3,464 Results for

Senior Customer Service Jobs in Phoenix, AZ

Jobs

Senior Claims Auto Adjuster - Non Injury (Sign-On Bonus) USAA

Glendale, AZ

$54,550–$92,060 / year

Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

30+ days ago

Senior Tax Expert – Retail Intuit

PARADISE VALLEY, AZ

Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States.

30+ days ago

Electrical Field Tech Powell Industries

Phoenix, AZ

It is the policy of Powell Service Division to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules that are designed for the safety of all. Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing.

30+ days ago

Senior Customer Service Representative UnitedHealth Group Inc

Phoenix, AZ

$18–$32 / hour

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

9 days ago

Senior Customer Service Representative Genuine Parts Company

Tempe, Arizona

Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).

18 days ago

Bilingual English and Spanish Senior Customer Service Representative UnitedHealth Group Inc

Phoenix, AZ

Remote

$18–$32 / hour

Primary Responsibilities: Ensures quality customer service for external customers by proactively reaching out to identify needs for preventative services and connecting them to the appropriate resources. The Senior Customer Service Representative is responsible for handling outbound member phone calls and assisting members with scheduling preventative health services with their assigned doctor.

2 days ago

Customer Service Agent, CSR, SR DSV AS

Phoenix, AZ

$20.50–$25.63 / hour

Responsible for providing and maintaining effective customer service and satisfaction; providing information to resolve customer shipment related issues; interacting with management and warehouse personnel to establish service criteria and meet customer requirements. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

27 days ago

Sr. Customer Service Engineer Worldwide TechServices Open

Phoenix, Arizona

$41,600–$44,760 / year

Requirements• Education and Experience:•Typically requires technical school certification or equivalent of 4-7 years of relevant experience• Certifications and/or Qualifications:•Proficient in hardware technology and configurations•Proficiency with PowerPoint, Microsoft Word, Excel, and Outlook•Microsoft Office 365 preferred•ITIL knowledge•Knowledge of ticketing systems•Experience using Active directory• Skills:•Excellence in communication and customer-facing skills•Strong oral, written and interpersonal skills•Excellent organizational skills•Ability to be on stand-by•Ability to follow instructions and processes with minimal instruction•Ability to lift and or move various computer equipment up to 50 lbs. •Perform all assigned desk-side support activities•Display outstanding technical and professional services skills at all times•Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines•Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair•Understands and follows all documented service operations policies and procedures.

30+ days ago

Sr Flood Customer Service Representative (Hybrid) Selective Insurance Company of America

Scottsdale, Arizona

$53,000–$68,000 / year
Full time

Overview: Responsible for assisting agents, insureds, mortgage companies, and customer service team with all of their questions relating to but not limited to application of ACH payments, billing questions, status of claims, status of applications or policy issuance, details of an in-force policy. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

7 days ago

Pipeline: Customer Service Representative - Senior (6-10 years) Tailored Management

Phoenix, AZ

The ideal candidate will have strong technical skills, excellent customer service abilities, and a proven track record of effectively managing high-volume call environments. This role involves managing customer inquiries related to IRA and brokerage accounts, handling contribution inquiries, and addressing navigation issues.

18 days ago

Sr Flood Customer Service Representative (Hybrid) Selective Insurance Group Inc

Scottsdale, AZ

$53,000–$68,000 / year

Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Responsible for assisting agents, insureds, mortgage companies, and customer service team with all of their questions relating to but not limited to application of ACH payments, billing questions, status of claims, status of applications or policy issuance, details of an in-force policy.

6 days ago

Senior Specialist I, Customer Service ASM International NV

Phoenix, AZ

The CKM Operations Specialist serves as the key account to drive CKM HVM end-to-end kits operations - from SAP order fulfillment to cross-functional department coordination - ensuring on-time tool PM execution and high customer satisfaction. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.

30+ days ago

Senior Specialist I, Customer Service ASM

Phoenix, Arizona

The CKM Operations Specialist serves as the key account to drive CKM HVM end-to-end kits operations — from SAP order fulfillment to cross-functional department coordination — ensuring on-time tool PM execution and high customer satisfaction. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.

30+ days ago

Sr Customer Care Specialist (Manheim) Cox Enterprises Inc

Phoenix, AZ

$22.02–$33.08 / hour

Job Scope: The primary responsibilities of the Senior Logistics Concierge in the Contact Center are to assist the Contact Center Representatives and Logistics Concierges in providing exemplary customer service to our customers, clients and vendors while meeting and exceeding department metrics. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

30+ days ago

INSURANCE CSR Pinnacle Bank/Bank of Colorado

Scottsdale, Arizona

$17–$25 / hour

RESPONSIBILITIES AND DUTIES: Assists Senior Customer Service Representative with servicing customer account including phone calls and walk in customers. Ability to operate various office machines including switchboard, adding machine, copy machine, etc.

30+ days ago

Customer Care Representative Sr. - Claims Matrix Absence Management, Inc.

Arizona, AZ

Remote

$19.25–$25.98 / hour

Sitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objects and otherwise using primarily the fingers rather than the entire hand. The Customer Care Representative Sr. is responsible for all aspects of customer experience and plays a vital role in ensuring that claims examiners can focus on their core responsibilities by handling communication, documentation, and routine inquiries efficiently.

28 days ago

Field Service Engineer II / Senior Field Service Engineer Hitachi

Phoenix, Arizona

$26.27–$44.13 / hour

Field Service Engineers (FSE) will be responsible to maintain the following sub systems; electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer systems. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com.

30+ days ago

Sr. Analyst, Enterprise Service Desk Abacus Group, LLC

Phoenix, AZ

Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.

28 days ago

Senior Food Service Worker Banner Health

Mesa, AZ

Working with general supervision, you will demonstrate strong cooking skills, sound judgment, and the ability to resolve complex issues independently while collaborating effectively with patients, staff, visitors, and fellow team members to deliver exceptional dining experiences across all service areas. As a Senior Food Service Worker, you will play a key role in our food service operations by planning and executing daily food production for multiple service areas including café menus, catering events, and special requests.

30+ days ago

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Senior Customer Service Jobs in Phoenix, AZ

Senior Claims Auto Adjuster - Non Injury (Sign-On Bonus) USAA

Senior Tax Expert – Retail Intuit

Electrical Field Tech Powell Industries

Senior Customer Service Representative UnitedHealth Group Inc

Senior Customer Service Representative Genuine Parts Company

Bilingual English and Spanish Senior Customer Service Representative UnitedHealth Group Inc

Customer Service Agent, CSR, SR DSV AS

Sr. Customer Service Engineer Worldwide TechServices Open

Sr Flood Customer Service Representative (Hybrid) Selective Insurance Company of America

Pipeline: Customer Service Representative - Senior (6-10 years) Tailored Management

Sr Flood Customer Service Representative (Hybrid) Selective Insurance Group Inc

Senior Specialist I, Customer Service ASM International NV

Senior Specialist I, Customer Service ASM

Sr Customer Care Specialist (Manheim) Cox Enterprises Inc

INSURANCE CSR Pinnacle Bank/Bank of Colorado

Customer Care Representative Sr. - Claims Matrix Absence Management, Inc.

Field Service Engineer II / Senior Field Service Engineer Hitachi

Sr. Analyst, Enterprise Service Desk Abacus Group, LLC

Senior Food Service Worker Banner Health

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