12,959 Results for

Senior Customer Service Jobs in Orange, NJ

Jobs

Sr. Manufacturing Engineer Atlas Copco AB

$79,530–$99,420 / year

Hand and Finger Use/Dexterity: Uses hands to handle, control, or feel objects, tools, or controls occasionally to moderately (30-40% of the time), with manual dexterity and arm-hand steadiness for tasks like sketching, operating computers, or handling small tools; near vision required for detailed drawings or screens. Other Environmental Factors: Frequently exposed to moderate noise levels (e.g., machinery, production environments) and occasionally to contaminants or hazardous equipment (20-30% of the time); may wear protective equipment (e.g., safety glasses, hard hats, or hearing protection) when on the shop floor (30-50% of the time); works in both office and manufacturing settings with constant interaction with others.

3 days ago

Senior Director, Medical Safety Assessment Program Lead, Neuroscience Bristol Myers Squibb

Princeton, NJ

$336,480–$407,736 / year

Review aggregate safety review documents (eg, Development Safety Update Reports [DSUR], Periodic Benefit-Risk Evaluation Reports [PBRER]) and safety sections of relevant clinical trial documents (eg, protocols, clinical study reports [CSR], investigator brochures [IB], informed consent forms [ICF]) and regulatory filings (eg, clinical trial applications [CTA], marketing authorization applications [MAA]). PS pharmacovigilance and pharmacoepidemiology deliverables include single case and aggregate safety monitoring, safety reporting, contributing to benefit-risk assessment, risk management planning and strategy, execution of certain postmarketing commitments, and ensuring compliance with global regulatory requirements.

30+ days ago

Customer Success Manager, Senior Manager - Core Clouds (Sales & Service) Salesforce.com, Inc.

New York, NY

$150,100–$227,000 / year

Preferred experience in supporting customers in the following industries: Technology, Media & Telecommunications (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale. Financial Services (FINS) - Works with banking, insurance, wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and improved customer and member outcomes through the Salesforce platform.

30+ days ago

Senior Case Manager - Queens Family Court Safe Horizon, Inc.

Jamaica, NY

$23.63–$26.10 / hour
Full time

Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance; Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs; Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy; Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills; Maintains thorough and accurate case records and statistics in web-based case management system; Collects client data, tests new interventions and tracks outcome; Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars; Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics; Works collaboratively with other Safe Horizon programs to facilitate linkages for clients; Various other duties to be determined by supervisor. Must be sensitive towards and understanding of victimization; Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse; Must be willing to participate in a learning community; Must be well organized and detail oriented; Must demonstrate the ability to work independently and be resourceful; Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better); Must be a team player; Possess strong communication and organizational skills; Excellent interpersonal skills – must have the ability to be assertive; and.

30+ days ago

Senior Production Planner - OEM chromalloy

Orangeburg, NY

Full time

This role serves as the primary planning contact for the business and partners closely with Operations, Procurement, Engineering, Quality, and Customer Service to meet customer commitments while optimizing operational performance. We’re looking for a Senior Production Planner to lead planning activities for an assigned business unit, including demand planning, production planning, capacity planning, inventory management, and schedule execution.

5 days ago

Senior Manager, Public Relations and External Communications (Responsible Business) Verizon

Basking Ridge, New Jersey

$115,500–$201,000 / year

Responsibilities will include: Strategic Planning & Program Development: Leading the creation, development, and execution of comprehensive brand purpose communications programs across a variety of communications verticals, including shared, owned, earned, and paid media. Media Relations & Strategy: Leveraging a strategic mind for media relations and an existing network of top-tier, known contacts to secure high-value placements that elevate Verizon’s responsible business initiatives.

5 days ago

Senior Technical Program Manager Microsoft

New York, NY

$119,800–$234,700 / year

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. We are looking for a technically fluent program manager with experience in AI, prompt engineering, agent-based technologies, and modern Microsoft AI platforms — someone who can apply those capabilities to real operational problems and deliver measurable efficiency gains. .

8 days ago

Senior HVAC Service Technician Mr. Air NYC

Brooklyn, NY

$45–$55 / hour
Quick Apply

Experience with Mitsubishi Electric, CITY MULTI/VRF, Fujitsu, Daikin, multi-zone inverter systems, branch boxes, concealed ducted systems, ceiling cassettes, advanced electrical diagnostics, airflow/static-pressure diagnostics, building-science principles, historic NYC housing, or technician mentoring is especially valuable. We are seeking an experienced Senior HVAC Service Technician who can independently diagnose complex problems, complete professional repairs, verify system operation, document findings, and help develop less-experienced technicians.

11 days ago

Sr. Program Manager, End-To-End Program Management PSI Services LLC

Princeton, NJ

Remote

The leader has no single line of authority over every function required to deliver; success depends on orchestrating product management, program management, operations, technology, assessment, finance, and client requirements toward a single integrated plan. The Senior Manager, End-to-End Program Management is a senior leadership position accountable for the strategic leadership, program execution, and client stewardship of one of the organization's largest and most complex portfolios.

