362 Results for

Senior Customer Service Jobs in Providence, RI

Jobs

New!

Norwood, MA1 day ago

$45–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles while providing top-tier customer service.

New!

North Providence, RI1 day ago

$80,000–$115,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established public accounting and advisory firm based in Rhode Island, recognized for our commitment to professional excellence, client service, and employee development.

New!

Warwick, RI1 day ago

$85,000–$110,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New!

Johnston, RI3 days ago

$24–$30

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

New!

Warwick, RI5 days ago

$35–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

New!

Canton, MA3 days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

New!

North Providence, RI2 days ago

$85,000–$171,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

New!

South Easton, MAToday

$80,000–$105,000 Per Year

Possesses outstanding quantitative and analytical skills including the ability to read, analyze, and interpret complex documents and calculate figures and amounts such as discount rates, interest rates, commissions, proportions, percentages, and ratios. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

New!

BRAINTREE, MA1 day ago

$17.98–$32.12 Per Hour

Administrative Duties: Responsible for routine and basic front and back-office duties, to include answering phones, scheduling, and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), prefill, document retrieval, filing, performing data entry, and assisting in the examination process of patients under the direction of a physician or other licensed provider. Direct individual patient care activities and coordination including interviewing patients, measuring vital signs and records information on patient's charts, drawing and collecting blood samples from patients, preparing specimens for laboratory analysis/ complete lab requisitions, and conducting a variety of diagnostic tests.

New!

Worcester, MA2 days ago

$92,300–$166,850

If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

New!

Providence, RI3 days ago

$115,000–$190,000 Per Year

Senior Project Manager-Water/WastewaterHybrid; Providence, RIAre you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Their Northeast Division is a well-respected and award-winning group where career development, training, and mentoring co-exist with diverse civil, environmental, water resources, and traffic/transportation projects in a fast-paced and challenging work environment.

New!

South Easton, MA2 days ago

$23–$30.50 Per Hour

Ensures compliance with all applicable federal, state, and local regulation including but not limited to: Fair Debt Collections Practices Act, 940 CMR 7.00: Debt Collection Regulations, MGL Chapter 194 An Act Preventing Unlawful and Unnecessary Foreclosures, UDAAP, RESPA, Flood Disaster Protection Act, Fair Credit Reporting, Regulation Z (Truth in Lending), Regulation B (CRA), Bank Secrecy Act, Regulation P (Privacy of Consumer Financial Information), Service Members Civil Relief Act of 2003. · Performs collection activities on all residential and consumer loans serviced including participation and investor loans in adherence to all applicable federal, state, local regulations, investor guidelines, mortgage insurance guidelines, and servicing agreements.

Quincy, MA12 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Braintree, MA2 days ago

$70,000–$78,000

Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.

New!

Braintree, MA2 days ago

$70,000–$78,000

Lincoln, RI16 days ago

$26–$26 Per Hour

Support customers with credit cards, lending solutions, checking accounts, and savings accounts. Responsibilities: Assist clients through inbound calls regarding credit and short-term lending needs.

Lincoln, RI16 days ago

$26–$26 Per Hour

Minimum 2 years of customer service, call center, retail, hospitality, sales, or banking experience preferred . Responsibilities: • Handle inbound customer calls regarding banking products and account services .

Lincoln, RI17 days ago

$26–$26 Per Hour

A leading financial services organization is seeking motivated and customer focused Bilingual Customer Service Representatives to support clients with banking, lending, and financial service needs. Support and fulfill banking products including credit cards, checking accounts, savings accounts, and lending solutions .

Lincoln, RI20 days ago

$26–$26 Per Hour

This role is responsible for handling inbound customer inquiries, identifying financial needs, recommending appropriate products and services, and delivering an exceptional client experience. Educate clients on available financial products including checking accounts, savings accounts, credit cards, and lending solutions .

Warwick, RI7 days ago

Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.

