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Senior Customer Service Jobs in West Seattle, WA

Senior Customer Service Supervisor, Retail Banking (Bellevue, WA)

HomeStreet Bank

Bellevue, WA

REQUIREMENTS: Minimum of 5 years job experience as a Senior CSR/New Accounts Representative/Personal Banker or equivalent and 2 years in a Customer Service Supervisor/Branch Assistant Manager role or equivalent, plus demonstrated leadership ability in a bank/branch operations environment. Job Description Summary: POSITION SUMMARY: Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations.

30+ days ago
Senior Customer Service Representative

First American Title Insurance Company

Seattle, WA

First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents.

30+ days ago
Sr. Product Manager - Tech, Amazon Customer Service

J-Vers

$136100 YEAR

Seattle, WA

Product Manager - Tech who is passionate about driving the right experience for our customers, who looks to create innovative tech solutions to deliver multi million- dollar impact worldwide, and who enjoys working across tech, data, and science partners to make data-driven decisions and designs. The Amazon Stores Customer Service (CS) Concessions Product and Tech team builds, maintains, and scales products and services that enable customers, CS Associates (CSAs), and Amazon employees to process concessions in an automated, secure, and consistent way across billions of concessions traffic each year.

3 days ago
Sr. Technical Program Manager, Amazon Customer Service

Amazon Stores

$133900 YEAR

Seattle, WA

This candidate will work on features that directly impact millions of Amazon customers, have the opportunity to provide direction to our businesses and guide the design of our systems based on realistic time lines and resource constraints. If the customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate facing products powered through human centered design.

Today
Sr. Applied Scientist, Amazon Customer Service

Amazon Stores

$150400 YEAR

Seattle, WA

Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific approaches and genAI to build new services that surprise and delight our customers. The Shipping Delivery and Support (SDS) Tech team’s mission is to enable successful deliveries through fast and efficient support experiences for our drivers, recipients, and associates.

2 days ago
Sr Financial Analyst, Customer Service

Amazon Stores

$60200 YEAR

Seattle, WA

We achieve this with robust financial controllership mechanisms, through model building and data analysis, by seeking an intimate knowledge of our business and key issues, and through leveraging each of our diverse experiences and backgrounds to uncover insights. We are Customer Service Finance (CSF), integral partners to one of the largest Customer Service teams anywhere on Earth (with more than 100K Customer Service Associates (CSAs) from 150+ sites across 40 countries in 20 languages!).

10 days ago
Customer Service Supervisor, Retail Banking (Kent, WA)

HomeStreet Bank

Woodmont Beach, WA

Job Description Summary: POSITION SUMMARY: Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. Requires ability to operate teller and office equipment including computers, adding machines, telephones, typewriters, copy machines, fax machines, electronic credit card authorization terminals, and security devices.

30+ days ago
Customer Service Supervisor, Retail Banking (Bellevue, WA)

HomeStreet Bank

Clyde Hill, WA

Job Description Summary: POSITION SUMMARY: Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. Requires ability to operate teller and office equipment including computers, adding machines, telephones, typewriters, copy machines, fax machines, electronic credit card authorization terminals, and security devices.

30+ days ago
Senior Pricing Manager

T-Mobile USA, Inc.

$94600 - $170700 YEAR

Bellevue, WA

Lead the development and presentation of pricing reviews and marketing-related subjects to the senior leadership team, using a problem-solution framework and analytical insights to drive strategic decision-making. The position involves providing post-launch analysis, conducting portfolio reviews, and evaluating the competitive landscape to identify threats and opportunities, shaping strategic responses that keep T-Mobile at the forefront of the market.

9 days ago
Senior Customer Success Manager - West

Zscaler

Seattle, WA

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

30+ days ago
Senior Customer Success Manager, SLED - West

Zscaler

Seattle, WA

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

30+ days ago
Senior Manager, PMT, Search Customer Experience

Amazon Stores

$178100 YEAR

Seattle, WA

Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. As the Senior Manager – PMT for SCX, you will focus on delivering excellent shopping experiences for customers by understanding their shopping intents and incorporating relevant features on the search page.

3 days ago
Sr. Technical Program Manager, Alexa Customer Journeys

Amazon.com Services LLC

$133900 YEAR

Seattle, WA

The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, user experience designers as well as customer service leads. You will be working on systems and solutions with Large Language Model (LLM) and other generative technologies, to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself.

3 days ago
Sr. Product Manager, Technical, Search Customer Experience

J-Vers

$136100 YEAR

Seattle, WA

You will work with global teams - both internal Search customers, and external tech partners, to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality search experiences customers love. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

3 days ago
Sr. Accountant

Creative Financial Staffing

$99840 - $108160

Seattle, WA

Our client, a fast-growing and award-winning company in the consumer wellness space, is seeking a Sr Accountant to play a key role in their dynamic finance team. With a footprint that continues to expand across the country, this is a rare opportunity to join a forward-thinking organization making a real impact—without sacrificing work-life balance.

11 days ago
Sr Program Manager - B2B Integrated Marketing

T-Mobile USA, Inc.

$83500 - $150700 YEAR

Bellevue, WA

Collaborate closely with internal creative teams, external agencies, and key business partners.to deliver the work that connect with target accounts and business decision makers, Build and maintain strong cross-functional relationships with business stakeholders, brand strategists, creative teams, media, operations, and legal. This role drives projects from intake and briefing through creative execution and delivery, ensuring all work is bold, on-brand, and strategically aligned to resonate with business audiences.

Today
Sr Manager, Creative Direction

T-Mobile USA, Inc.

$114600 - $206700 YEAR

Bellevue, WA

Qualifications: · Experience: Minimum of 8-10 years of experience leading teams in creative direction, graphic design, or a related field, with a strong portfolio of high-profile keynotes and presentations. The Senior Manager, Creative Direction role is responsible for conceptualizing, designing, and implementing visually stunning and engaging brand keynote presentations.

11 days ago
Sr Revenue Accountant

Creative Financial Staffing

$85000 - $110000

Seattle, WA

Recently named to Built In’s “Best Places to Work” list and awarded for excellence in workplace culture, our client offers a collaborative environment, continuous innovation, and a mission-driven focus. This role offers the chance to work closely with executive leadership, gain broad business exposure, and influence process improvements that scale with the organization.

1 day ago