23 days ago

Senior Analyst, TS Market Operations - Extended Hours Financial Industry Regulatory Authority Inc

New York, NY

$83,300–$148,600 / year

FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.

30+ days ago

Senior Analyst, TS Market Operations Financial Industry Regulatory Authority Inc

New York, NY

$83,300–$148,600 / year

30+ days ago

Sr. Field Service Technician - Blauvelt, NY Rivian Automotive Inc

$36.18–$60.45 / hour

Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

25 days ago

Sr. Field Service Technician - Night Shift Woodbridge, New Jersey Rivian Automotive Inc

Woodbridge Township, NJ

$33.29–$62.96 / hour

25 days ago

Sr. Field Service Technician - Woodbridge, New Jersey Rivian Automotive Inc

Woodbridge Township, NJ

$33.29–$62.96 / hour

26 days ago

Senior Customer Activation Manager | Scaled Ramp

New York City, New York

As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the processes, playbooks, and customer strategy that fuel Ramp’s growth. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

30+ days ago

Senior Customer Success Associate Wolters Kluwer N.V.

New York City, NY

$75,000–$82,000 / year

The ideal candidate is able to manage multiple transactions, priorities, and deadlines in a fast-paced environment while building strong customer relationships, reviewing and coordinating governance-related documentation and agreements, and ensuring customers derive maximum value from our products and services. This role serves as the primary point of contact for customers throughout the entire engagement lifecycle, from onboarding and appointment coordination through ongoing support, contract review, renewals, and service delivery.

19 days ago

Senior Director, Applied AI - Customer Data Capgemini SE

New York, NY

$180,000–$280,000 / year

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Working knowledge of relevant ecosystems such as Adobe Experience Cloud, Salesforce Data Cloud, Google Cloud, AWS, Microsoft Azure, Databricks, Snowflake, Treasure Data, Tealium, Twilio Segment, or Braze.

2 days ago

Senior Specialist, Customer Experience - Princeton, NJ DSM Nutritional Products Asia Pacific Pte Ltd

Princeton, NJ

$29–$31 / hour

In this role, you will serve as a key point of contact for customers, managing inquiries, resolving order and service-related issues, and partnering with cross-functional teams to provide timely and effective support. Collaborate closely with internal stakeholders, provide backup support for team members as needed, and continuously identify opportunities to improve processes and eliminate recurring issues.

26 days ago

Senior Customer Marketing Manager Panopto Inc

$124,000–$155,000 / year

Working closely with Product Marketing, Customer Success, Account Management, Sales, and cross-functional marketing partners, you will balance strategy and hands-on execution, establishing the relationships, processes, and measurement practices needed to scale customer marketing over time. Customer lifecycle and expansion programs: In partnership with Product Marketing, Account Management, and Demand Gen teams, assess opportunities and develop targeted engagement, adoption, and expansion campaigns, prioritizing efforts based on business needs and available customer data.

21 days ago

Senior Customer Success Manager Trustpilot, Inc.

New York, NY

$95,000–$108,000 / year

Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) for your high-value book of business by maintaining exceptional customer health, proactively identifying and mitigating systemic risks with a strategic recovery plan.

30+ days ago

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Senior Customer Service Jobs in Orange, NJ

Sr. Manufacturing Engineer Atlas Copco AB

Senior Director, Medical Safety Assessment Program Lead, Neuroscience Bristol Myers Squibb

Customer Success Manager, Senior Manager - Core Clouds (Sales & Service) Salesforce.com, Inc.

Senior Case Manager - Queens Family Court Safe Horizon, Inc.

Senior Production Planner - OEM chromalloy

Senior Manager, Public Relations and External Communications (Responsible Business) Verizon

Senior Technical Program Manager Microsoft

Senior HVAC Service Technician Mr. Air NYC

Sr. Program Manager, End-To-End Program Management PSI Services LLC

Senior Analyst, TS Market Operations - Extended Hours Financial Industry Regulatory Authority Inc

Senior Analyst, TS Market Operations Financial Industry Regulatory Authority Inc

Sr. Field Service Technician - Blauvelt, NY Rivian Automotive Inc

Sr. Field Service Technician - Night Shift Woodbridge, New Jersey Rivian Automotive Inc

Sr. Field Service Technician - Woodbridge, New Jersey Rivian Automotive Inc

Senior Customer Activation Manager | Scaled Ramp

Senior Customer Success Associate Wolters Kluwer N.V.

Senior Director, Applied AI - Customer Data Capgemini SE

Senior Specialist, Customer Experience - Princeton, NJ DSM Nutritional Products Asia Pacific Pte Ltd

Senior Customer Marketing Manager Panopto Inc

Senior Customer Success Manager Trustpilot, Inc.

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