Warwick, RI8 days ago

$20–$20 Per Hour

East Providence, RI13 days ago

$18–$20 Per Hour

The Representative provides expert, “right-fit” guidance across a full suite of products and services, ensuring customers feel supported throughout their experience. Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment.

Warwick, RI16 days ago

$20–$20 Per Hour

Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.

Warwick, RI8 days ago

$20–$20 Per Hour

Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of ***. " A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.

Westwood, MA30+ days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

New!

Providence, RI1 day ago

Requirement**0% - 25%**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS****Position Type**Office-basedTeaches/Trains others regularlyRarelyTravels regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (Sales employees)Does Not ApplyPhysical Work Site RequiredNoLifting up to 10 poundsRarelyLifting 10 to 25 poundRarelyLifting 25 to 50 poundsRarely**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.+

Providence, RI10 days ago

Remote

$105,000–$141,750 Per Year

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

New!

Providence, RI1 day ago

The American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy,and awareness programs. Customer Service Manager, the Customer Service Representative will provide timely service to all members and non-members of the American Mathematical Society (AMS) in accordance with department and AMS policy.

New!

Providence, RI1 day ago

$20.83–$26.25 Per Hour

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Perform initial triage and basic troubleshooting for routine end-user issues involving workstations, approved software, printing, email, and account access using documented checklists and scripts.

New Bedford, MA20 days ago

$45,200–$52,000

In addition to working and speaking with the customer base, frequent, proactive, communication with Operations, Planning, Quality, Accounting, and Technical (Engineering/Chemistry) will be required in order to deliver the highest level of customer satisfaction and care. · Follow up with Customer Service Manager, Sr Customer Service Rep., or Sales & Marketing on address changes/additions and customer perm note changes or additions.

New!

Milford, MA2 days ago

$15–$15 Per Hour

Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time.

Providence, RI14 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

Taunton, MA29 days ago

The Customer Service Representative is responsible for ensuring smooth day-to-day excellent service to customers. Prepare reports, documents, and presentations working with Senior team members to support location activities.

New!

Providence, RI1 day ago

$120,100–$251,600 Per Year

Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter. As Senior Facilities Service Manager - Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe, reliable, and disciplined execution of maintenance and troubleshooting activities across mission-critical power infrastructure.

New!

Providence, RI1 day ago

$120,100–$251,600 Per Year

As Senior Facilities Service Manager - Mechanical , you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of mission-critical cooling and HVAC systems supporting hyperscale data center operations. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program , ensuring the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment.

Foxboro, MA30+ days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

Quincy, MA30+ days ago

Monitors work queue and addresses incidents and requests in order of priority insuring that defined service levels are met. Install, upgrade, and configure network printing, directory structures, rights, security, software, and file services.

Providence, RI30+ days ago

This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.

Please note: Actual location may vary., RI28 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Providence, RI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Milford, Massachusetts30+ days ago

Responsibilities: Lead or support margin expansion and operational excellence initiatives across all four commercial divisions, setting targets, tracking progress, and course-correcting to achieve the $200M+ EBIT improvement target while protecting and accelerating operational improvements during integration of acquired businesses. Partner across the Service Excellence leadership team (Revenue, Delivery, Systems & Technology, Analytics) to ensure operational initiatives are revenue-aligned, technology-enabled, and data-supported, with particular focus on ensuring integration transitions strengthen rather than disrupt operational performance.

Providence, RI27 days ago

Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company’s strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint’s position across AMER, EMEA, and APAC.

Foxborough, MA30+ days ago

$130,000–$155,000 Per Year

The Senior Customer Success Manager will also help shape and strengthen our customer success program by developing customer journey maps, leading a structured QBR/QBR-style business review program, and advancing our CSAT strategy to better measure and improve the client experience. The ideal candidate brings a blend of customer success, consultative selling, and industry knowledge, along with experience in life sciences and/or digital systems, and is excited by the opportunity to help build and scale customer success within an entrepreneurial, high-growth organization.

