Own the metrics layer for the Revenue organization with consistent definitions and reporting leadership trusts, covering both new business (pipeline coverage and health, conversion and velocity, quota attainment, productivity, forecast accuracy) and the customer base (gross and net revenue retention, renewal rates, churn and contraction, expansion pipeline, and customer health). The role combines team leadership with chief of staff responsibilities: building and developing a high-performing operations team, keeping commitments and major initiatives on track, and preparing the CRO, sales leadership, and customer success leadership to make decisions quickly and with confidence.