Actively participates in the development, implementation, and monitoring of the District of Columbia Utilization Management Plan and Appraisal, the Quality Improvement Plan and Appraisal, the annual Quality Work Plan including Performance Improvement Projects, HEDIS efforts and submission, NCQA-related projects, and others are completed. Directs the development, implementation, and ongoing evaluation of the plan's medical management, utilization management, pharmacy management, case management, quality management, and clinical improvement programs to comply with the District of Columbia Contract.