10,345 Results for

Senior Customer Service Jobs in Riverdale, MD

Jobs

Sr. Customer Success Manager (Public Sector) - Washington D.C. Zimperium Inc

Washington D.C., DC

Our MTD and award-winning machine learning-based engine protects against device, network, phishing and application attacks for IOS, Android and Windows devices, using a non-intrusive approach to always protect privacy of users. Zimperium is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware.

30+ days ago

Senior Technical Project Manager - Client Services Task Lead ValidaTek Inc

At least 2 years of experience within the last 7 years overseeing personnel responsible for receiving, interpreting, planning, briefing, executing, and reporting on orders issued by: The Commander of USCYBERCOM or subordinate commanders. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.

28 days ago

Senior Waterfront Ship Manager Representative (East Coast) Orbis Sibro, Inc.

arlington, VA

This includes coordinating ship yard and shipboard access; reviewing work plans and schedules; coordinating installation efforts; coordinating support services (cranes, power, etc.); ensuring planned work is accomplished in accordance with ship yard schedules and regulations; mitigating issues that arise; and ensuring integration and interconnectivity of systems and workload. other activities performing shipboard work to schedule (power coordination) the 'tag in/tag out' of all equipment providing power to ensure the safety of workers and support for the alterations being completed by the lead maintenance activity, ship yard and alteration installation team.

30+ days ago

Senior Maintenance Supervisor Multisite Hines Interests Limited Partnership

Baltimore, MD

$35–$45.67 / hour

We're creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.

30+ days ago

Customer Success Manager, Sr. Manager — Public Sector Exiger

Tysons Corner, VA

Exiger is named a Leader in the Gartner ® Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. You will develop trusted relationships across customer organizations, translate mission priorities into actionable success plans, and coordinate with Product, Delivery, Support, Analytics, and Sales to achieve measurable outcomes.

30+ days ago

Senior Manager, Customer Success Politico

Arlington, Virginia

POLITICO is looking for a Senior Manager, Customer Success to lead the US Customer Engagement Specialist team and develop scalable customer engagement practices that drive product adoption, customer value, Wallet Retention Rate, and retention rate across the US Professional Subscriptions business. In partnership with the Managing Director, Customer Success, this role builds and executes the US CES strategy, with a focus on scalable proactive and reactive customer engagement, product adoption, customer support, and account health.

4 days ago

Service Desk Technician - Senior AHU Technologies

Washington, District of Columbia

$38–$43 / hour

Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

30+ days ago

Senior Principal Directory Services Architect General Dynamics Information Technology

Washington

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

2 days ago

Sr. Account Manager - Food Ingredients (Mid-Atlantic Region) Cargill Inc

Baltimore, MD

$90,000–$145,000 / year

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

30+ days ago

Senior Associate, EVS Economic Services Data Science with Clearance KPMG International Cooperative

McLean, VA

Masters degree or higher from an accredited college/university preferred; minimum of a Bachelors degree in economics, statistics, mathematics, applied mathematics or computer science from an accredited college/university is required; coursework or minor in Information Systems, Software Engineering, Data Science or Data Analytics. 2026 KPMG LLP, a Delaware Limited Liability Partnership, and its subsidiaries are part of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.

30+ days ago

Partnership Tax Senior Manager, Advanced Computational Services BDO International Ltd

McLean, VA

$99,750–$262,500 / year

Job Summary: As a Tax Senior Manager, Partnerships, you will be responsible for advising clients on the tax implications of their business objectives and various partnership specific items including but not limited to section 704(b) and taxable income allocations, capital account maintenance, liability analysis and allocations, section 734(b) and 743(b) adjustment calculations and Tax Receivable Agreement (TRA) calculations. In addition, the Tax Senior Manager, Partnerships develops and drives process improvement and team-building initiatives, maintains client relationships, and acts as a source of guidance to other team members.

30+ days ago

Partnership Tax Senior Manager, Advanced Computational Services BDO USA PC

McLean, VA

$99,750–$262,500 / year

30+ days ago

Senior Associate/eDiscovery Forensic Services practice CRA International Inc

Washington, DC

$130,000–$152,500 / year

Your responsibilities may include (but are not limited to): Executing projects involving the identification, collection, processing, review, and production of data relevant to litigation or regulatory investigations; Supporting engagement planning - participating in project team execution, analysis, and work product; Interfacing with client personnel and implementing client discovery strategies; Preparing client communications/reports for project milestones and senior leadership; Implementing client data processing projects, including planning of processing specifications, search parameters, etc. Implementing client data review within Relativity, including the use of technology assisted review and data analytics; Preparing and delivering data productions; Managing risk by implementing quality control measures and documentation; Participating in team recruiting and retention efforts and managing team morale.

