Help desk support, Help desk, Desktop, Windows 10, Hardware, Support, Troubleshooting, Deployment, Customer service, Service desk, Active directory, Office 365, Ticketing system, Desktop hardware, Windows, Install, Desktop troubleshooting, Phone support, Installation, Printers, Servicenow, Technical support, Password reset, Inventory, Sccm, Hardware installation, Workstation, Win10. Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management .