1,352 Results for

Senior Customer Service Jobs in Newark, DE

Jobs

Senior Customer Service Representative Eaton Corporation

Glenolden, PA

$84,000–$123,000 / year

Oversee the end-to-end order process by partnering with the Global Supply Chain CoE to ensure accurate quotations and timely resolution of order entry errors, and by providing proactive order status communication, coordinating demand changes with planning, and managing customer return processes. High proficiency in Microsoft Office, MRP systems, and customer web-based portals; ability to quickly learn and navigate internal systems, train customers on Eaton processes and system, and drive process / system improvements.

17 days ago

Senior Residential Service Manager - Residential and Hospitality Services - Business Services Division University of Pennsylvania

Philadelphia, PA

$21.52–$28.25 / hour

Prepares IC shift schedules for student staff, supervises 2 IC student managers, supervises up to 30 student staff workers, and temporary staff, to ensure operations are managed 7 days/week, 24 hours/day, including holidays. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.

15 days ago

Senior Customer Operations Specialist Neuronetics / Greenbrook Mental Wellness Centers

Malvern, Pennsylvania

Position Overview: The Senior Customer Operations Specialist (COS) plays a key role at Neuronetics, helping to fulfill the needs of our internal and external customers while liaising between various departments to support Sales, ongoing utilization of NeuroStar Advanced Therapy TMS systems, and, most importantly, fulfilling our mission to patients and Customers alike. The individual is expected to interface with patients, caregivers, and providers in a patient, professional, and courteous manner at all times, while supporting colleagues in their cross-matrix Neuronetics’ roles.

2 days ago

Senior Associate, Customer Marketing Performance Enablement JPMorgan Chase Bank, N.A.

Wilmington, DE

Full time

As a Senior Associate, Customer Marketing Performance Enablement in the Customer Marketing organization, you will help shape the future of customer marketing across the customer journey for branded card + benefits by enabling data-promoten decisioning, accelerated testing, and scalable analytics that promote performance, efficiency, and customer engagement. You will partner across Marketing, Data & Analytics (D&A), Personalization & Insights (P&I), Operations, Audit & Technology (OAT), and Finance to translate marketing priorities into clear insights, testing strategies, and data-driven decision support.

15 days ago

Sr Field Service Representative/ Maintainer Semper Valens Solutions

Aberdeen, MD

Full time
Quick Apply

Qualifications:A minimum of ten (10) years experience of field maintenance, modification and repair experience is requiredCertifications: CompTIA CertificationsBachelor's Degree/High School DiplomaSubstitutions: Four (4) additional years of related experience will substitute for Bachelor's degreeAbout Semper Valens Solutions:Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community. Sr Field Service Representative/ MaintainerLocation: Aberdeen Proving Ground, MDClearance Required: Secret Clearance**This position is contingent upon contract award**Job Description and Responsibilities:Experienced, fully cross-trained and technically proficient personnel possessing appropriate security clearances and certifications (e.g.

30+ days ago

AVANTOR: Sr. Program Manager Key Accounts, Customer Success Elevated Resources

Radnor, Pennsylvania

Program Manager Key Accounts is a strategic, customer-facing role responsible for leading the implementation of complex, multi-workstream projects for Avantors Advanced Lab Services (ALS) global key accounts. The role also acts as a liaison between customers and internal technology and operations teams to ensure successful delivery and commercialization of Avantors service and digital solutions.

30+ days ago

Portfolio Analytics & Strategy Analyst Senior - Marketing & Customer Analytics The PNC Financial Services Group Inc

Wilmington, DE

$86,250–$172,500 / year

Analytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management Banking. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

30+ days ago

Senior Customer Experience Researcher Cencora Inc

Wilmington, DE

$94,500–$148,060 / year

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

30+ days ago

Senior Software Development Engineer, Loan Servicing Platforms Fiserv Inc

King of Prussia, PA

$109,000–$182,400 / year

Experience you'll need to have: 6+ years of experience in software application design and development within financial services, with direct experience supporting loan servicing products, loan operations platforms, core banking, deposit operations, card processing, customer relationship management (CRM), or related enterprise platforms. 6+ years of experience designing, building, and integrating application programming interfaces (APIs) and distributed services using Representational State Transfer (REST) services, Swagger or similar API documentation tools, JavaScript Object Notation (JSON), and Git-based development workflows.

7 days ago

Senior Customer Support Lead TransUnion

$82,700–$120,000 / year

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.

30+ days ago

Senior IT Customer Support KBR Inc

Aberdeen, MD

$110,000–$135,000 / year

In addition to serving as a core technical resolver, the selected candidate will play an active role in service desk administration-monitoring unassigned queues, optimizing ticket routing, and managing incident communications during operational milestones. Centralized Hardware & Software Support: Provide structured, remote step-by-step guidance to walk end-users through peripheral verification and network device troubleshooting, while executing centralized application deployments and updates.

