Senior Manager, Mission-Critical Technology Solutions MetroLINKSenior Manager, Mission-Critical Technology SolutionsPomona, California$119,239–$184,822 / yearFull timeManages departmental services and activities related to Positive Train Control (PTC), train control applications, dispatch systems, and supporting operational platforms, to ensure established availability, reliability, and safety performance targets are met. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.).
NewREMOTE - Senior Tax Manager - Private Client Services JobotREMOTE - Senior Tax Manager - Private Client ServicesIrvine, CARemote$140,000–$170,000 / yearWe serve over 5,000 clients across the U.S. — high-net-worth individuals and families, founders and tech executives, fund managers, real estate investors, and owner-operated businesses — each with complex, multi-layered tax needs that demand genuine expertise, not cookie-cutter compliance. We're one of the fastest-growing private client tax advisory firms in the country, built from the ground up to do what legacy firms simply can't: deliver proactive, year-round, white-glove tax strategy powered by modern technology.
NewSr. IT Program Manager JobotSr. IT Program ManagerInglewood, CA$140,000–$160,000 / yearThe ideal candidate will drive execution, accountability, and delivery across technical teams and third-party vendors while bringing enough technical depth to challenge assumptions, identify risks early, and communicate complex initiatives to executive leadership. Our client is seeking a Senior IT Program Manager to lead execution across a portfolio of critical enterprise IT initiatives spanning infrastructure, networking, enterprise applications, end-user technology, creative technology, and IT service management.
NewSenior Refrigeration Service Technician - Commercial & Industrial CoolSysSenior Refrigeration Service Technician - Commercial & IndustrialFullerton, CA$24–$40Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
NewSenior Sales Executive - Apparel - Wholesale JobotSenior Sales Executive - Apparel - WholesaleCommerce, CA$60,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded in the early 2000s by entrepreneurs who wanted to change the game of handbags by finding a way to be both animal-friendly and completely vegan, while still focusing on fashion trends.
NewSenior Maintenance Technician (Food Manufacturing) JobotSenior Maintenance Technician (Food Manufacturing)Vernon, CA$38–$46 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our facility is equipped with a wide range of cooking, processing, and packaging technologies, allowing us to produce everything from cooked pastrami and roast beef to custom-topped pizzas and individually portioned frozen entrées.
NewSenior Manufacturing Engineer - Composites JobotSenior Manufacturing Engineer - CompositesSanta Ana, CA$150,000–$180,000 / yearJob Details: You'll own the design, development, and optimization of advanced composite manufacturing processes for flight-critical aerospace hardware — leading process definition and control across multiple fabrication methods and serving as the primary interface between engineering, operations, quality, and customers. Founded over 50 years ago and based in Southern California, we are a Tier 1 aerospace and defense supplier of flight-critical, highly-engineered components and complex assemblies for military and space applications.
NewAudit Senior JobotAudit SeniorBurbank, CA$150,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Be a trusted member of the engagement team providing various assurance and consulting services to industry specific clients, positively impacting their financial statements, profitability, and business operations.
NewSenior Associate Attorney JobotSenior Associate AttorneyNewport Beach, CA$150,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will be tasked with handling complex wage and hour cases, providing legal advice to clients, and representing them in related litigation.
NewSenior Demand Planner JobotSenior Demand PlannerVernon, CA$100,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A leading food manufacturing and distribution organization is seeking a Senior Demand Planner to support demand forecasting, inventory optimization, and supply chain planning across a fast-paced perishable products environment.
NewSenior Treasury Analyst JobotSenior Treasury AnalystPomona, CA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Team members are empowered with the tools, support, and flexibility they need to do their best work, while enjoying competitive compensation, comprehensive benefits, and clear opportunities for advancement.
NewSenior Accounts Receivable Specialist Vaco LLCSenior Accounts Receivable SpecialistIrvine, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Tax Manager (Partnership Track) JobotSenior Tax Manager (Partnership Track)San Dimas, CARemote$150,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Unlike larger firms, we offer a clear and achievable path to partnership—giving experienced tax professionals the opportunity to take ownership of their career and directly influence the firm’s future.
