1,698 Results for

Senior Customer Service Jobs in Overland Park, KS

Jobs

Customer Service Associate/ Senior Customer Service Associate (Full-Time) Shane

Overland Park, KS

$22–$24 / hour

A minimum of 1 year of experience providing a high level of customer service in a face-to-face environment is preferred (a minimum of 2 years of customer service in a face-to-face environment is required, with 6 months or more in a leadership or advanced customer service role preferred for Senior CSA). No former jewelry experience is required, and we will provide you with the training you need to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create brilliant and memorable experiences for each of our customers.

22 days ago

Senior Customer Service Specialist Tyler Technologies Inc

Overland Park, KS

The Senior Software Support Specialist position takes the lead in resolving complex customer inquiries, supports escalations, and helps guide and develop Software Support Specialists. The Senior Software Support Specialist combines advanced product knowledge, sound judgment, and a customer-first approach to improve first-contact resolution, service quality, and operational consistency across phone, chat, and email support.

2 days ago

Senior Medical Writer (FSP) - Clinical document writing experience (Protocols, CSRs and IBs) Syneos Health Inc

Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Selecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry.

30+ days ago

Senior Customer Service Specialist Oracle Corp

Kansas City, MO

$19.09–$36.35 / hour

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. You will support both internal and external clients through phone, ticketing, and other electronic support channels while leveraging your knowledge of Oracle Health applications, clinical and operational workflows, and support methodologies.

29 days ago

Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLC

Independence, MO

Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.

30 days ago

Senior Customer Sales Representative Avenue Logistics

Kansas City, Kansas

Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers.

30+ days ago

Senior Technical Service Representative Corbion NV

Lenexa, KS

$125,000–$135,000 / year

Leveraging our advanced capabilities in fermentation and preservation technology, we help customers differentiate their products in diverse markets ranging from food and animal nutrition to home & personal care, pharmaceuticals, electronics, medical devices, and bioplastics. We specialize in lactic acid, lactic acid derivatives, food preservation solutions, functional blends, and algae ingredients, using our deep application and product knowledge to propel nature's ingenuity through science.

30+ days ago

Sr. Manager, Customer Solutions (Remote within the Midwest) Quest Diagnostics Inc

Lenexa, KS

Remote

As a key influencer and change agent, you will partner extensively across cross-functional teams-including Commercial, Billing, Laboratory Operations, IT, Patient Services, and Health Plans-to deliver seamless solutions that support regional growth strategies, lead field support with Customer Solutions Resources, ultimately implementing strategies that elevate the Customer Experience, improve outcomes, and drive long-term customer loyalty. This role is ideal for a strong leader who can guide the team on problem solving with a Continuous Improvement mindset who leverages advanced project management, business analysis, and data-driven insights to drive operational excellence while delivering a world class customer service.

30+ days ago

US Senior Consultant, Customer Success, Deal Desk, & Pricing and Packaging Lead - Converge for Life Sciences_Products & Platforms Deloitte Touche Tohmatsu Ltd

Kansas City, MO

$105,400–$207,800 / year

You will own the full lifecycle of software license transactions, including all software license order renewals, partner with commercial strategy to design creative and innovative pricing and packaging models for software, technology, and IP offerings, and help ensure clients realize ongoing value from the platforms they adopt. The successful candidate would possess these skills: Cross-Functional Leadership & Collaboration: Comfortable operating as both a leader and a connector across Sales, Product, Engineering, Finance, Legal/Risk, and Account teams.

6 days ago

Senior Technical Service Representative Corbion

Lenexa, KS

$125,000–$135,000 / year

30+ days ago

Senior Service Sales Specialist Danaher

Kansas City, KS

$109,280–$128,000 / year

The Senior Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line). The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

30+ days ago

Senior Customer Experience Manager WELL Health, Inc.

Kansas City, MO

$88,000–$129,000 / year

Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Experience working with FQHCs, CHCs, or community health organizations - including funding models (330 grants, UDS reporting), patient demographics, and the operational realities of underserved-population care.

30+ days ago

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

Overland Park, KS

You have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.

6 days ago

Senior National Service Officer - Appeals Wounded Warrior Project, Inc.

