They should be able to identify manual or repeatable workflows, support AI-enabled and automation opportunities, improve reporting and dashboards, help administer resilience tooling, and build scalable templates, evidence processes, and self-service mechanisms that reduce friction while improving quality, auditability, and regulatory confidence. Improve resilience workflows through AI, automation, dashboards, templates, and self-service tools, supporting requirements, testing, adoption, and troubleshooting with appropriate data, access, auditability, and human review controls.