A key responsibility in this role is back end acute operational support, such as: working on the business acute back-end coordinator, Acute back end KPI Scorecard,, executive status, cash performance metrics, Acute back end TIPS reporting, various reporting needs for Acute back end operations, Acute back end project coordination/support, and performance monitoring, analyst and notification. Responsible for Acute Back End Engagement and Performance to include the following but not limited to: Service Level Agreement (SLA) tracking and reconciliation; Performance Monitoring; Internal Corporate wide Communications (Presentations, Monthly and Quarterly Operating Reviews, etc.); Compilation of financial, KPI, SLA, operational opportunities to enhance client outcomes.