485 Results for

Senior Customer Service Jobs in Waterbury, CT

Jobs

New Milford, CT18 days ago

Full-time
Employee

Consistently demonstrate the service behaviors embedded in the USB Customer Service Commitment Charter and the branch banking sales & service process. Put the customer first by promptly acknowledging their presence. Proactively reach out to new and existing customer including onboarding, upselling, setting appointments for financial reviews, etc.

Hartford, CT16 days ago

$20–$24 Per Hour

Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.

Wallingford Center, CT10 days ago

$32–$60

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors.

New!

Hartford, CTToday

$105,000–$140,000

You will lead the strategy and execution of enterprise-wide compensation programs, including base salary structures, short and long-term incentives, and equity plans, ensuring they are competitive, equitable, scalable, and aligned with our business objectives and culture. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Wilton, Connecticut18 days ago

$35–$40 Per Year
Contractor

As a recognized professional in Product Lifecycle Management (PLM) with strong supply chain expertise, the PLM Project Coordinator proactively supports internal customers, advises stakeholders within established policies, and applies professional judgment to manage priorities and deliver results within defined deadlines. The role is allocated to a D&E project with a dotted?line reporting relationship to the D&E Project Lead and interfaces regularly with senior stakeholders such as the Project Core Team Manager (PCM) and Supplier Account Team (SAT).

New!

Hartford, CT6 days ago

$120,000–$140,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Stoors, CT2 days ago

The ideal consultant is a self-sufficient operator who can work independently, contribute immediately within a lean team, and drive both day-to-day execution and long-term improvements. Position Overview:Seeking a highly capable Voice Engineer to own and operate our enterprise VoIP and unified communications environment.

New!

Stratford, CT4 days ago

Diagnose, repair, and maintain complex commercial HVAC systems including RTUs, VAV systems, heat pumps, VRF/VRV systems, boilers, chillers, cooling towers, air handlers, and ventilation systems. This role acts as a technical leader in the field, supports large-scale commercial projects, and mentors less experienced technicians.

New!

Hartford, CT1 day ago

$100,000–$165,000 Per Year

This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort. Manage the operations and maintenance of the Central Energy Plant (CEP) for a hospital campus, including overseeing subcontractors, operators, and internal service providers.

New!

Hartford, CT4 days ago

$92,300–$166,850

If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Fairfield, CT8 days ago

$30–$50

Yellowstone Local is proud to represent ApolloX Pest Control, an industry leader in pest control across Fairfield County, CT. Full-time Senior Pest Control Technician/Project Manager role with a well-established, family-owned pest control company.

Hartford, CT7 days ago

$29–$40

New!

Wilton, CT6 days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Rocky Hill, CT16 days ago

Full-time
Employee

CPA or EA highly preferred5+ years experience preparing and reviewing federal and state tax returnsTax planning and wealth management coordination experienceClient-facing experience with excellent communication and customer service skillsRIA industry experience preferredProficient in tax software (Lacerte, TaxDome, SurePrep preferred), QuickBooks, and Microsoft OfficeAbility to thrive in fast-paced, deadline-driven environmentStrong team collaboration skillsSupervisory experience a plus; desire to grow into leadership role. Prepare and review individual, fiduciary, exempt, corporate, and partnership tax returns in compliance with federal and state lawsCalculate and prepare estimated federal and state tax payments for individuals and businessesDevelop and implement tax and financial strategies for clientsCommunicate with clients and staff to ensure timely delivery of financial statement reviews focused on tax compliance and profit maximizationInterpret, investigate, and respond to IRS and state tax agency correspondenceMaintain current knowledge of tax law changes and business environment trends.

New!

Hartford, CT3 days ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

New!

Hartford, CT3 days ago

Requirement**0% - 25%**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS****Position Type**Office-basedTeaches/Trains others regularlyRarelyTravels regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (Sales employees)Does Not ApplyPhysical Work Site RequiredNoLifting up to 10 poundsRarelyLifting 10 to 25 poundRarelyLifting 25 to 50 poundsRarely**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.+

Hartford, CT12 days ago

Remote

$105,000–$141,750 Per Year

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

Hartford, CT22 days ago

This role requires strong communication skills, empathy, professionalism, and the ability to resolve customer inquiries efficiently while maintaining a high level of accuracy and customer satisfaction. We are seeking experienced Senior Customer Service Representatives to serve as the first point of contact for program applicants and recipients in a high-volume call center environment.

Hartford, CT16 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

Shelton, CT30+ days ago

$44–$50 Per Hour
Part-time

Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 38kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Service Field Technician requires a qualified, service-oriented individual to perform operation, maintenance, installation and troubleshooting of Switchboards, Switchgear, Motor Control Centers, Transformers, and associated equipment.

