NewSenior Plumbing Service Technician (Union Job) - Commercial & Industrial CoolSysSenior Plumbing Service Technician (Union Job) - Commercial & IndustrialPhiladelphia, PA$35–$42Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors.
NewSenior HVAC/R Service Technician (Union Job) - Commercial & Industrial CoolSysSenior HVAC/R Service Technician (Union Job) - Commercial & IndustrialPhiladelphia, PA$35–$42Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors.
Senior State Tax Manager Reed Smith USSenior State Tax ManagerPhiladelphia, Pennsylvania$160,000–$190,000Full timeProvide technical state and local tax (SALT) research, analysis, and advisory support on a variety of state tax matters, including income/franchise, sales and use, gross receipts, and other state and local taxes. The State Tax Manager will conduct technical tax research and analysis, assist in the development of client strategies and deliverables, manage multiple client matters simultaneously, and support practice group initiatives.
NewSr Plumbing Design Engineer JobotSr Plumbing Design EngineerPhiladelphia, PARemote$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our National Division operates as a fully remote team focused on Pharmaceutical Manufacturing, Life Sciences, Healthcare, Hospitals, Advanced Manufacturing, Mission-Critical Facilities, and High-End Commercial Projects.
NewSenior Commercial Lines Account Manager JobotSenior Commercial Lines Account ManagerAndalusia, PA$85,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will be responsible for managing client relationships, developing new business opportunities, and collaborating with internal teams to provide tailored insurance solutions that meet client needs.
NewSenior Splunk Engineer Vaco LLCSenior Splunk EngineerBensalem, PA$65–$90Splunk ES Deployment (hands-on) – Deploying / Tuning Splunk Enterprise Security in Production Environments | Configure / Operationalize / Maintain SE | Installation / App/Framework Enablement / Data Model Acceleration / Notable Event Handling / Risk-Based Alerting / Asset/Identity Correlation / Integration with Core Splunk. Splunk Performance / Tuning (expertise) – Diagnosing / Optimizing Platform Performance | Indexer Cluster Replication Factors / Search Head Clustering Member Health / Data Model Acceleration / KV Storage Usage / Resource Utilization (CPU / Memory / I/O) | Reducing MTTR via Proactive Tuning of Correlation Searches / Thresholds / Suppression Rules.
NewSenior Auditor - Hybrid Kforce Inc.Senior Auditor - HybridNew Brunswick, NJ$85,000–$105,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This is a hybrid role, you will work remotely for most audit and reporting tasks, with periodic in-office days for team collaboration, training, and client-related activities.
NewSenior Exterior Remodeling Project Manager JobotSenior Exterior Remodeling Project ManagerTrenton, NJ$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As an Exterior Remodeling Project Manager, you’ll play a pivotal role in shaping project outcomes and leading field teams to success; typically running one large job with multiple crews.
NewSenior Roofing Project Manager JobotSenior Roofing Project ManagerSouthampton, PA$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Roofing Project Manager, you’ll play a pivotal role in shaping project outcomes and leading field teams to success; typically running one large job with multiple crews.
NewSenior Accountant - Hybrid Kforce Inc.Senior Accountant - HybridPrinceton, NJ$95,000–$112,000Perform analytical functions necessary to achieve an accurate and timely general ledger month-end close; Duties include analysis of income statements, balance sheets, and equity transactions, preparation of financial statements, and general accounting support for financed and non-financed projects. Assist with the preparation of quarterly unaudited and annual audited financial statements in accordance with GAAP to comply with the reporting requirements of lender and ownership agreements, which includes tax equity and cash equity ownership structures.
NewSenior Accountant Kforce Inc.Senior AccountantPrinceton, NJ$90,000–$110,000Summary: Reporting to the Manager of Accounting, the Senior Accountant is responsible for assisting in preparing monthly and quarterly internal financial reporting, account reconciliations, internal controls, and accounting for various components of the company. Work with internal functional departments (e.g., Treasury, Asset Management, Engineering, and Procurement) and external groups to ensure reported financial results are completed in a timely and accurate manner in compliance with company policies and procedures.
NewSenior Software Engineer SMES L3Harris TechnologiesSenior Software Engineer SMESCamden, NJ$86,000–$139,000 / yearPlease click here for the E-Verify Poster in English or Spanish. Responsibilities include leading a software development team, analyzing requirements and the translation of requirements into working and maintainable solutions, planning the development, assigning budgets and tasks, tracking teams’ status, measuring teams work performed utilizing Earned Value Management System (EVMS) techniques and enforcing process across the entire Software Development Life Cycle (SDLC).
