This class is distinguished from the Information Technology Analyst series in that the latter describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis, design and administration; system analysis, administration and design; and/or database analysis, administration and design. Leads and provides effective technical support for network systems and business applications related to Placer County, requiring advanced, specialized knowledge; is assigned sensitive, highly specialized, larger and most difficult or complex problems and systems; instructs/directs others in troubleshooting, analyzing and resolving system/application related support requests including specialties such as Help Desk, Web, and department specific applications.Â