5,735 Results for

Senior Customer Service Jobs in Salem, MA

Jobs

Senior Director, Customer Success Housecall Pro

Boston, MA

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

2 days ago

Senior Director, Customer Success Abnormal

Boston, MA

$255,040–$300,000 / year

As a key member of the Customer Success leadership team, you’ll shape the strategy for how we engage and retain enterprise customers, strengthen executive relationships, and scale customer outcomes in partnership with Product, Engineering, and Sales. This leader will oversee a high-performing team of regional Directors and Managers who lead teams of Customer Success Managers, responsible for driving retention, adoption, and expansion across some of our largest global customers.

12 days ago

Senior Commercial Finance Attorney Jobot

Boston, MA

$180,000–$250,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a Boston-based law firm with a distinguished Banking & Finance practice representing financial institutions, corporate clients, and public entities on complex commercial and finance matters.

1 day ago

Senior Litigation Attorney/Counsel Jobot

Boston, MA

$200,000–$350,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This opportunity is ideal for an entrepreneurial attorney with an established portable book of business who is looking to join a collaborative, trial-focused firm with an outstanding reputation throughout the region.

1 day ago

Senior Mechanical Engineer Symbotic

North Reading, MA

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. Cross-Functional Collaboration: Work closely with electrical, software, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success. .

30+ days ago

Senior Manager KPMG

Boston, MA

$153,425–$332,695 / year

Bachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.

8 days ago

Tax Senior Kforce Inc.

Concord, MA

$115,000–$135,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

8 days ago

Sr. Network Architect ECLARO

Boston, MA

Strong hands-on knowledge of LAN/WAN protocols and technologies including Carrier Ethernet, T1, DS3, optical, DWDM, NTP, Spanning Tree, VLAN's, 802.1q, VFR, LFA, SMTP, SNMP v1-v3, OSPF, BGP, MPLS, VPLS, Ethernet, TCP/IP, SSL, SSH, SIP, H.323, QoS, Multicast, Anycast, 802.1x, Radius, NAC, DHCP, DNS, F5 Wide-IP, VRRP, HSRP, GLBP, PBR, VPC, LACP, SGT, SGACL, SXP, VxLAN, OTP, LISP, SPAN, WCCP, PfR, IPSLA, iWAN, VPN, IPSec, Wi-Fi 6, 6E, 7. Proven experience and success with planning, installing and managing networks including LAN, MAN, WAN, Optical Networking, DWDM, Wi-Fi, Silverpeak SDWAN or Riverbed WAN Optimizers, F5 Load Balancers, F5 GTM Global Traffic Manager, Cisco Catalyst Center, and security (firewalls, VPN, DMZ, IDS/IPS, WebProxy, content filter, FireEye, NAC and Cisco TrustSec) infrastructure.

11 days ago

Senior Tax Professional (CPA Firm) ProPivotal

Waltham, MA

The new hirewill be responsible for leading and managing a team of tax professionals, preparing and reviewing complex federal, state, and local tax returns for individuals, businesses, and organizations. Provide tax planning and advisory services to clients, including reviewing and analyzing financial statements, accounting records, and relevant documentation.

6 days ago

Senior Manager, International Tax KPMG

Boston, MA

$153,425–$332,695 / year

Responsibilities: Direct multinational enterprises on business decisions, such as where to locate and operate, choice of entity, how to optimize supply chains, and how to access and mobilize capital to fund global operations, taking into account a multinationals tax risk profile, global effective tax rate, and cash posture; in advising clients, professionals will prepare and review complex tax models illustrating multinational entities attributes, effective tax rate, and cash tax expense. Bachelor's degree from an accredited college/university; licensed CPA, EA, JD/LLM or foreign equivalent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list.

14 days ago

Manager or Senior Manager, Global Mobility Tax KPMG

Boston, MA

Licensed CPA, JD/LLM, or Enrolled Agent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.

14 days ago

Senior Process Development Engineer Raytheon

Andover, MA

A significant portion of the role involves developing proof of concept demonstrations of novel semiconductor processes, identifying the yield and process improvement opportunities that exist, gathering sponsorship and team resources, and executing on continuous improvement activities. 5 years of prior work experience semiconductor processing techniques such as: photolithography, dry etching, metals evaporation, and optical or scanning electron microscope inspections OR a Master’s in STEM and 3 years of prior work experience OR a PhD in STEM.

8 days ago

Senior Product Manager, Fortary - Remote Ava Labs

Boston, MA

Remote

As the business architect for trading, lending, and liquidity, the Senior Product Manager will define and lead the long-term product vision, portfolio strategy, and investment priorities for Fortarys institutional trading, lending, and liquidity platform, ensuring alignment with company objectives and growth strategy. The ideal candidate brings a proven track record of defining and scaling successful B2B fintech or digital asset products, shaping long-term product strategy, and leading complex cross-functional initiatives.

29 days ago

CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts

Peabody, MA

$20–$23 / hour

This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.

14 days ago

Sr. Section Lead - Semiconductor Process Integration and Yield Raytheon

Andover, MA

Section Lead – Semiconductor Process Integration and Yield in this role would be responsible for directing a group of skilled process integration and yield engineers to fabricate advanced microelectronic devices in accordance with various technologies in support of Raytheon Technologies business products. They will facilitate the effective allocation of team resources in ways to support the oversight of the foundry processes, assist in identifying program and development funding needs, and foster open communication between functional teams.

7 days ago

Senior Director, Product Management (Fintech) Housecall Pro

Boston, MA

A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity. You are accountable for the outcomes that define this domain, including attach and usage, payments GMV, net take and losses, and you lead by prioritizing the solutions our Pros and internal customers actually need over delivering features.

2 days ago

Senior Manager, Management Consulting bdo consulting

Boston, MA

$120,000–$220,000 / year

Experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, preferred. In this role, the Senior Manager, Growth & Strategy, MC is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm.

26 days ago

Senior Section Lead - RF Production Test, Semiconductor Fab Raytheon

Andover, MA

The Senior Section Lead – RF Production Test, Semiconductor Fab would be responsible for directing a group of skilled test engineers to perform DC and RF in-process testing on Monolithic Microwave Integrated Circuits (MMICs) fabricated in our on-site foundry. The successful candidate will review and oversee project schedules and cost, determine team priorities, identify and champion improvement opportunities, work to improve yields, and interface with operations management.

10 days ago

Senior Director, Demand and Digital Marketing Elastic

Boston, MA

As a senior member of the Marketing Leadership Team reporting into the CMO, youll lead a global organization of experienced marketing leaders while partnering closely with Product Marketing, Web, Sales, Revenue Operations, Product, Customer Success, and Executive Leadership to influence GTM strategy and accelerate pipeline growth. Partner with Renewals, Customer Success and Product to develop lifecycle programs, expansion campaigns, and advocacy initiatives that deepen retention, accelerate upsell, and turn customers into vocal champions of Elastics solutions.

7 days ago

Senior Java Engineer - Distributed Systems, Serverless Elastic

Boston, MA

By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. We are on the lookout for a Senior Software Engineer to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience, especially in the context of our Serverless offering.

7 days ago

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