New(DoD SkillBridge), Sr. Specialist, Systems Engineer L3Harris Technologies(DoD SkillBridge), Sr. Specialist, Systems EngineerCamden, NJL3Harris Technologies – Integrated C5 Systems (IC5S) is a recognized global leader in the design, development and production of secure communication systems and products supporting mission-critical space, ground, air and naval operations. S/he will be responsible for applying security and cryptography expertise throughout the Systems Engineering process to develop and successfully certify National Security systems on time, within the allotted budget, and with low residual risk.
New(DoD SkillBridge), Sr. Specialist, Quality Engineer L3Harris Technologies(DoD SkillBridge), Sr. Specialist, Quality EngineerCamden, NJ$96,000–$178,000 / yearPlease click here for the E-Verify Poster in English or Spanish. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoD SkillBridge internship to help them ready themselves for their next mission.
NewSr. Specialist Project Engineer L3Harris TechnologiesSr. Specialist Project EngineerCamden, NJ$110,000–$200,000 / yearBachelor's degree in related Engineering/Science field and a minimum of 6 years of prior related experience,Or, master’s degree in progress in related Engineering/Science field and a minimum of 4 years of prior related experience, Or, in lieu of a degree, a minimum of 10 years of prior related technical and project management experience. Manage day-to-day technical aspects of the project, including cross-functional decision making, task/schedule management, issue resolution/escalation, communication, requirements management, and risk management activities.
NewSenior Product Owner Kforce Inc.Senior Product OwnerPhiladelphia, PA$55–$65Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Senior Quality Engineer- Medical Device- Mount Laurel, NJ Michael Page USASenior Quality Engineer- Medical Device- Mount Laurel, NJMount Laurel, NJ$110,000–$150,000 / yearFull timeThe Senior Quality Engineer will be responsible for supporting new product development in a regulated environment, with responsibility for design controls, risk management, quality systems, and regulatory compliance. With a growing market presence and ongoing investment in research, product development, and commercialization efforts, the company offers a dynamic environment for professionals seeking to make a meaningful impact in healthcare.
NewEnvironmental Health and Safety - Senior Manager Kashiv Biosciences LLCEnvironmental Health and Safety - Senior ManagerPiscataway, NJAssists with EHS program tasks and activities, including industrial hygiene, biosafety, ergonomics, process safety, environmental compliance, EHS inspections, fire protection, loss control, hazardous waste management and assistance with EHS committees. The Senior Environmental Health & Safety (EHS) Manager is a full-time, exempt position at Kashiv BioSciences, LLC, responsible for leading and overseeing comprehensive EHS programs across two sites in New Jersey and Chicago.
Sr Technical Lead Project Manager HTC Global Services IncSr Technical Lead Project ManagerIselin, NJFull timeThis role requires a combination of technical expertise, data domain knowledge, and business analysis skills to ensure the successful implementation of data technology solutions. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together.
NewSenior Highway Engineer HARDESTY & HANOVERSenior Highway EngineerHamilton Township, NJThe successful candidate will support complex transportation projects involving geometric design, grading, drainage, construction staging, maintenance, and protection of traffic, access design, and right-of-way coordination. This role includes project management and technical leadership responsibilities, including oversight of project scope, schedule, budget, and coordination of multidisciplinary design teams.
NewSenior Mechanical Engineer The LiRo GroupSenior Mechanical EngineerEdison, NJ$150,000–$170,000 / yearRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.
NewSenior EHS Specialist AtriumSenior EHS SpecialistBridgewater, NJDevelop, track, and interpret key EHS metrics, producing routine monthly and quarterly reports that highlight performance trends and improvement opportunities. Maintain accountability for core EHS performance goals, including incident reduction, regulatory reporting accuracy, and completion of required employee safety training.
NewAVP, Senior Compliance Manager First Commerce BankAVP, Senior Compliance ManagerLakewood, NJSkill(s): Strong background in the design of compliance programs; in-depth knowledge of financial services and regulatory industry practices; regulatory, industry, and operational knowledge with respect to compliance monitoring and testing; working knowledge of applicable banking regulations; knowledge of compliance monitoring principles including planning, regulatory controls, operating effectiveness testing, and reporting; proficient in MS Office (Word/PowerPoint/Excel); excellent written and verbal communication skills; strong organizational, problem-solving, and analytical skills; ability to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff. Serve as Subject Matter Expert (SME) for applicable lending and deposit regulations, including ECOA, TRID, TILA/RESPA, HMDA, RESPA, Regulation CC, Regulation DD, Expedited Funds Availability Act, Truth in Savings, FDIC Act, and Regulation E. Assist the Chief Compliance Officer in the oversight of the annual compliance monitoring program: develop the monitoring schedule based on the Compliance Risk Assessment, coordinate reviews with third-party consultants and internal managers, maintain all review reports and workpapers for examiner access, and follow up with management on corrective actions.
