This position performs responsible analysis of all registration student files for determination of student eligibility for special Registrar programming and applications, including but not limited to graduation, Veteran's Affairs, course registration, student academic progress, degree audit, and student historical data and review with published requirements for each degree by performing tasks involving detail verification of degree plans as well as detailed document preservation, organization, and maintenance. Manages front desk customer service and scheduling/training, to provide leadership and service in continuous improvement in the delivery and processing (accuracy, efficiency & satisfaction) of withdrawals, drop/add, course registrations, student change of information, and other areas.