NewSenior Employment Law Attorney Vaco LLCSenior Employment Law AttorneyOrange, CA$230,000–$300,000This exceptional team operates with over 100 Attorneys companywide, and they are continuing to grow so if you are an Attorney with worker’s comp or employment law experience looking for a highly motivated group that takes pride in excellence, integrity, career growth and respect, I suggest you apply for this position! Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewSenior Accountant Kforce Inc.Senior AccountantEl Segundo, CA$81–$108Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
NewSenior Tax Expert – Retail IntuitSenior Tax Expert – RetailLos Angeles, CA$28–$36 / hourPassionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” .
Sr Analyst GT Field Support Analyst Marriott Vacations WorldwideSr Analyst GT Field Support AnalystNewport Coast, CAWorks with Global Technology (GT) Centers of Expertise to provide daily technical support as well as tactical support of site technology projects, department initiatives, and the implementation of division-wide GT projects at assigned corporate or field locations. Accountable for leading installation resource teams for Field Services, Network Engineering, Voice Engineering and Site Deployment infrastructure related projects ranging in complexity to ensure activities are completed within budget and on schedule.
NewCivil Senior Principal Engineer in Land Development Cannon CorpCivil Senior Principal Engineer in Land DevelopmentIrvine, CA$150,000–$220,000 / yearThis role is responsible for project management, budgeting oversight, mentoring, leading, and managing talented staff, preparing engineering reports and analyses, design and preparation of plans, specifications, and cost estimates for a variety of clients and great projects (residential / commercial and mixed-use development) for land development projects in the Inland Empire. 5+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews.
NewSr. Account Executive American Alternative AssetsSr. Account ExecutiveLos Angeles, CA$150,000–$500,000 / yearIf you have a proven track record in precious metals, financial services, alternative investments, annuities, insurance, or high-ticket phone sales, this is an opportunity to build a lucrative career with uncapped earning potential. Built on transparency, integrity, and performance, our firm provides clients with expert guidance during uncertain economic conditions while offering our team an environment designed for growth, advancement, and exceptional earning potential.
NewSr Network Analyst B. BRAUN MEDICAL (US) INCSr Network AnalystIrvine, CA$126,000–$157,000 / yearFrequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick. This position requires a highly skilled individual with extensive experience in IT Network infrastructure management, strong leadership and communication abilities, and the capability to collaborate effectively with business and global teams.
SR. Security Architect ECLAROSR. Security ArchitectOrange, CA$85–$90 / hourPalo Alto Networks Platform Management:Design, Implement and maintain Palo Alto Network firewalls (NGFW), Panorama Central Management and related security services (Wildfire, Threat Prevention, URL Filtering, Anti-Virus, etc.). Qualifications:BS in Cybersecurity or related technical field, 7 years relevant industry experience, or MS in Cybersecurity or related technical field, 5 years relevant industry experience, or PhD in Cybersecurity or related technical field with 4 years industry experience.
NewSenior Account Executive (South Bay) WMSenior Account Executive (South Bay)Torrance, CA$72,450–$80,000Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts, preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers. Additionally, the role is responsible for managing existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.
NewField Service Technician I (Irvine, CA) B. BRAUN MEDICAL (US) INCField Service Technician I (Irvine, CA)Irvine, CATo gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings.
NewHVAC Installation Service Tech CoolSysHVAC Installation Service TechFullerton, CA$23–$29EMS Foreman, Electrical, EMS, Installer, Install, Installation, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, mechanical, mechanic, AC, field service, chiller, specialist, HVACR, sr, senior, specialty. Responsibilities: Service Technician – HVAC provides support to an installation team by completing tasks in a safe, prompt, accurate, and professional manner and following customer specifications, applicable building code and proper piping practices.
