Sr. Network Security Engineer UKG IncSr. Network Security EngineerAlpharetta, GA$102,300–$147,050 / yearThis includes managing security tools and tasks that will include installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures. Network Security Engineer who has experience in security-related technologies such as Next Generation Firewalls, intrusion detection, DLP, Email Security, DDOS/WAF, and Zero Trust Network Architecture technologies to join our team.
Senior Manager FPA-IT Crawford & CoSenior Manager FPA-ITPeachtree Corners, GAPerforms month-end review and analysis of financial results during the monthly accounting close process whereby comparisons are made to planned and historical results, and corrections and/or suggested accrual adjustments are communicated to the Crawford Finance department. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
Senior Data Consultant Computacenter plcSenior Data ConsultantNorcross, GAIn the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
NewSr Applied AI Developer, Agentic Systems FiservSr Applied AI Developer, Agentic SystemsAlpharetta, PennsylvaniaCollaborate cross-functionally with product managers, designers, and developers to translate business requirements into technical specifications, prototypes, and production-ready features. In this role, you’ll lead and collaborate with cross-functional teams to design, build, and deploy software that meets the evolving needs of our clients and partners.
Senior Business Analyst - Retail Data Products Brown & Brown IncSenior Business Analyst - Retail Data ProductsSandy Springs, GAThe analyst will partner closely with Data Product Leads, Data Engineering, business stakeholders, and third-party partners, playing a critical role in enabling data-driven decision-making across the enterprise. This role bridges business and technology, translating requirements into scalable data solutions while ensuring high data quality, trusted KPIs, and governed, self-service analytics.
Senior IT Support Specialist Dragados USA IncSenior IT Support SpecialistBrookhaven, GASet up workstations for new employees, including creating user accounts and granting necessary access. Guide users through problem-solving steps and provide technical support to ensure productivity.
Sr. Director, Insurance Data Analytics Jackson Healthcare LLCSr. Director, Insurance Data AnalyticsAlpharetta, GAJackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire. Build and maintain a close working partnership with Jackson Healthcare's internal data and IT teams - collaborating to define reporting logic, validate data pipelines, and ensure that risk analytics are fully integrated into the broader enterprise data environment and trusted without caveats.
Sr. Accountant of Revenue and Inventory Computacenter plcSr. Accountant of Revenue and InventoryNorcross, GAThe role requires strong technical accounting expertise, particularly in revenue recognition and contract accounting, a high degree of analytical rigor, and the ability to collaborate effectively across Finance, Operations, Sales, and other cross-functional teams. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Senior Identity & Access Management Engineer - Moveworks Moveworks IncSenior Identity & Access Management Engineer - MoveworksSandy Springs, GADevelop with secure access models in mind: Continuously develop role design improvements and access assignment patterns across AWS, Kubernetes, SaaS apps, and internal systems to reduce unnecessary privileges, minimize manual grants, and create scalable "safe baseline" access that covers routine work without daily elevation. Run and improve user access reviews (UAR): Develop, execute and design a UAR process & solution that meets compliance requirements while improving real security signal-minimizing approver burden through scoping, automation, and clear decision support.
Senior Manager, Supply Chain Mativ Holdings IncSenior Manager, Supply ChainAlpharetta, GAThe Senior Supply Chain Manager directly leads four site-level Supply Chain leaders and works closely with Operations, Sales, Procurement, Finance, and Business Unit leadership to ensure supply chain strategies are aligned to business priorities. Role: This role is a senior leader within Mativ's North American Supply Chain organization, responsible for driving end-to-end supply chain performance across a four-site manufacturing network (three U.S. sites and one Mexico site).