30+ days ago

Senior Account Executive (Services and COCOM) Red Cell Partners

Mclean, Virginia

Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories. Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security.

30+ days ago

Sr. Commercial HVAC Service Technician Graham Inc.

Mount Airy, MD

$35–$50 / hour
Quick Apply

Advanced Diagnostics & Troubleshooting Diagnose, service, and repair complex commercial HVAC and refrigeration systems, including rooftop units (RTUs), VRF/VRV systems, VAV systems, ductless mini-splits, split systems, heat pumps. We’re looking for an experienced Senior Commercial HVAC Service Technician who brings advanced troubleshooting skills, strong technical knowledge, and a passion for helping develop the next generation of HVAC professionals.

15 days ago

Senior Manager, Product Manager - Bank Fraud Servicing Capital One Financial Corp

McLean, VA

$200,700–$229,100 / year

Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. In this high-impact role, you will take full ownership of modernizing legacy fraud ecosystems, transforming complex, manual workflows into a seamless, high-velocity servicing engine that scales effortlessly across millions of banking relationships.

30+ days ago

Senior Director, Product Design, Agent Servicing Platforms Capital One

McLean, VA

Full time

Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Problem-Solving: Revels in the art of the possible, driving cross-functional groups in thinking creatively about potential solutions, illuminating potential pitfalls and fostering shared learnings; builds frameworks for complex decision-making that enable effective debate and accelerate getting to the right solutions.

14 days ago

Senior Mission Operations Engineer, Strategic Defense ANDURIL INDUSTRIES

Washington, DC

$167,000–$222,000 / year

This includes tracking hardware assets from procurement through deployment, maintaining configuration records, monitoring system health in coordination with SRE teams, and building the reporting and dashboards that give program leadership visibility into the state of the fleet. Collaborate closely with software engineers and site reliability engineers to ensure deployed hardware is running the correct software baselines, that updates are applied efficiently, and that operational issues are triaged and resolved quickly.

10 days ago

Senior Specialist, Meetings Endocrine

Washington

Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Sets up procedures to ensure high quality of work; Acts to verify information; Checks the accuracy of own and others' work; Develops and uses systems to organize and keep track of information or work progress; Prepares for meetings and presentations; Organizes information or materials for others; Reviews and checks the accuracy of information in work reports.

14 days ago

Senior Business Manager, Enterprise Services Capital One

McLean, Virginia

Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

30+ days ago

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Senior Customer Service Jobs in Riverdale, MD

Sr. Customer Success Manager (Public Sector) - Washington D.C. Zimperium Inc

Senior Technical Project Manager - Client Services Task Lead ValidaTek Inc

Senior Waterfront Ship Manager Representative (East Coast) Orbis Sibro, Inc.

Senior Maintenance Supervisor Multisite Hines Interests Limited Partnership

Customer Success Manager, Sr. Manager — Public Sector Exiger

Senior Manager, Customer Success Politico

Service Desk Technician - Senior AHU Technologies

Senior Principal Directory Services Architect General Dynamics Information Technology

Sr. Account Manager - Food Ingredients (Mid-Atlantic Region) Cargill Inc

Senior Associate, EVS Economic Services Data Science with Clearance KPMG International Cooperative

Partnership Tax Senior Manager, Advanced Computational Services BDO International Ltd

Partnership Tax Senior Manager, Advanced Computational Services BDO USA PC

Senior Associate/eDiscovery Forensic Services practice CRA International Inc

Senior Account Executive (Services and COCOM) Red Cell Partners

Sr. Commercial HVAC Service Technician Graham Inc.

Senior Manager, Product Manager - Bank Fraud Servicing Capital One Financial Corp

Senior Director, Product Design, Agent Servicing Platforms Capital One

Senior Mission Operations Engineer, Strategic Defense ANDURIL INDUSTRIES

Senior Specialist, Meetings Endocrine

Senior Business Manager, Enterprise Services Capital One

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