Sr. Customer Service Representative Glaukos CorpSr. Customer Service RepresentativeAliso Viejo, CAInteracts with internal and external customers (sales, all support staff, doctor offices, distributors, vendors, suppliers, contractors, regulatory agencies or legal representatives), by meeting regularly, responding to requests and explaining procedures, to ensure operations are in compliance, promote positive business relationships and ensure that company interests are represented. Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra "We'll Go First," which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Senior Customer Service Representative RB Global IncSenior Customer Service RepresentativeCAIAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
Senior Geospatial Technology Consultant PsomasSenior Geospatial Technology ConsultantSanta Ana, CA$95,000–$140,000 / yearFull timeAs our Senior Geospatial Technology Consultant for our Tech Services team across California, Arizona, Utah, and Washington, you'll serve as a trusted advisor helping clients design, implement, and optimize geospatial and enterprise asset management solutions that improve operational efficiency and decision-making. Configure and support Esri ArcGIS platforms (Enterprise, Online, Pro), and develop web GIS applications including dashboards, web maps, and mobile tools.
Sr Customer Service Rep Roth Staffing CompaniesSr Customer Service RepIrvine, California$22–$26 / hourThis position includes but is not limited to the following: Responsibilities: * Use of case management system to manage customer contacts and order detail with razor sharp accuracy. * Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners.
Senior Representative, Customer Service Operations Cardinal Health IncSenior Representative, Customer Service OperationsCARemote$18.70–$26.80 / hourManages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.
Part-Time -Customer Service Representative Sr (OneCare) (Bilingual Required) CalOptimaPart-Time -Customer Service Representative Sr (OneCare) (Bilingual Required)Orange, CA$49,754–$69,655 / yearWe are hoping you will join us as a PART-TIME Customer Service Representative Sr (OneCare) (Bilingual Required) and help shape the future of healthcare where you'll be an integral part of our CS - OneCare Customer Service team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet.
Sr Rep, Customer Service MindlanceSr Rep, Customer ServiceIrvine, CA$23.17–$24.67 / hourThis position includes but is not limited to the following: Responsibilities: " Use of case management system to manage customer contacts and order detail with razor sharp accuracy. " Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners.
NewCustomer Service Representative (Sr. Loan Consultant - CA) Lendmark Financial Services LLCCustomer Service Representative (Sr. Loan Consultant - CA)La Puente, CA$24–$26 / hourLoan Consultant (CA) is to support the Branch Manager by overseeing the efficient operation of the branch and ensuring all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency.
Senior Advisor, Customer Service Continuous Improvement Edison InternationalSenior Advisor, Customer Service Continuous ImprovementCAIncident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when needed. Become a Senior Advisor, Customer Service Continuous Improvement at Southern California Edison and play a critical role in transforming the customer experience through operational excellence and innovation.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital America, Inc.Sr. Manager, Digital Product Management (Customer Service Platform)Irvine, CAThe posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Minimum 8 years progressive experience in a product, customer or dealer experience environment, with a focus on digital platforms including 3-5 years in a Product Manager role (preferably in the CRM or customer service domain.
Sr. Systems Associate (Customer Service Platform) Hyundai Capital AmericaSr. Systems Associate (Customer Service Platform)Irvine, California2. Agile Delivery & Sprint Execution Support: • Actively participate in Agile ceremonies (sprint planning, backlog grooming, daily stand-ups, sprint reviews, retrospectives) and collaborate with Product Owners and delivery teams to refine user stories and backlogs, clarify requirements, and validate designs. Systems Associate (Customer Service Platform) partners with business and technology stakeholders to analyze, design, and support the delivery of customer service platform capabilities within a product-based, transformation-oriented environment.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital AmericaSr. Manager, Digital Product Management (Customer Service Platform)Irvine, CaliforniaThis role is accountable for defining the product vision, translating customer and business needs into scalable solutions, and ensuring measurable impact cross the customer lifecycle and associated workflows. This role operates at the intersection of customer experience, data, and technology, partnering across CX Digital, Operations, Analytics, and Technology to deliver outcomes that improve customer engagement.
