NewSenior Controls Engineer JobotSenior Controls EngineerRittman, OH$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Senior Project Architect Integrity Technical ServicesSenior Project ArchitectCleveland, OH$75,000–$120,000 / yearFull time10 to 20 years of experience working on a variety of projects preferably doing commercial, educational, restaurant, hospitality types of facilities at the Project Management level. Provide design guidance to clients on projects to bring their ideas to life.
Senior Mechanical Engineer Integrity Technical ServicesSenior Mechanical EngineerCleveland, OH$100,000–$120,000 / yearFull timeA consulting firm specializing in resolving issues for facilities is seeking to hire a Senior Mechanical Engineer to work on HVAC & plumbing projects for commercial and institutional buildings. Seeking candidates that have 5 - 8 years of experience working on HVAC & plumbing projects in an engineering consulting, mechanical or automation contractor environment.
Senior Energy Engineer Integrity Technical ServicesSenior Energy EngineerCleveland, OH$100,000–$120,000 / yearFull timeThis role requires deep technical expertise in facility solutions including HVAC, central plants, co-generation, building automation, lighting, building envelope, and renewable energy systems specifically for commercial, government, and institutional infrastructure. Minimum of 5 years of dedicated energy engineering experience, including deep expertise in sustainable practices across sectors like healthcare, higher education, government, K-12, and industrial facilities.
NewSenior Accountant CFSSenior AccountantWadsworth, OH$90,000–$100,000 / yearThe Senior Accountant will play a key role in supporting core accounting operations, ensuring the accuracy and integrity of financial data, and assisting with critical reporting functions. Senior Accountant Senior Accountant Senior Accountant Senior Accountant Senior Accountant Senior Accountant Senior Accountant Senior Accountant Senior Accountant
NewSr. Pricing Analyst CFSSr. Pricing AnalystLakewood, OH$88,000–$116,000 / yearAnalyze the financial impact of pricing and rate decisions and present insights into firm leadership. Develop and manage pricing strategies for hourly professional services, including lawyers and consultants.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerNorth Olmsted, OH$16.25–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewSenior Manager, Data Science & Financial Crimes Macpower Digital Assets Edge Private LimitedSenior Manager, Data Science & Financial CrimesBrooklyn, OHRemote$110,000–$180,000 / yearCommunication: Superior written and verbal communication skills; delivers high quality written messages; coaches others; Can effectively translate and simplify complex technical concepts and language; Keeps team apprised of relevant LOB and bank-wide topics; Knows when to ensure transparency; Confident and comfortable presenting to all levels of the organization including at most senior levels; Recognized for executive presence, knows how and when to elevate the message. Partnering/Influencing: Considered a strategic advisor to senior and executive level business partners; Able to effectively collaborate and partner at all levels of the organization; Sought after as credible thought leader; Leverages executive presence / credibility to guide, advise, challenge, and influence at all levels of the organization; Drives organizational impact; develops this skill in others.
PHP, Python, React Sr. Developer Thorndale PartnersPHP, Python, React Sr. DeveloperStrongsville, OHRemoteCollaborates closely with stakeholders to understand the product vision, shapes engineering culture, and heavily leverages modern AI-assisted development tools to drive rapid product delivery. Compensation: Competitive Base Salary + Benefits + Work life balance, strong stable culture, self-funded/profitable business model with zero burn-rate stress, and Excellent benefits.
Senior Mechanical Engineer The Brewer-Garrett CompanySenior Mechanical EngineerMiddleburg Heights, OHFull timeThe Brewer-Garrett Company is a facility solutions company dedicated to making buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems, maintenance, and repair. You'll apply deep technical expertise to develop solutions, mentor junior engineers, and collaborate across teams to deliver high-quality designs on schedule and within budget.
Senior Electrical Engineer The Brewer-Garrett CompanySenior Electrical EngineerMiddleburg Heights, OHFull timeThe Brewer-Garrett Company is a facility solutions company dedicated to making buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems, maintenance, and repair. This role is ideal for an experienced engineer with a strong background in MEP building systems who enjoys collaborating with multidisciplinary teams to deliver high-impact facility solutions.
Senior Energy Engineer The Brewer-Garrett CompanySenior Energy EngineerMiddleburg Heights, OHFull timeThis role combines technical depth with project leadership – ideal for someone passionate about designing smarter, more sustainable systems across HVAC, building automation, lighting, and renewable technologies. The Brewer-Garrett Company is a facility solutions company dedicated to making buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems, maintenance, and repair.
Sr. Project Manager - (Banking Applications) Nesco Resource, LLCSr. Project Manager - (Banking Applications)Brooklyn, OH$70 / hourEstimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources. " Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.
