12,061 Results for

Senior Customer Service Jobs in Millbrae, CA

Jobs

Senior Customer Success Manager MongoDB Inc

San Francisco, CA

$97,000–$190,000 / year

Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams. You'll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals.

30+ days ago

Sr. Software Engineer, Customer Experience Engineering Snowflake Inc

Dublin, CA

$200,000–$287,500 / year

The Customer Experience Engineering Team aims to enable customers to push these limits, and when customers run into roadblocks or issues, enable them and our internal technical resources to resolve those issues and get back to seeing success with Snowflake. Our Customer Experience Senior Software Engineers enjoy developing features into the Snowflake product that aim to greatly reduce friction points that block customers and regularly require help from Snowflake technical experts.

30+ days ago

Senior Staff Customer Quality Engineer Sila Nanotechnologies

Alameda, CA

$156,000–$197,000 / year

Partner with plant manufacturing quality (including QC/analytics lab) to translate customer requirements and findings into containment and corrective/preventive actions, and escalate issues that require engineering, supplier, or product-level resolution. This role is the primary quality interface to our customers - managing qualification, complaint resolution, and ongoing performance - and is accountable for translating customer requirements into internal quality commitments that the manufacturing organization can execute against.

30+ days ago

Fire Alarm Service Senior Sales Executive Siemens AG

San Francisco, CA

$73,756–$126,439 / year

LI-DJ1 #West-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse Low voltage, Electrical wiring, fire alarms, Fire Alarm Sales, fire alarm system, Fire alarm control panel, Building safety interfaces, safety devices, nicet, nfpa, axis ax, wheelock, exceder, 4100es, truealert, safelinc, next-in protection, firelite, fire light, fire-light, silent knight, simplex, siemens, notifier, edwards, est, gamewell, mircom, fike, vigilant, siemens xls, siemens mxl #SIB2026LI. Attend industry-specific networking events; actively participate in professional organizations such as NFPA, NFSA, ASHE, NBFAA, AFAA, IFMA, SAME, 7x24, ASHRAE, AEE or USGBC etc. to build a network of contacts and to represent Siemens in the market.

2 days ago

Senior Customer Adoption Expert BlackLine Systems

Pleasanton, Florida

This role involves providing expert technical guidance, collaborating with customers and internal teams, and ensuring the successful deployment and integration of BlackLine solutions (particularly Matching). For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model – for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

30+ days ago

Senior Customer Adoption Expert BlackLine Inc

Pleasanton, CA

$128,000–$161,000 / year

Make Your Mark: The Senior Customer Adoption Expert will be responsible for leading the design, development, and implementation of advanced technical solutions that meet complex customer requirements and drive significant business value. This role involves providing expert technical guidance, collaborating with customers and internal teams, and ensuring the successful deployment and integration of BlackLine solutions (particularly Matching).

30+ days ago

Senior Customer Program Manager - AI Platform NVIDIA Corp

Santa Clara, CA

Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

30+ days ago

Senior Customer Technical Program Manager - AI Datacenter NVIDIA Corp

Santa Clara, CA

Communicate program health, risks, and key issues proactively to customers, internal partners, and leadership across Hardware, Software, Operations, Business, Quality, Sales, and Product teams-keeping everyone aligned while moving at full speed. Serve as the face of NVIDIA to the customer, leading program kick-offs, technical deep dives, design reviews, issue and bug tracking, qualification and validation efforts, and status updates throughout the product lifecycle.

30+ days ago

Senior Customer Technical Program Manager - Data Center Quality and Sustaining NVIDIA

Santa Clara, California

The role will be accountable for overall customer satisfaction, clearly articulating the communication strategies at NVIDIA as well as OEM/ODM Executive levels, taking care of high-profile customer critical issues which will require validated experience of customers’ management across NVIDIA and OEMs/ODMs working closely with cross-functional teams. Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations, quality, product management, and sales teams to resolve product technical quality and logistical issues.

16 days ago

Senior Customer Program Manager – AI Platform NVIDIA

Santa Clara, California

30+ days ago

Senior Group Manager, Customer Success Lyra Health Inc

$134,000–$184,000 / year

Collaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across all business units. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.

15 days ago

Senior Customer Technical Program Manager - Data Center Quality And Sustaining Nvidia

Santa Clara, CA

The role will be accountable for overall customer satisfaction, clearly articulating the communication strategies at NVIDIA as well as OEM/ODM Executive levels, taking care of high-profile customer critical issues which will require validated experience of customers' management across NVIDIA and OEMs/ODMs working closely with cross-functional teams. Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations, quality, product management, and sales teams to resolve product technical quality and logistical issues.