30+ days ago

Senior Customer Success Associate Wolters Kluwer

Wilmington, DE

$75,000–$82,000 / year

The ideal candidate is able to manage multiple transactions, priorities, and deadlines in a fast-paced environment while building strong customer relationships, reviewing and coordinating governance-related documentation and agreements, and ensuring customers derive maximum value from our products and services. This role serves as the primary point of contact for customers throughout the entire engagement lifecycle, from onboarding and appointment coordination through ongoing support, contract review, renewals, and service delivery.

10 days ago

Senior Manager, Product Manager, Customer Restrictions-Product Manager Capital One Financial Corp

Wilmington, DE

$200,700–$229,100 / year

Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. This role is crucial for transforming the data experience for all of our customer personas across Small Business Bank and will play a leading role in shaping local and partner roadmaps as we define shared capabilities that can be scaled across our line of business, and Enterprise.

30+ days ago

Senior Manager, Product Manager, Customer Data Capital One

Wilmington, DE

Full time

16 days ago

Marketing Strategy - Customer Deepening, Senior Associate JPMorgan Chase & Co

Wilmington, DE

The Consumer Bank Deepening Marketing team drives profitable growth by acquiring new checking and savings relationships from customers who already have a relationship with Chase across Credit Card, Auto, Home Lending, Business Banking, and Wealth Management. You will work closely with the Consumer Bank Deepening Lead and Channels Vice President to ensure the team's strategies are analytically grounded, operationally coordinated, and effectively communicated to cross-functional partners and leadership.

4 days ago

Senior Associate, AI Customer Journey Transformation Analytics JPMorgan Chase & Co

Wilmington, DE

As a Senior Associate, AI Customer Journey Transformation Analytics at JPMorganChase, you will use behavioral and journey analytics to shape Objectives and Key Results, design and measure experiments, and answer strategic questions with rigor. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

30+ days ago

Senior Service Delivery Specialist, Enhanced Operations Service SAP SE

Newtown Square, PA

Operating as the primary point of contact from the delivery organization and working closely with the customer facing units, Service Delivery Specialists is tasked with keeping track of the activities processed by the delivery teams, ensuring proactive activity preparations are completed together with the TSMs and CDMs and addressing the technical delivery challenges throughout the customer lifecycle. SDS works closely with customer CDMs/TSMs, proactive preparation of the service requests, execute the service requests while they gets into issues and needs expert attention, executes time critical customer service requests which should be executed without the regular lead time and support throughout the service request lifecycle.

8 days ago

Senior Associate, Customer Engagement Marketing JPMorgan Chase & Co

Wilmington, DE

As a Senior Associate Small Business Marketing in Small Business and Lending Marketing, you develop integrated strategies and campaigns that reinforce key card benefits and offers for existing customers. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

7 days ago

Senior Associate, Customer Marketing Performance Enablement JPMorgan Chase & Co

Wilmington, DE

15 days ago

Senior Data Engineer (Customer Data Products) National Board of Medical Examiners Inc

Philadelphia, PA

$127,337–$160,000 / year

Partner closely with data scientists, AI researchers, data and enterprise architects, and business stakeholders to identify, extract, clean, and format structured and unstructured data for AI/ML model training, fine-tuning, and feature extraction. The Data Engineer will help modernize, expand, and optimize NBME's data platform by building data lakes, complex data integration pipelines, and scalable data solutions that support analytics, AI/ML, and business decision-making.

4 days ago

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Senior Customer Service Jobs in Newark, DE

Senior Customer Service Representative Eaton Corporation

Senior Residential Service Manager - Residential and Hospitality Services - Business Services Division University of Pennsylvania

Senior Customer Operations Specialist Neuronetics / Greenbrook Mental Wellness Centers

Senior Associate, Customer Marketing Performance Enablement JPMorgan Chase Bank, N.A.

Sr Field Service Representative/ Maintainer Semper Valens Solutions

AVANTOR: Sr. Program Manager Key Accounts, Customer Success Elevated Resources

Portfolio Analytics & Strategy Analyst Senior - Marketing & Customer Analytics The PNC Financial Services Group Inc

Senior Customer Experience Researcher Cencora Inc

Senior Software Development Engineer, Loan Servicing Platforms Fiserv Inc

Senior Customer Support Lead TransUnion

Senior IT Customer Support KBR Inc

Senior Customer Success Associate Wolters Kluwer

Senior Manager, Product Manager, Customer Restrictions-Product Manager Capital One Financial Corp

Senior Manager, Product Manager, Customer Data Capital One

Marketing Strategy - Customer Deepening, Senior Associate JPMorgan Chase & Co

Senior Associate, AI Customer Journey Transformation Analytics JPMorgan Chase & Co

Senior Service Delivery Specialist, Enhanced Operations Service SAP SE

Senior Associate, Customer Engagement Marketing JPMorgan Chase & Co

Senior Associate, Customer Marketing Performance Enablement JPMorgan Chase & Co

Senior Data Engineer (Customer Data Products) National Board of Medical Examiners Inc

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