Massachusetts17 days ago

In this role, you'll have the opportunity to provide technical expertise on Waters' innovative product suite (LC, LC/MS, HPLC/UPLC, SFC) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance.

Hanover, MA19 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Providence, RI30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

Providence, RI30+ days ago

The ideal candidate will be willing to learn how to perform Respirator Fit Testing to ensure that respirator masks fit properly on hospital employees. Ability to commute up to a hour to different hospitals in Rhode Island and occasionally across the border in Massachusetts.

Auburn, MA30+ days ago

Remote

You will assist customers with account management, payments, and general inquiries while ensuring accuracy, security, and a high level of service. We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join a fast-paced call center environment.

Hingham, Massachusetts30+ days ago

$15–$30 Per Hour

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Taunton, MA12 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Senior Customer Service job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Senior Customer Service Jobs in Providence, RI

Sr. Automotive Service Technician Jobot

Tax Senior Jobot

Senior Tax Accountant Jobot

Collections / Customer Service Representative Kforce Inc.

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Customer Service Representative System One

Senior Manager, Asset Management Compliance - Alternatives Manager Oversight Fidelity Investments

Sr. Commercial Credit Analyst North Easton Savings Bank

Senior Medical Assistant - Braintree, MA Optum

Substation Senior Civil/Structural Engineer Leidos

Senior Project Manager - Water/Wastewater Vitruvian Consulting, Inc.

Sr. Collections Specialist North Easton Savings Bank

Office & Csr Manager Trust 1 Services

Shift Supervisor - 2nd Shift Ryder System

Operations Supervisor - 2:30pm- 12am Ryder System

Bilingual Customer Service Representative – Banking {170179} A-Line Staffing Solutions LLC

Customer Service Rep - Banking Call Center -Lincoln RI {170180} A-Line Staffing Solutions LLC

Banking Customer Service(Spanish/Bilingual) {170179} A-Line Staffing Solutions LLC

Bilingual Banker CSR (Spanish/English) – Direct Hire A-Line Staffing Solutions LLC

Senior Customer Service Representative Axelon

Senior Customer Service Representative Axelon Services Corporation

Call Center Representative {165910} A-Line Staffing Solutions LLC

Customer Service Rep - Senior Axelon

Customer Service Rep - Senior Axelon Services Corporation

Customer Service Representative Eversource

Customer Service Representative Highmark Health

Senior Customer Solutions Engineer Rocket Software

Customer Service Representative American Mathematical Society

Customer Service Representative ASM Research, An Accenture Federal Services Company

Customer Service Representative (Manufacturing Industry) Precix

CUSTOMER SERVICE REP (CSR) Dufficy Enterprises dba Domino’s

Senior Solution & Customer Marketing Manager Rocket Software

Customer Service Rep Aptyx

Senior Facilities Service Manager - Electrical Oracle

Senior Facilities Service Manager - Mechanical (Abilene, TX) Oracle

Senior Customer Support Engineer Schneider Electric USA, Inc

Senior Client Analyst Field Services Boston Medical Center

Services Sales Sr. Director Verint Systems, Inc.

Coordinator III - Customer Service Representative Apidel Technologies

Spanish Bilingual Limited Service Customer Service Representative Maximus

Sr Principal, Business Process Analyst (Service Delivery Excellence) Waters Corporation

Sr. Director, Global Services Sales Verint Systems, Inc.

Senior Customer Success Manager Stellix

Senior Field Service Specialist Waters Corporation

Storage Customer Service Representative U-Haul

Senior Manager of Proposal Writing (US State & Local Health and Human Services) Maximus

Customer Service Representative CareerNation

Customer Service Representative (Call Center) - Remote After Training The Panther Group

Sales Associate / Customer Service Representative Drybar Shops

Customer Service Representative (2pm-7pm) U-Haul

Resume Resources