnership Tax Senior Manager, Advanced Computational Services Bdo Consulting

Senior Director, Sales Housecall Pro

Tax Senior Manager, Private Client Services Bdo Consulting

Senior Director, Performance Marketing Housecall Pro

Senior Tax Professional – In-Store Intuit

Senior Tax Expert – Retail Intuit

Senior Specialist, Corporate Communications Stonex Group

Senior Associate, Sales Performance Management KPMG

Senior Associate, ServiceNow - ITSM KPMG

Senior Product Manager - Remote PAR Technology

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

Senior Director, Product Management - Consumer & Developer Experience Discover Financial Services

Sr. Cloud Engineer Digital Realty Trust

Senior Product Manager, Salesforce Flywire

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