Senior Customer Service Jobs in San Quentin, CA
Klaviyo Inc.
San Francisco, CA
The Senior Director, Customer Success, Support & Professional Services Operations will lead and set strategy for the operations teams supporting customer success, support, and professional services organizations at Klaviyo. Build strong relationships with key stakeholders, including sales, product, marketing, finance, business intelligence, and data science teams, to drive customer success and retention.
SimCorp
San Francisco, CA
In addition to strategic dialogue with customer executives based on industry and customer insights, this role coordinates and orchestrates the strategic collaboration between clients and SimCorp executives by developing relationships with C-level customer stakeholders. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem.
Replit, Inc.
Foster City, CA
We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds. Partner closely with Product, Engineering, GTM and Support Engineering teams to communicate customer needs and bug prioritization.
See's Candies
South San Francisco, CA
This position involves direct leadership and management of employees on the facility floor; mastering and applying all See’s Food Safety and Quality policies and procedures in daily interactions with plant and quality employees; utilizing statistical process control (SPC) and other quality improvement tools to meet and continuously improve safety, sustainability, food safety and food quality KPIs. The Food Safety & Quality Assurance (FSQA) Senior Supervisor is responsible for ensuring See’s Food Safety and Quality programs are fully implemented and documented at each facility to achieve compliance with all applicable federal and state food regulations, Food Safety Modernization Act (FSMA) regulations and the Safe Quality Foods (SQF) code.
Sunbelt Rentals
$27.11 - $32.19 HOUR
San Leandro, CA
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Sunbelt offers team members the following time off from work, subject to Sunbelt's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).
See's Candies
South San Francisco, CA
The pay range for this position at commencement of employment is expected to be between $98,000K - $122,000K per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The Senior Manager, Sanitation is a key leadership role responsible for the strategic direction, execution, and continuous improvement of sanitation programs across five manufacturing facilities in California.
Amazon
San Francisco, CA
As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.
Chevron
$32000 - $38400 YEAR
Rohnert Park, CA
Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Klaviyo
$236000 - $354000 YEAR
San Francisco, CA
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The Senior Director, Customer Success, Support & Professional Services Operations will lead and set strategy for the operations teams supporting customer success, support, and professional services organizations at Klaviyo.
Komodo Health
$180000 - $260000 YEAR
San Francisco, CA
The Senior Director, Customer Retention will coach and empower a retention team to lead all stages of renewal conversations and closure, engage stakeholders across diverse customer personas (e.g., Commercial Operations, Strategy, Analytics, RWE/HEOR) and align the appropriate suite of Komodo solutions to address evolving customer priorities. Extensive experience in client-facing roles of increasing responsibility, delivering innovative SaaS recurring revenue software products, analytics, or consulting services with a focus on customer retention, renewals, and long-term value realization for Commercial Life Sciences customers.
See's Candies
$82720 YEAR
South San Francisco, CA
We are seeking a highly detail-oriented senior accountant to perform and coordinate accounting duties which include assisting with the month-end and quarter-end financial closing processes, preparing financial packet and analyzing financial reports, performing account reconciliations, assisting with audit preparations, and performing other accounting duties as assigned. Supporting monthly, quarterly and year-end financial close process, including account analysis, month-end journal entries, month-end and quarterly financial reporting, and balance sheet reconciliations as assigned.
Amazon
San Francisco, CA
Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
Klaviyo Inc.
San Francisco, CA
This rolewill partner with Analytics, Product Management, Customer Success Managers, Onboarding Specialists, and Product Marketing to deeply understand customer sentiment and retention drivers in order to identify and articulate strategies to drive meaningful product adoption behaviors at scale. The primary focus is to ensure that all customers, specifically those without 1:1 human support, are surrounded with the right digital touchpoints to support successful milestone achievement in their Klaviyo journey.
BC Ferries
Richmond, CA
Oracle, Maximo, P2P, S2P) to improve data-driven decision-making, transparency, and efficiency; Overseeing the corporate purchasing card (P-Card) program to ensure strong policy compliance, while providing responsive, efficient support to internal teams; Collaborating across departments to proactively identify process inefficiencies and deliver timely, strategic solutions that drive continuous improvement; Coaching and developing team members through hands-on mentorship and training to support their growth and successful adoption of new systems and improvement; Establishing and monitoring key performance indicators (KPIs) to track process integrity, system optimization, and team performance, enabling data-driven decision-making; What you bring to the team. Reporting to the Executive Director, Supply Chain you add value by key areas of oversight such as: Leading and inspiring a high-performing Supply Chain team, including strategic sourcing, procurement, and contract management professionals with a focus on performance, collaboration and continuous improvement; Optimizing procurement strategies across diverse categories to reduce costs, maximize productivities, enhance forecasting accuracy, and improve service delivery; Act as the key liaison between the company, customers, and partners to align procurement, purchasing, and inventory management strategies with organizational goals and highlighting any associated risks.
Arthur D. Little Services S.A.S.
San Francisco, CA
Founded in 1886 as the world’s first consulting firm, Arthur D. Little (ADL) has continually transformed business thinking and practice by applying its expertise in the areas of strategy, technology, and innovation to transform business. As ADL continues to grow, ADL is looking for a senior manager with extensive experience leading commercial due diligence engagements for private equity clients related to software and/or IT services.
TalentBurst, Inc.
$145000 - $160000 YEAR
Fremont, CA
Other responsibilities include supporting products throughout all development phases, test protocol development, process qualification/validation activities, the creation of statistically sound sampling plans, product investigations, and other quality processes. Ensure process compliance through the design and development of quality plans, procedures, including work instructions, flowcharts, forms, templates, checklists and other product or process-related documentation, for recording, evaluating, and reporting quality data.
Genentech
San Francisco, CA
The Product Owner for Customer CRM will lead the strategy and delivery of CRM products that support Genentech’s commercial and medical engagements across a range of customer types, including: Healthcare Professionals (HCPs): Physicians, Nurses, Advanced Practitioners. 10+ years of experience in product management or digital product operations, with at least 5 years focused on CRM products and platforms: Experience in highly regulated industries—preferably pharmaceutical, biotech, or healthcare—with deep understanding of compliance, privacy, and CRM-specific governance.
Amazon
San Francisco, CA
You will collaborate with cross-functional teams on product development, lead go-to-market (GTM) strategies for new software features and services, manage the growth and lifecycle of our eero Plus subscription offering across all channels and customer audiences, and oversee the in-market performance for select software across various customer segments. Support our eero for service providers (ESP) offering by providing messaging and positioning of new features or offerings and partnering with sales and business teams to develop product storytelling and GTM assets for those features or improvements.