Kansas City, KS

$90,316–$112,896 / year

Case management includes tracking active appeals, consulting with potential and current appellants regarding the merits of their appeals, advising the National Service Officers as to the best appeal options available for their clients, screening meritorious appeals, and ensuring evidence development options have been explored and exploited fully. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.".

30+ days ago

Senior Project Manager, Data Centers Project & Development Services Cushman & Wakefield

Kansas City, Missouri

$148,750–$175,000 / year

In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The Senior Project Manager provides project management experience to designated projects and assignments for a particular client account, property portfolio, or large facility/complex through interaction with the client, property or facility management team, and project management staff.

16 days ago

Sr. Strategic Customer Success Engineer - Central US Fossa, Inc.

$200,000–$240,000 / year

Working understanding of the different open source licensing frameworks (i.e. GPL, MIT, Apache License, etc.), ability to discuss relative high-level merits of the different licensing frameworks. Most importantly, you are a true team player, you want to partner with your Customer Success Managers, other engineers on the CS team, Product and Engineering contributors and many others to drive meaningful outcomes.

30+ days ago

US Senior Consultant, Customer Success, Deal Desk, & Pricing And Packaging Lead - Converge For Life Sciences_Products & Platforms Deloitte

Kansas City, MO

$105,400–$207,800 / year

3 days ago

Service Strategy Senior Manager - Consumer Deloitte Touche Tohmatsu Ltd

Kansas City, MO

$198–$700

As a Service Strategy Senior Manager - Consumer, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for Consumer clients, including omnichannel retail, e-commerce, and direct-to-consumer service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and Consumer commercial acumen, including familiarity with retail, consumer products, and direct-to-consumer business models.

27 days ago

Service Strategy Senior Manager - Telecom, Media & Entertainment Deloitte Touche Tohmatsu Ltd

Kansas City, MO

$198–$700

As a Service Strategy Senior Manager - TME, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for TME clients, including subscriber care, technical support, and content service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with streaming, broadband/telecom, and/or media distribution business models.

27 days ago

SAP Sales and Service Cloud Functional Senior Consultant Deloitte Touche Tohmatsu Ltd

Kansas City, MO

$110,700–$218,300 / year

5+ years of experience in SAP CX implementations in Sales & Service transformations using SAP Sales and Service Cloud V1 / V2 and SAP BTP Build; 5+ years of experience in SAP Sales Cloud & Service Cloud functional and technical configuration & setup including CTI integration; 5+ years of experience in 'Lead to Cash' and 'Customer Service to Field Service' processes; Some experience in SAP FSM and SAP CPQ Cloud solutions. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

14 days ago

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Senior Customer Service Jobs in Overland Park, KS

Customer Service Associate/ Senior Customer Service Associate (Full-Time) Shane

Senior Customer Service Specialist Tyler Technologies Inc

Senior Medical Writer (FSP) - Clinical document writing experience (Protocols, CSRs and IBs) Syneos Health Inc

Senior Customer Service Specialist Oracle Corp

Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLC

Senior Customer Sales Representative Avenue Logistics

Senior Technical Service Representative Corbion NV

Sr. Manager, Customer Solutions (Remote within the Midwest) Quest Diagnostics Inc

US Senior Consultant, Customer Success, Deal Desk, & Pricing and Packaging Lead - Converge for Life Sciences_Products & Platforms Deloitte Touche Tohmatsu Ltd

Senior Technical Service Representative Corbion

Senior Service Sales Specialist Danaher

Senior Customer Experience Manager WELL Health, Inc.

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

Senior National Service Officer - Appeals Wounded Warrior Project, Inc.

Senior Project Manager, Data Centers Project & Development Services Cushman & Wakefield

Sr. Strategic Customer Success Engineer - Central US Fossa, Inc.

US Senior Consultant, Customer Success, Deal Desk, & Pricing And Packaging Lead - Converge For Life Sciences_Products & Platforms Deloitte

Service Strategy Senior Manager - Consumer Deloitte Touche Tohmatsu Ltd

Service Strategy Senior Manager - Telecom, Media & Entertainment Deloitte Touche Tohmatsu Ltd

SAP Sales and Service Cloud Functional Senior Consultant Deloitte Touche Tohmatsu Ltd

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