Senior HR Business Partner - GA, On Site Vensure Employer ServicesSenior HR Business Partner - GA, On SiteDuluth, GADevelop and maintain effective relationships with clients, appointed contacts, and on-site supervisors; provide sound guidance and value-added solutions that contribute to client's success and growth of their business which results in high customer satisfaction and retention. Other Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
Senior Software Engineer - C Programming Fiserv IncSenior Software Engineer - C ProgrammingAlpharetta, GA$110,000–$186,000 / yearFor incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Senior IT Process Engineer ViaSat IncSenior IT Process EngineerDuluth, GA$158,000–$237,000 / yearFor specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $158,000.00- $237,000.00/ annually. Operating horizontally across all Global IT teams, the Senior Process Engineer ensures that how work flows is intentional, scalable, automation‑ready, and aligned to the Global IT Target Operating Model (TOM).
Senior Principal Integration Architect MinimedSenior Principal Integration ArchitectVirtual, GA$164,000–$278,000 / yearThe role partners closely with Enterprise Architecture, Data & Analytics, Security, Product, and Business leadership to enable scalable, reliable, and governed data and integration solutions supporting digital transformation, ERP modernization, analytics, and customer-facing platforms. This role provides architectural leadership across API-led integrations, event-driven platforms, and ETL/data pipelines, with deep expertise in webMethods, Kafka, SAP Integration Suite (BTP), and enterprise ETL patterns.
Senior Cloud Applications Consultant Open Text CorpSenior Cloud Applications ConsultantAlpharetta, GA$76,790–$126,155 / yearAs the lead analyst on projects, the Senior Technical Analyst also provides overall leadership to analyst and mapping teams by setting priorities, technical direction, and ensuring consistent quality deliverables and best practices are followed. Salary Range: $$76,790 - $126,155; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
Sr Human Factors Analyst Intuitive Surgical IncSr Human Factors AnalystPeachtree Corners, GATest: • Design, execute, and report on usability evaluations at various stages of product development, from explorative co-creation of design with end users, to formal usability studies to evaluate usability and risk with prototypes of varying degrees of fidelity • Collaborate closely with internal human factors partners to define and execute validations • Analyze: • Write and revise highly accurate, clear, and concise usability engineering documents in a timely manner for multiple projects (i.e., task analysis, usability risk analysis, use specifications, test reports, and root cause analyses) • Compile, organize, and assess results of field observations and research, surveys, and usability testing into transferable data formats • Synthesize complex information into internal communications and presentations for product teams and broader organization leadership audiences • Prepare and review documentation for submission to regulatory agencies and notified bodies, including supporting the response to questions from regulatory agency reviewers for additional justification and rationale. Collaborate: • Coordinate human factors efforts across projects involving several sub-systems • Manage usability engineering activities within development projects and provide schedules and status to product managers and engineering project managers • Mentor junior human factors engineers (e.g., interns and team colleagues), and others in organization in usability engineering methods and best practices, as well as Intuitive product development processes • Support special projects within the Human Factors Group from team building, to skills development and career development.
Senior Manager IT Operations ViaSat IncSenior Manager IT OperationsDuluth, GA$179,000–$268,000 / yearFor specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $179,000.00- $268,000.00/ annually. This role leads the execution of day-to-day IT operations, ensuring systems are configured, patched, monitored, and maintained in a consistent, secure, and highly predictable manner.
Senior Lead Application Developer Primerica IncSenior Lead Application DeveloperDuluth, GA$140,000–$145,000 / yearIn 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. The position leads projects, directs and mentors developers/contractors, and provides technical leadership across architecture, implementation, testing, release, and production support.
Senior HR Business Partner - GA, On Site Vensure Employer Services IncSenior HR Business Partner - GA, On SiteDuluth, GADevelop and maintain effective relationships with clients, appointed contacts, and on-site supervisors; provide sound guidance and value-added solutions that contribute to client''s success and growth of their business which results in high customer satisfaction and retention. Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
Sr. Fullstack Platform Engineer Advanced Tech PlacementSr. Fullstack Platform EngineerAlpharetta, GAWe're seeking a Senior Full-Stack Engineer with a backend focus to join a small, high-impact team building and expanding an enterprise platform for content creation, publishing, integrations, plugins, and AI-enabled user experiences. You've navigated the full lifecycle of a production system from architectural decisions to debugging a live issue end-to-end and you're equally comfortable in the weeds of a complex codebase as you are discussing tradeoffs at the design level.
