Experience with SAP platforms, including SAP ECC, S/4HANA, CFIN, SCM, MII, SLT, SAP PO/PI, Fiori/Fiori Launchpad, SAP Data Services (BODS), BusinessObjects (BOBJ), SAP BTP, Fiori Cloud, Cloud Connector, Ariba Integration, SAP Cloud ALM, and SAP Solution Manager. Experience administering an SAP Change Advisory Board (CAB) process and coordinating SAP changes across teams and stakeholders, with a strong understanding of ITIL-aligned incidents, problems, and change management, including risk/impact assessment, approvals, scheduling, implementation, validation, and closure, using ServiceNow or similar ITSM platforms.