11717 Business Development Representative – Public Adjusting Services Metro Public Adjustment11717 Business Development Representative – Public Adjusting ServicesNewark, NJ$65,000–$250,000 / yearFull timeAbout Metro Public Adjusting:Metro Public Adjusting helps property owners maximize insurance settlements after storm, water, fire, or other property damage. We are seeking a motivated Outside Sales Representative to generate new business, build client relationships, and partner with our claims team.
Senior Vice President, Global Tax Advisory BNYSenior Vice President, Global Tax AdvisoryPhiladelphia, PAIn this role, you’ll make an impact in the following ways: Advise a broad range of High Net Worth and Ultra High Net Worth clients on all aspects of estate & gift tax planning, income tax planning, family governance, philanthropy and family wealth and business succession strategies. Represent BNY Wealth through active involvement in wealth planning industry and contribute to thought leadership on wealth planning, including industry conferences and COI outreach efforts.
NewSenior Veterinarian Banfield Pet HospitalsSenior VeterinarianPassyunk, PA$140,000–$210,000 / yearHIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
Senior Full Stack Java Developer BC ForwardSenior Full Stack Java DeveloperPennington, NJ$68–$68.25 / hourFull timeThe ideal candidate will have strong experience in Core Java, Spring Boot, RESTful APIs, and React and a proven ability to design, build, and deploy scalable full-stack applications in an Agile environment. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewHVAC Service Technician Yellowstone LocalHVAC Service TechnicianSouthampton, PA$30–$45We're looking for an experienced HVAC Service Technician who enjoys solving problems, takes pride in quality work, and values continuous improvement. The shop celebrates "having a solid week" while you know everybody left thousands on the table, including you, on calls where the dispatch, the tools, or the trainer should've set you up better.
NewGeneral Manager - Food Service AramarkGeneral Manager - Food ServicePhiladelphia, PAIn order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. In this role, you will oversee all day to day operations in the Food & Nutrition Services Department at Thomas Jefferson University Hospital, located in Center City Philadelphia.
NewSenior Customer Service Representative MSISenior Customer Service RepresentativeEdison, NJ$42,100–$56,900 / yearMSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents. About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America.
Sr Customer Service Representative Thermo Fisher Scientific IncSr Customer Service RepresentativePrinceton, NJWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
Senior Customer Service Supervisor Chubb LtdSenior Customer Service SupervisorNJ$69,000–$101,000 / yearThe Supervisor provides leadership to develop staff knowledge, quality, productivity, and customer service, and manages both in-office and remote staff handling phone queues and email inventory for Premier clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Customer Service Senior Representative, Patient Scheduling - Accredo- Remote The Cigna GroupCustomer Service Senior Representative, Patient Scheduling - Accredo- RemotePennsylvania Work at Home, PARemoteComplete all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Senior Manager, Customer Service Technology Systems Brother International CorporationSenior Manager, Customer Service Technology SystemsBridgewater, New Jersey$125,000–$150,000 / yearExperience: 8+ years of experience in leading customer service technology operations and strategy, including CRM, telephony, IVR, chat, and web-based platforms, with 8+ years managing teams responsible for system implementations, digital transformation, automation initiatives, vendor management, and cross-functional stakeholder collaboration. Role Overview: The Senior Manager, Customer Service Technology & Systems, defines and executes the technology strategy that powers the end-to-end customer service experience across the Americas region, including the U.S. and Pan-LATAM markets.
Senior Manager, Customer Service Technology Systems Brother Industries LtdSenior Manager, Customer Service Technology SystemsBridgewater, NJ$125,000–$150,000 / yearWe value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Role Overview The Senior Manager, Customer Service Technology & Systems, defines and executes the technology strategy that powers the end-to-end customer service experience across the Americas region, including the U.S. and Pan-LATAM markets.
NewSr. Coord, Customer Service WestRockSr. Coord, Customer ServicePlainfield, NJThe Customer Account Specialist helps strengthen customer relationships, supports business development efforts, and ensures a high level of customer satisfaction while contributing to overall revenue growth. This position serves as the primary liaison between customers and internal teams, ensuring seamless communication and execution across all stages of the sales and order lifecycle.
Senior Product Manager, Customer Experience (CX) The RealReal IncSenior Product Manager, Customer Experience (CX)Trenton, NJ$169,951–$188,835 / yearAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. The Customer Experience team is the architect of the end-to-end user journey, ensuring every touchpoint-from initial engagement to complex purchase and consignment journeys-is frictionless and personalized.
Sr. Patient Service Representative Prism Vision GroupSr. Patient Service RepresentativeWestfield, New Jersey$18.99–$39.45 / hourThe Senior Patient Service Representative is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
NewSenior Solution & Customer Marketing Manager Rocket SoftwareSenior Solution & Customer Marketing ManagerTrenton, NJRemote$97,500–$131,625 / yearReporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world's largest organizations to modernize their infrastructure. Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.