Service Delivery Center - QA Guidewire Testing Senior Ernst & Young Global LtdService Delivery Center - QA Guidewire Testing SeniorAlpharetta, GA$67,000–$136,800 / yearTechnical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Senior RACF Architect - Vice President Morgan StanleySenior RACF Architect - Vice PresidentAlpharetta, GAOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. The ideal candidate will have deep hands-on experience with IBM RACF, IBM zSecure, and the broader IBM Z security ecosystem, with the ability to design, implement, and support security solutions across complex mainframe environments.
IT Senior Associate Doeren Mayhew CPAs and AdvisorsIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
Customer Supp/Account Rep-Sr-IT PhaxisCustomer Supp/Account Rep-Sr-ITAlpharetta, GACreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
IT Senior Associate Doeren Mayhew & Co., P.CIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
Sr. Accountant Ledgent Finance & AccountingSr. AccountantAlpharetta, Georgia$90,000–$105,000The ideal candidate will partner cross-functionally to enhance processes, ensure accurate financial data, and contribute to scalable, data-driven decision-making. Hands-on experience supporting inventory and cost accounting processes in manufacturing or distribution environments, with a solid understanding of underlying valuation principles.
Senior Customer Success Manager Trimble IncSenior Customer Success ManagerAlpharetta, GA$84,600–$116,600 / yearYou will have the unique opportunity to lead Quarterly Business Reviews (QBRs) for industry giants, translating the "voice of the customer" into tangible product innovations while orchestrating complex resolutions across global Trimble teams to ensure 100% client advocacy. Senior Customer Success Manager, Enterprise CSM, SaaS Retention, Client Relationship Manager, Strategic Advisor, Gainsight, AECO, Construction Technology, Account Stewardship, QBR, Customer Advocacy, Revenue Expansion.
Strategy & Transformation, Senior Manager - Digital Transformation Armanino McKenna Certified Public Accountants & ConsultantsStrategy & Transformation, Senior Manager - Digital TransformationDuluth, GA$167,200–$227,700 / yearThis role helps executive teams define transformation priorities, design enterprise operating models, and structure large-scale initiatives that integrate process redesign, enterprise technology architecture, and AI-enabled capabilities. Senior Managers ensure transformation initiatives are strategically prioritized, architecturally sound, and governed effectively, translating executive goals into transformation programs that align people, processes, data, and technology systems.
Senior Data Systems Analyst Kemper CorpSenior Data Systems AnalystAlpharetta, GA$89,000–$148,100 / yearThe Data Systems Analyst serves as an independent quality function within the Data Engineering organization, partnering closely with business stakeholders, data engineers, data architects, product owners, compliance teams, and operational teams to validate business requirements, identify data quality risks, and ensure enterprise data solutions meet business and regulatory expectations. Position Summary: Kemper is seeking a highly analytical and detail-oriented Data Systems Analyst to provide independent validation and quality assurance across enterprise data platforms, business processes, and reporting solutions.
Senior Executive TA Coordinator The Clorox CoSenior Executive TA CoordinatorAlpharetta, GA$74,200–$135,800 / yearDemonstrate experience supporting high-volume and executive-level hiring with a track record of delivering white-glove service and holding a high bar for the candidate and stakeholders' experience. Your role at Clorox: The Senior Executive TA Coordinator is responsible for coordinating and supporting end-to-end recruitment operations while ensuring an exceptional experience for candidates and hiring managers.
NewSenior Cyber Network Engineer FiservSenior Cyber Network EngineerAlpharetta, Georgia8+ years hands-on experience with next-generation firewall platforms (Palo Alto, Check Point, Fortinet, Cisco), IDS/IPS technologies (Snort, Suricata, vendor platforms),Network protocols (TCP/IP, DNS, BGP, routing, switching), Network packet analysis (Wireshark, tcpdump), VPN technologies (IPSec, SSL VPN), DNS security, Network segmentation and micro segmentation. You will partner closely with executive leadership, engineering teams, and architecture groups to ensure the organization maintains a resilient, scalable, and modern network security posture across hybrid infrastructure including on-premise data centers, multi-cloud platforms, and modern application environments.