New!

Hartford, CT3 days ago

Own the strategy for increasing customer engagement, retention, loyalty, upsell and cross-sell through targeted campaigns, advocacy programs, and cross-functional collaboration with sales, product, and customer success teams. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security.

New Haven, CT21 days ago

$20–$22 Per Hour
Contractor

Legal Senior Onsite Service SpecialistNew Haven, CT (Onsite)3+Month Temp to hireMon-Fri 8am-5pmLegal Senior Onsite Services Specialist needed for an immediate contract assignment from 5/25/2026 through 8/31/2026. This position supports daily legal office operations including mail services, hospitality, copy/print production, scanning, reception backup, conference room support, shipping/receiving, and records management.

New!

SHELTON, CT4 days ago

2.) Receive cash, check, credit card payments and give proper change as needed. Duties: 1.) Verify cash draw balance at the start and end of shift.

Hartford, CT30+ days ago

$100,000–$149,000 Per Year

The Senior Customer Success Manager leads success planning, performance measurement, and long‑term account strategy, using data and insights to improve engagement, manage risk, and identify opportunities for expansion. As a global employee engagement organization serving tens of thousands of organizations, TELUS Health combines innovative, mobile‑first technology with compassionate, person‑to‑person support to drive meaningful wellbeing outcomes.

New!

Hartford, CT3 days ago

$120,100–$251,600 Per Year

As Senior Facilities Service Manager - Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe, reliable, and disciplined execution of maintenance and troubleshooting activities across mission-critical power infrastructure. Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.

New!

Hartford, CT3 days ago

$120,100–$251,600 Per Year

Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Hartford, CT30+ days ago

$91,000–$321,500 Per Year

Leading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.

Hartford, CT30+ days ago

$91,000–$321,500 Per Year

Responsibilities- Work with risk management and business teams to assess contract performance risks- Educate stakeholders on contract provisions and compliance requirements- Facilitate discussions with clients'' legal and procurement teams during negotiations- Develop and implement internal controls to promote adherence to contract terms- Drive continuous improvement initiatives within the Risk and Compliance teamWhat You Must Have- High School Diploma- At least 6 years of experience managing contract negotiations of increasing complexityWhat Sets You Apart- Juris Doctorate preferred- Demonstrating thorough team leadership abilities- Leading complex commercial contract negotiations- Reviewing and analyzing risk and legal terms- Understanding managed services offerings and contract conditions- Exercising problem-solving mentality in negotiations- Communicating effectively to influence stakeholders- Proactively spotting issues and driving projects forwardTravel RequirementsUp to 20%Job Posting End DateLearn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Industry/SectorNot ApplicableSpecialismIFS - Risk & Quality (R&Q)Management LevelSenior ManagerJob Description & SummaryAt PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions.

New!

Hartford, CT3 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Hartford, CT3 days ago

Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company's strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint's position across AMER, EMEA, and APAC.

Hartford, CT30+ days ago

This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.

Hartford, CT30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

NEW HAVEN, Connecticut30+ days ago

Corporate Services provides a wide range of legal services for Yale New Haven Health System and its affiliates (YNHHS) with a focus on corporate, transactional, and healthcare regulatory matters. Interacts with other Legal & Risk Services Department personnel to ensure that legal services are provided to YNHH in a timely, practical, and cost effective manner consistent with the mission and values of the organization.

New!

Hartford, CT3 days ago

$70,000–$97,400 Per Year

The junior escalation manager supports functional and hierarchical escalations, helps facilitate resolver engagement, and maintains complete, audit-ready documentation throughout the escalation lifecycle while contributing to lessons-learned and continuous improvement activities. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

New Britain, CT30+ days ago

Full-time

Under the direction of theCT State Chief Information Officer (CIO), the Senior Director of Software Applications and Cloud Services is responsible for effective performance in these essential duties: Key responsibilities include: Leads the strategic planning, implementation, and lifecycle management of enterprise software systems, including administrative, academic, and instructional technologies used across CT State. Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice.

Southington, CT30+ days ago

As our Customer Service Representative, you'll greet customers, check them in and out of rental vehicles, complete rental contracts, and keep our fleet clean and ready to go. Whether you're looking for steady full-time hours or flexible part-time shifts, this opportunity is tailored for driven individuals who want to make a difference every single day.

New!

Bridgeport, CT3 days ago

Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. The Seasonal Customer Service Representative at American Leak Detection of Southern Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs.