Senior Inside Sales Representative, Service Danaher CorpSenior Inside Sales Representative, ServicePA$109,280–$128,000 / yearThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. The Senior Inside Sales Representative, Service is accountable for delivering annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line).
Senior Customer Success Associate - Healthcare Payments JPMorgan Chase & CoSenior Customer Success Associate - Healthcare PaymentsPhiladelphia, PAYour primary responsibility will be to help large healthcare providers maximize the utilization of our products and services by blending technical problem solving skills with strong interpersonal capabilities in front of a mixed audience of analysts and executive leaders. Morgan Healthcare Payments powers a better healthcare payments experience on one platform that connects consumers, providers, and payers for every healthcare payment transaction.
Sr. Patient Services Rep. Prism Vision GroupSr. Patient Services Rep.Freehold, New Jersey$18.99–$39.45 / hourThe Senior Patient Service Representative is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Sr Administrative Services Associate Penn MedicineSr Administrative Services AssociatePhiladelphia, PAThis includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence. Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages.
Senior Manager, Accountant Customer Success Intuit IncSenior Manager, Accountant Customer SuccessTrenton, NJ$164,500–$222,500 / yearDrive our Expert Network delivery teams and collaborate with internal partners to craft experiences that forge deep relationships with customers, resolve issues brilliantly, attract and retain top Experts, and create an army of promoters across both groups. Own the delivery of key performance metrics, including Quality of Service, Net Promoter and Resolution Scores, Productivity and Efficiency Metrics like Queue SLA, Customer Serving Time, Utilization, Handle Time, and team engagement metrics like Expert PRS and Pulse.
Sr. Customer Engineer, Enterprise Pendo.io IncSr. Customer Engineer, EnterprisePhiladelphia, PARemote$193,393–$241,742 / yearYour impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success.
Senior Analyst, Customer Development Nestle SASenior Analyst, Customer DevelopmentBridgewater, NJ$80,000–$100,000 / yearOur broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. POSITION OVERVIEW: The Senior Analyst of Customer Development will primarily partner with the Director of Customer Development to support brand strategy, reporting and planning at Costco to continuously drive and grow sales strategic plans and goals for the customer.
NewSr. Director, Customer Success Genesys Cloud Services IncSr. Director, Customer SuccessPA$179,300–$315,300 / yearEstablish relationships with other team leaders, defining roles, responsibilities, and accountability with adjacent functions including: Onboarding Specialists to ensure new customers are systematically introduced into Genesys and begin to realize value rapidly. The Director advocates and champions their customers' journeys and orchestrates the right strategies, products, and services to help customers rapidly realize their business outcomes.
Senior Specialist, Customer Accounts Brother Industries LtdSenior Specialist, Customer AccountsBridgewater, NJ$66,560–$80,080 / yearProvide support and act as a resource for existing and new team members and provide training Work with management to review existing processes and provide insight into improvements/changes needed to process Create and maintain SOP documents and process maps and perform continuous improvement analysis to update department procedures Communicate with Senior Management on status of accounts including order value and process timing and respond to directives related to order processing Communication Respond to orders/inquiries from customers via phone or email Communicate changes/updates to orders via phone or email Provide information and documentation to customers on shipping status, open orders, billing and product arrival/delays Create reporting for customers/sales on order status, open order/backorder/shipping information Provide help with special requests as needed Partner with business units to understand the needs of the customer Work with other shared services to maintain excellent customer experience Compliance Maintain knowledge of customer compliance requirements if applicable Understand shipping, labeling, palletization and document requirements Maintain and review lead times and fixed order cycle for top customers Partner with planning to ensure fill rate and on time expectations of the customer are met Adhere to internal controls and requirements for JSox and Internal Audit. Create/change/maintain customer master BP for assigned business units Communicate with factories to ensure accurate shipping and correct container errors Manage integrated Business Planning (IBP) allocation for top revenue customers in SAP.
Senior Specialist, Customer Accounts Brother International CorporationSenior Specialist, Customer AccountsBridgewater, New Jersey$32–$38.50 / hourThis role ensures accurate and timely processing of orders, including EDI transactions, purchase requisitions, and pricing maintenance, while serving as the primary point of contact for customers regarding order status, shipping, and compliance requirements. Role Overview: The Senior Specialist, Customer Accounts is responsible for managing the end-to-end order management process for assigned customer accounts across multiple business units.
Remote - Sr. SharePoint Consultant, Professional Services Softchoice CorpRemote - Sr. SharePoint Consultant, Professional ServicesPARemoteWhat you'll do: You will work closely with related teams on SharePoint projects, which would include upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Microsoft SharePoint solutions.