Senior Maintenance Technician - Cortland North Brookhaven CortlandSenior Maintenance Technician - Cortland North BrookhavenBrookhaven, GeorgiaWhen you apply to a job on this site, the personal data contained in your application will be collected by Cortland (“Controller”), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing careers@cortland.com because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.
Senior Investments Manager - Data Center Portfolio QTS Realty Trust, Inc.Senior Investments Manager - Data Center PortfolioDuluth, GAKnowledge Skills and Abilities You Will Need: Ideal candidates will have a proven history of being extremely self-motivated, highly organized and open communicators who are eager to work in a fast-paced client focused entrepreneurial environment with limited formal structure. Who You Are: The Senior Investments Manager will be responsible for managing and owning the diligence process for new investment opportunities at QTS: Manage processes internally for investments group to ensure timely and accurate response.
Senior Underwriter - Excess Casualty The HartfordSenior Underwriter - Excess CasualtyAlpharetta, GeorgiaThe Hartford's Umbrella and Excess team provide a valuable risk management tool that can help midsize and large businesses survive a significant liability claim that exceeds the limits of primary coverage. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
Senior Finance AI & Automation Developer EnerSysSenior Finance AI & Automation DeveloperGARemote$95,300–$119,100 / yearThis role sits at the intersection of Finance, Technology, and Process Improvement and focuses on eliminating manual work, accelerating reporting cycles, and enabling scalable, intelligent workflows across the Finance organization. The role will partner with finance teams to map current processes, identify automation opportunities, and redesign workflows to reduce manual effort and cycle time.
Sr. Maintenance Technician Avantor IncSr. Maintenance TechnicianSuwanee, GA3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success.
Senior Observability Architect Fiserv IncSenior Observability ArchitectAlpharetta, GA$128,000–$216,000 / yearAs a Senior Observability Architect, you will lead the design, implementation and continuous improvement of enterprise observability platforms utilizing Splunk, Dynatrace, Cribl, OpenTelemetry and automation solutions. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
NewSenior Quality Assurance and Test Automation Engineer FiservSenior Quality Assurance and Test Automation EngineerAlpharetta, New Jersey4+ years of experience integrating automated tests into continuous integration and continuous deployment pipelines using GitHub, GitLab, Jenkins, or similar tools, and managing defects and execution results in Jira, qTest, Zephyr, or TestRail. 5+ years of experience testing APIs, Representational State Transfer (REST) and JavaScript Object Notation (JSON) web services, and Transmission Control Protocol/Hypertext Transfer Protocol (TCP/HTTP) applications.
NewSr. Product Manager Ingram Micro.Sr. Product ManagerSpain, GA$2,022–$2,023Product Manager will partner closely with Engineering, UX, Operations, Customer Success, Sales, and regional business teams to build scalable platform capabilities that simplify subscription lifecycle management, automate exception handling, and modernize the overall order management experience. This role will focus on delivering seamless post-sales experiences for software, licenses, warranties, subscriptions, and recurring services, while driving automation, reducing operational complexity, and improving customer and associate experiences.
NewSenior IT Service Desk Analyst Pivotal SolutionsSenior IT Service Desk AnalystAlpharetta, Georgia5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or desktop support services. Remotely troubleshoots end user inquires including but not limited to hardware, software and telecommunication issues.
Senior Information Security Engineer - Ot/Iot & Operational Technology (Ot) Security QTS Realty Trust, Inc.Senior Information Security Engineer - Ot/Iot & Operational Technology (Ot) SecuritySuwanee, GAWhile not a people management role, this position serves as a technical leader and subject matter expert, partnering closely with Security Architecture, Facility Operations, Engineering, and Technology teams to advance QTS's security posture across operational environments. The Senior Information Security Engineer - OT/IoT Security is responsible for leading the design, implementation, and ongoing management of cybersecurity controls across QTS operational technology (OT), industrial control systems (ICS), and IoT environments.
