7,040 Results for

Senior Customer Service Jobs in Woburn, MA

Jobs

Senior Project Manager, Information Technology Lahey Hospital and Medical Center

$118,560–$156,000 / year

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

30+ days ago

Senior Project Manager, IT (Pmp) Beth Israel Lahey Health

Charlestown, MA

$118,560–$156,000 / year

Excellent written and verbal communication skills with the ability to engage and influence stakeholders at all levels of the organization.10.Advanced Proficiency with project management tools such as Smartsheet, Microsoft Project, or equivalent platforms.11.Advanced proficiency with Microsoft 365 applications (Teams, SharePoint, Word, Excel, PowerPoint).Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Manage scope changes, identify potential impacts, and implement contingency plans as needed.11.Contribute to the ongoing enhancement of PMO processes, tools, and best practices to improve delivery efficiency and outcomesRequired Qualifications: 1.Bachelor's degree in Information Technology, Business Administration, Healthcare Management, or a related field required.

27 days ago

Senior Customer Support Engineer Cognex Corp

Natick, MA

Provide expert, front-line product technical support submitted through web or phone call by asking meaningful troubleshooting questions, providing clarification on customer questions, directing customer to useful resources, etc. We are deeply committed to fostering an inclusive and equitable work environment, guided by our "Work Hard, Play Hard, Move Fast" culture, which celebrates employee innovation, determination, and dedication in a dynamic, fun, and distinctive atmosphere.

11 days ago

Health Admin Services Senior Analyst Accenture Plc

Boston, MA

The Senior Analyst researches medical policies, investigates complex claims and editing issues, and collaborates with customers and internal teams to identify solutions. This role reviews edit and audit groupings to help ensure the appropriate application of codes, criteria, modifiers, and claim dispositions in alignment with customer policies and requirements.

27 days ago

Senior Servicer Needham Bank

Needham, MA

The Senior Servicer serves as a resource to the servicing team, assists with training and process improvements, and ensures servicing activities are completed in accordance with bank policies, investor requirements, and regulatory guidelines while delivering exceptional customer service. Process complex consumer loan servicing transactions, including loan modifications, construction-to-permanent conversions, investor loan onboarding, participation loans, and swap loans.

30+ days ago

Senior Manager, Accounting and Financial Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

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Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

3 days ago

Tax Experienced Senior, Core Tax Services BDO USA PC

Boston, MA

$96,000–$125,000 / year

Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in accounting, Finance, Economics or Statistics OR Bachelor''s degree in other focus area and CPA certification required (or Authorization to Test for the CPA exam, or equivalent documentation, prior to start date in your state of employment), required. In this role, the Tax Experienced Senior, Core Tax Services will act as the main client contact for general questions and information and may be charged with supervising and reviewing the work of Core Tax Services Associates.

30+ days ago

Senior Manager - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

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2 days ago

Tax Experienced Senior, Private Client Services BDO USA PC

Boston, MA

$96,000–$125,000 / year

A Tax Experienced Senior, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

30+ days ago

Head of Transformation, Investment Services - Senior Vice President State Street Corp

Boston, MA

$225,000–$337,500 / year

The individual will have a proven track record of developing transformation strategies, leading complex portfolios, influencing senior stakeholders, and delivering measurable business outcomes across client experience, productivity, financial performance, resiliency, and risk management. Reporting jointly to the President of Investment Services and the Global Head of Transformation, this role will ensure transformation initiatives are aligned to enterprise priorities, executed with discipline, and deliver measurable value for clients, employees, shareholders, and regulators.

12 days ago

Bank Loan Servicing, Senior Associate State Street Corporation

Quincy, MA

$52,000–$94,120 / year

We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

17 days ago

North America Client Services & Client Portal, Sr. Associate - State Street Investment Management State Street Corporation

Boston, MA

$52,000–$87,880 / year

Associate will play an important role in delivering a scalable, client-centric service model for North American clients, combining day-to-day client servicing with support for the Client Portal and broader digital client experience. Working closely with Sales and internal stakeholders, the role helps deliver a seamless client experience through effective coordination, problem-solving, and service support.

27 days ago

Senior Consultant, Accounting and Finance Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

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6 days ago

Senior - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

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6 days ago

Senior Manager - Transaction Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

5 days ago

Sales and Service Client Services, Senior Associate State Street Corp

Quincy, MA

$52,000–$87,880 / year

The Client Service Senior Associate will be responsible for building and maintaining strong relationships with both external clients and internal service partners, and monitor and oversee the performance of business unit shared service teams and global COEs as it relates to overall service delivery. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

27 days ago

Sr. Solutions Architect, Financial Services (FSI) - US Insurance Amazon.com Inc

Boston, MA

Design and architect end-to-end cloud solutions for complex customer requirements, making technical trade-offs and evaluating architectures for scale while ensuring solutions are extensible, reusable, secure, reliable, cost-optimized, and performant. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

30+ days ago

Tax Senior, Core Tax Services BDO USA PC

Boston, MA

$84,000–$110,000 / year

Manages projects by planning the tax process and the procedures to be performed with quality; Answers preparer questions, and coordinates engagement from onset by communicating expectations and procedures with preparers; Conducts detailed reviews on all returns and appropriate review notes for preparers; raises potential tax issues; Meets internal deadlines to match the client expectations for timely delivery of service; Identifies book-to-tax differences. Identifies consulting opportunities to reduce client's tax liability; Provides efficient and effective support for client consulting projects; Gathers relevant information for controversy work, efficiently and effectively; Documents all significant tax positions, clearly, correctly, and in accordance with Firm and office policies (by creating memorandums to the files - Tax issues Memos) and ensures that proper documentation is archived to GoFileRoom.

30+ days ago

Head Of Transformation, Investment Services - Senior Vice President State Street Corporation

Boston, MA

$225,000–$337,500 / year

12 days ago

Sr. Professional Services Consultant BitSight Technologies

Boston, Massachusetts

$100,000–$117,000 / year

In this role, you'll shape how your Consultants approach client work, design engagement strategies that balance depth and scalability, and own the client outcomes that matter most—retention, expansion, and trust. Own strategic direction and outcomes for assigned complex or high-value client engagements, including scoping, resourcing decisions, and timeline accountability.

30 days ago

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Senior Customer Service Jobs in Woburn, MA

Senior Project Manager, Information Technology Lahey Hospital and Medical Center

Senior Project Manager, IT (Pmp) Beth Israel Lahey Health

Senior Customer Support Engineer Cognex Corp

Health Admin Services Senior Analyst Accenture Plc

Senior Servicer Needham Bank

Senior Manager, Accounting and Financial Advisory Services Baker Tilly Advisory Group, LP

Tax Experienced Senior, Core Tax Services BDO USA PC

Senior Manager - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Tax Experienced Senior, Private Client Services BDO USA PC

Head of Transformation, Investment Services - Senior Vice President State Street Corp

Bank Loan Servicing, Senior Associate State Street Corporation

North America Client Services & Client Portal, Sr. Associate - State Street Investment Management State Street Corporation

Senior Consultant, Accounting and Finance Advisory Services Baker Tilly Advisory Group, LP

Senior - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Senior Manager - Transaction Advisory Services Baker Tilly Advisory Group, LP

Sales and Service Client Services, Senior Associate State Street Corp

Sr. Solutions Architect, Financial Services (FSI) - US Insurance Amazon.com Inc

Tax Senior, Core Tax Services BDO USA PC

Head Of Transformation, Investment Services - Senior Vice President State Street Corporation

Sr. Professional Services Consultant BitSight Technologies

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