5 days ago

Senior Construction Inspector - Public Works and Environmental Services Department San Jose City Council

San Jose, CA

$110,488.56–$134,403.36 / year

Key responsibilities include, but are not limited to the following: Conducts simultaneous inspections of development, capital, and water system construction projects while coordinating with the project engineers, contractor and the public; Reviews and interprets construction plans and specifications; Provides input and suggestions on utility design plans; Reviews project submittals for materials and equipment and ensures compliance with City Specifications and project plans/specifications; Keeps current on relative rules and regulations, and ensures that construction practices comply as required; Directs construction contractors and enforces corrective actions where needed; May supervise and/or lead staff within the inspection team; trains and guides work of team members; reviews completed work and prepares required records and reports; Meets with representatives from engineering, police, public, and other jurisdictions on traffic control problems and other construction related issues and performs related work as required; Provides support for implementation of the utility's cross connection control program where needed. The Senior Construction Inspector serves as the Facilities Management Divisions Janitorial Services Program operational frontline, handling hands-on vendor oversight, site coordination, and Infor EAM custodial work order queues across more than 100 citywide buildings.

2 days ago

Senior Software Engineer, Cloud Service Mesh Google LLC

Sunnyvale, CA

Were looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve.

14 days ago

Senior Manager, Customer Experience RADAR

Sunnyvale, CA

$95,000–$150,000 / year

We are deployed across 1,500+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.

13 days ago

Senior Account Manager, Financial Services Google LLC

San Francisco, CA

As a member of our LCS team, youll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Knowledge of traditional as well as contemporary/digital marketing tactics and strategy, and knowledge of advanced marketing analytics methodologies, such as automation, incrementality testing and multi-touch attribution.

16 days ago

Senior Manager, Customer Excellence Kinder's

Walnut Creek, California

Build, lead and develop a team of Senior Customer Excellence Analysts, setting priorities, clarifying ownership and ensuring strong execution across projects and recurring work. How you'll have an impact at Kinder's: Based in Walnut Creek and reporting to the Senior Director, Customer Operations, you will manage execution of the Customer Operations excellence roadmap and build a team of two Senior Customer Excellence Analysts.

1 day ago

Senior RMA Customer Experience Manager Nvidia

Santa Clara, CA

Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team. Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages.

30+ days ago

Senior Customer Success Architect (AI) Atlassian Corp

As a Senior CSA (AI), you'll lead time-boxed, co-built technical engagements that take customers from "Rovo is turned on" to real, measurable business value in production, and own the methodology that makes those engagements repeatable and scalable. You'll partner directly with enterprise teams on the most complex activations, while also building playbooks, running internal enablement, and maintaining the relationship with Rovo Product and Engineering.

15 days ago

Senior Compliance Analyst, Customer Trust Snowflake Inc

Menlo Park, CA

$152,000–$218,500 / year

OUR IDEAL SENIOR COMPLIANCE ANALYST, CUSTOMER TRUST WILL HAVE: 5+ years of technical audit or compliance experience with programs such as SOC 2, ISO certifications, PCI DSS, C5, Cyber Essentials Plus, or IT audits based on ISAE 3402 preferred. You will own the full lifecycle of multiple customer-facing and third-party assessments, from defining scope and owning the project plan to driving deliverables across projects with moderate to high business or technical complexity.

22 days ago

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Senior Customer Service Jobs in Millbrae, CA

Senior Customer Success Manager MongoDB Inc

Sr. Software Engineer, Customer Experience Engineering Snowflake Inc

Senior Staff Customer Quality Engineer Sila Nanotechnologies

Fire Alarm Service Senior Sales Executive Siemens AG

Senior Customer Adoption Expert BlackLine Systems

Senior Customer Adoption Expert BlackLine Inc

Senior Customer Program Manager - AI Platform NVIDIA Corp

Senior Customer Technical Program Manager - AI Datacenter NVIDIA Corp

Senior Customer Technical Program Manager - Data Center Quality and Sustaining NVIDIA

Senior Customer Program Manager – AI Platform NVIDIA

Senior Group Manager, Customer Success Lyra Health Inc

Senior Customer Technical Program Manager - Data Center Quality And Sustaining Nvidia

Senior Construction Inspector - Public Works and Environmental Services Department San Jose City Council

Senior Software Engineer, Cloud Service Mesh Google LLC

Senior Manager, Customer Experience RADAR

Senior Account Manager, Financial Services Google LLC

Senior Manager, Customer Excellence Kinder's

Senior RMA Customer Experience Manager Nvidia

Senior Customer Success Architect (AI) Atlassian Corp

Senior Compliance Analyst, Customer Trust Snowflake Inc

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