D365 FSC Finance, Senior Consultant Armanino McKenna LLPD365 FSC Finance, Senior ConsultantDuluth, GA$102,500–$139,700 / yearArmanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Lead finance-focused D365 client projects, including requirements gathering, solution design, configuration, testing, training, and go-live support.
Senior Project Manager Parsons CorpSenior Project ManagerSandy Springs, GA$134,100–$241,400 / yearMobilizes company resources, through liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency.
Rillet Senior Consultant Armanino McKenna LLPRillet Senior ConsultantDuluth, GA$102,500–$139,700 / yearArmanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. The Senior Consultant - Rillet will play a key role in delivering Rillet implementations to high-growth and mid-market clients while helping scale Armanino's Rillet service offering.
NewSenior IT Manager VIZIA DiagnosticsSenior IT ManagerAlpharetta, GAReporting directly to the Chief Operating Officer (COO), the Senior Manager, IT will lead a small team of IT professionals and manage third party IT service providers to deliver support for internal users as well as external clients that use Vizia's LIS data transfer technologies. They have demonstrated an ability to balance team leadership with operational excellence and technical expertise and are motivated to build strong relationships across the organization and with external clients and stakeholders.
Senior Director, Customer and Corporate Systems Fluence Energy IncSenior Director, Customer and Corporate SystemsAlpharetta, GAThe Director owns outcomes across Revenue, Financial Close, Workforce Lifecycle, and Customer Operations and serves as the single executive owner for the end to end digital enablement of these value streams. This role reports to the VP, Enterprise Applications and provides enterprise level leadership and accountability for Fluence's Customer and Corporate application ecosystem.
IT Audit Senior Axis Capital Holdings LTDIT Audit SeniorAlpharetta, GA$84,200–$146,600 / yearThis role identifies and assesses key risks across Information Technology, including cybersecurity, vendor management, governance, technology operations, regulatory compliance, and emerging risks related to Artificial Intelligence (AI), and evaluates the design and operating effectiveness of controls over these areas. Demonstrate proficiency in regulatory requirements and industry frameworks (e.g., NYDFS Cybersecurity Regulation, DORA, CSA & NIST frameworks) relevant to IT risk, cybersecurity, and data governance.
Senior GIS Data Analyst - Public Safety Gwinnett County GovernmentSenior GIS Data Analyst - Public SafetyLawrenceville, GA$85,311–$99,174 / yearIn your response, please address: (a) which ESRI platforms you have worked with (e.g., ArcGIS Pro, ArcGIS Online, ArcGIS Portal, ArcGIS Enterprise), (b) your experience maintaining or publishing geospatial datasets, layers, or web maps, (c) any GIS workflows or data quality assurance processes you have developed or documented, and (d) whether you have experience supporting GIS in a 911 dispatch, emergency management, or public safety mapping context. The Senior GIS Data Analyst will lead GIS systems, analytics, and critical public safety applications by maintaining accurate geospatial data, integrating multi-source information, supporting operational technology, and delivering decision-support tools while ensuring system reliability, data quality, and ongoing platform improvement.
Director of IT C. A. Murren & Sons Company IncDirector of ITGATitle: Director of Information TechnologyReporting to: Director of People OperationsDirect Reports:Currently manage outsourced vendors; possible future direct reportsSummary:The Director of IT will oversee the technical operations of the construction business,ensuring all systems and applications support our field and office goals. Murren is a full-service, well-established industrial, civil, and power industry contractor performing work throughout the Southeastern and Mid-Atlantic United States, with offices in Georgia, Florida, South Carolina, and Virginia.
Temp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) Veterans Sourcing GroupTemp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD)Johns Creek, GACreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.