NewSenior Advisor, Customer Service Continuous Improvement Southern California EdisonSenior Advisor, Customer Service Continuous ImprovementIrwindale, CAIncident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when needed. Become a Senior Advisor, Customer Service Continuous Improvement at Southern California Edison and play a critical role in transforming the customer experience through operational excellence and innovation.
Senior Supervisor, PSA Customer Care Collectors Holdings, Inc.Senior Supervisor, PSA Customer CareSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Senior Customer Care Technical Support Engineer (short-term assignment) Collectors Holdings, Inc.Senior Customer Care Technical Support Engineer (short-term assignment)Santa Ana, CAYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. What You'll Do: Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes.
Customer Assistance Representative Sr. - Enterprise John Wayne Airport Enterprise HoldingsCustomer Assistance Representative Sr. - Enterprise John Wayne AirportCosta Mesa, CAThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Customer Assistance Representative Sr. Enterprise John Wayne Airport Enterprise Holdings IncCustomer Assistance Representative Sr. Enterprise John Wayne AirportCosta Mesa, CAThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Sr Customer Experience Representative Ingram Micro IncSr Customer Experience RepresentativeIrvine, CA$56,000–$89,600 / yearPrimary Focus: Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data. Typically, the level of experience and education required to demonstrate these key elements of knowledge/skills/experiences are: REQUIREMENTS: A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
NewSenior Customer Care Specialist, PCGS Collectors Holdings, Inc.Senior Customer Care Specialist, PCGSSanta Ana, CABalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
Senior Customer Success Manager, Looker Google LLCSenior Customer Success Manager, LookerIrvine, CANote: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Austin, TX, USA; Boulder, CO, USA; Irvine, CA, USA; Kirkland, WA, USA; Portland, OR, USA; San Diego, CA, USA; Sunnyvale, CA, USA. Guide executive customer stakeholders through the changes needed to unlock the full value of Looker, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value.
Senior Customer and Partner Solutions Engineer, gTech Ads Google LLCSenior Customer and Partner Solutions Engineer, gTech AdsIrvine, CAWe provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. Translate partner feedback, market insights, and technical needs into product road-map and engineering enhancements, acting as a key conduit to internal teams (e.g., program management, engineering, business development, sales) and the go-to-market operations motions.
Senior Customer Success Manager BetterUp IncSenior Customer Success ManagerCARemote$150,000–$175,000 / yearExtensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies (bonus points if you've worked with or for Disney!). CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on value, which creates strong business cases for renewals and expansions.
Senior On-Site Service Specialist / Mail Processing Specialist Macpower Digital Assets Edge Private LimitedSenior On-Site Service Specialist / Mail Processing SpecialistOrange, CA$20–$21 / hourKey Responsibilities: Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist.
Senior Customer Success Manager, Looker GoogleSenior Customer Success Manager, LookerIrvine, CASenior Customer Success Manager, Looker _corporate_fare_ Google _place_ San Francisco, CA, USA; Austin, TX, USA; +7 more; +6 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. + Guide executive customer stakeholders through the changes needed to unlock the full value of Looker, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value.
Senior Product Manager, Customer Experience (CX) The RealReal IncSenior Product Manager, Customer Experience (CX)Bellflower, CA$169,951–$188,835 / yearAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. The Customer Experience team is the architect of the end-to-end user journey, ensuring every touchpoint-from initial engagement to complex purchase and consignment journeys-is frictionless and personalized.
Senior Customer Care Technical Support Engineer Collaborative SolutionsSenior Customer Care Technical Support EngineerSanta Ana, California$85,271–$138,440 / yearYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. Strategic Incident Management: Manage and prioritize high-severity escalations based on business impact and SLA requirements, ensuring transparent communication with stakeholders.