Hartford, CT30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

East Hartford, CT29 days ago

Hartford, CT30+ days ago

The Rally Group is looking for a motivated and detail-oriented Customer Service Representative to join our growing team! If you’re ready to build relationships, support customers, and be part of exciting events, we’d love to hear from you!

New!

New Haven, CT3 days ago

$62,000–$70,000 Per Hour

You'll work in a collaborative environment, gain hands-on mentorship from an experienced manager, and have the opportunity to grow your career in a fast-paced, high-volume setting. Customer Service Representative – Manufacturing / B2B Location: Confidential (New Haven, CT) | Full-Time | Day Shift | Hourly + Overtime .

Glastonbury, CT30+ days ago

Company Overview: Coe Bancroft - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.coebancroft.com.

Windsor, CT30+ days ago

$19.35–$23.65 Per Hour

With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

New!

New Haven, CT3 days ago

$16.94–$19 Per Hour

Customer Service Representative Minimum Qualifications:* Valid driver's license and ability to maintain a good driving record* High school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Oxford, CT18 days ago

$22–$22 Per Hour

Position Overview:A fast-paced work environment involving interaction with customers, Field Sales Representatives, Quality Control, Logistics, and Product Management departments. Ability to fulfill customers' needs with respect to quotations, order entry, and order statuses.

New!

Danbury, CT4 days ago

$20–$27 Per Hour

The customer service representative is the face of the company, and supports sales goals through good customer service, maintaining quality relations with existing accounts and providing production support. Job Responsibilities:Provide excellent customer service by responding to inquiries and complaints in a diplomatic manner; log complaints on the customer issues log.

Hartford, CT30+ days ago

$17–$19 Per Hour

Simsbury, CT30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Matt Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Enfield, CT30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jo Ann Walk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office.

New!

New Haven, CT3 days ago

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

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Senior Customer Service Jobs in Waterbury, CT

Senior Relationship Specialist Usb (Union Savings Bank)

Customer Service Representative Prodware Solutions

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Sr. Manager, Compensation Duluth Trading Company

Senior PLM Project Coordinator GCR Professional Services

Senior Accounting Manager Vaco LLC

Senior Voice Engineer ECLARO

Senior HVAC Technician Encon Heating & AC

Senior Asset Manager - Hospital Setting System One

Substation Senior Civil/Structural Engineer Leidos

Senior Pest Control Technician/Project Manager Yellowstone Local

Refrigeration Service Technician - Commercial & Industrial CoolSys

LPN Med Care Manager Sunrise Senior Living

Senior Tax Accountant Company Confidential

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Customer Service Representative Highmark Health

Senior Customer Solutions Engineer Rocket Software

Customer Service Rep - $21.00/hr Veterans Sourcing Group

Senior Solution & Customer Marketing Manager Rocket Software

Sr. Service Field Tech RESA Power LLC

Senior Director, Customer Marketing Trellix

Legal Senior Onsite Service Specialist Metasys Technologies, Inc.

Part-Time Cashier/Customer Service Curtiss Ryan Honda

Senior Customer Success Manager Telus Corp

Senior Facilities Service Manager - Electrical (Abilene, TX) Oracle

Senior Facilities Service Manager - Electrical (M3) Oracle

Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLP

Risk & Independence Contract Specialist Senior Manager - Managed Services PricewaterhouseCoopers LLP

Customer Service Representative U Haul

Sr. Director, Global Services Sales Verint Systems

Services Sales Sr. Director Verint Systems, Inc.

Spanish Bilingual Limited Service Customer Service Representative Maximus

Senior Assistant Counsel - Corporate Services Yale New Haven Health

Customer Service Quality Policy Analyst/Escalation Manager, Junior ASM Research, An Accenture Federal Services Company

Senior Director of Software Applications and Cloud Services Connecticut State Community College

Customer Service Representative Farmington Motor Sports Inc.

Seasonal Customer Service Representative American Leak Detection

Senior Manager of Proposal Writing (US State & Local Health and Human Services) Maximus

Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing Group

Customer Service Representative The Rally Group

Customer Service Representative - Manufacturing / B2B J. Morrissey

Customer Service Representative - State Farm Agent Team Member Coe Bancroft - State Farm Agent

Customer Service Representative PetVet Care Centers

Customer Service Representative($18/hr) U Haul

Customer Service Representative Nesco Resource, LLC

Customer Service Representative Hamilton Connections

Customer Service Representative U-Haul International Inc

Customer Service Representative - State Farm Agent Team Member Matt Martin - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jo Ann Walk - State Farm Agent

Customer Service Representative - Store (PT) Dollar Express Stores LLC

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