Senior Manager, Accounts Receivable Dumpsters.comSenior Manager, Accounts ReceivableWestlake, OHThe Senior Manager plays a critical role in partnering with the Sales team and the Company's most important customers, strengthening the financial health of the business, improving collections performance, and working cross-functionally to support scalable growth, customer satisfaction, and operational excellence. The Senior Manager, Accounts Receivable provides strategic leadership and operational oversight of the accounts receivable function to ensure timely billing, collections, and revenue realization.
NewSenior Analytics Manager Market Research Macpower Digital Assets Edge Private LimitedSenior Analytics Manager Market ResearchBrooklyn, OH$80,000–$150,000 / yearRole Summary: The Senior Analytics Manager leads enterprise-wide quantitative and qualitative research to drive strategic decision-making and enhance client and employee experiences. Technical Skills & Data Expertise: Utilize Python (preferred), R, SPSS, SAS, or SQL to extract, manipulate, and analyze large, complex datasets.
Sr. SDLC Project Manager # 26-14764 US Tech Solutions, Inc.Sr. SDLC Project Manager # 26-14764Brooklyn, OH$70 / hourEstimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources. Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.
NewSenior On-Site Service Specialist / Mail Processing Specialist Macpower Digital Assets Edge Private LimitedSenior On-Site Service Specialist / Mail Processing SpecialistParma, OH$17.55 / hourKey Responsibilities: Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist.
Senior Sales Associate The Salvation ArmySenior Sales AssociateBrooklyn, Ohio$11.50–$11.70Job details: The Senior Sales Associate will assist management in creating and sustaining a pleasant work environment and excellent customer relationships. Receive applications and participate in interviewing applicants when needed.
Senior Project Manager IconmaSenior Project ManagerBrooklyn, OH$65–$70 / hourEstimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources. Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.
Senior Materials and Inventory Planner PPS-HPSSenior Materials and Inventory PlannerCleveland, OHMaterial Planner, Inventory Planner, Supply Chain Planner, Production Planner, Demand Planning, Inventory Management, Production Scheduling, MRP, ERP, Epicor, CPIM, Forecasting, Inventory Control, Manufacturing, Supply Chain, Materials Management, Capacity Planning, Procurement, Purchasing, Operations Planning, S&OP, Inventory Analysis, Supply Chain Analytics, Excel, KPI Reporting, Continuous Improvement. This role will drive inventory optimization, improve service levels, maintain ERP/MRP data integrity, and coordinate closely with Operations, Purchasing, Sales, Engineering, and Finance to ensure materials are available to support production and customer demand.
Senior QA Lead IconmaSenior QA LeadBrooklyn, OHSchedules resources, estimates QAS portion of project estimates and forecasts, manages testing needs with Shared Services, manages the PLC tollgates, calculates and manages traceability and test coverage, assist with test result triage, reports on overall application/project health and intercedes, when appropriate, with remediation efforts. Identifies gaps and confusions in the user interface and/or the workflow , etc and highlights to the project team the risks associated with technical debt, schedule slippage or other areas of concern.
Senior Project Architect ITSSenior Project ArchitectCleveland, OH$75,000–$120,000 / yearREQUIREMENTS 10 to 20 years of experience working on a variety of projects preferably doing commercial, educational, restaurant, hospitality types of facilities at the Project Management level. Provide design guidance to clients on projects to bring their ideas to life.
Sr. Field Calibration Technician – Cleveland VBBSr. Field Calibration Technician – ClevelandMiddleburg Heights, OH$65,000–$80,000 / yearCalibration Technician • Field Service Technician • EMS Technician • Environmental Monitoring • Metrology • Instrumentation • Temperature Calibration • Humidity Calibration • CO Calibration • NIST • GMP • GxP • Cleanroom • Pharmaceutical • Biotech • Validation • HVAC Controls • Sensor Calibration • Regulatory Compliance. Join a growing field service team supporting critical environmental monitoring systems used in pharmaceutical, biotech, healthcare, laboratory, cleanroom, and regulated environments.
Senior Mainframe Systems Programmer ApolisSenior Mainframe Systems ProgrammerWestlake, OHRemote$12,000–$120,000 / yearExperience planning for and executing large, complex projects including major hardware architecture changes, hardware refreshes, major software version upgrades and global consolidations across multiple sites. " Lead the planning, installation, configuration, customization, and testing of IBM z/OS and all third-party mainframe software packages such as TopSecret, CA-1, CA-Disk, BMC AMI Storage, Endevor, MIM, VPS, and various associated products.
Senior Accounting Manager Razzino Associates, Inc.Senior Accounting ManagerSeville, Ohio$145,000–$155,000Overview: Our client, a growing manufacturer and retailer, is seeking a highly motivated and detail-oriented Senior Accounting Manager to join their team He/she will lead core accounting functions while partnering closely with FP&A and operational teams across multiple entities, including retail operations. The ideal candidate is a hands-on leader, with both Accounting and Finance experience, who can operate independently, build structure, and drive both accounting excellence and business insights in a fast-paced environment.
Senior Payroll Specialist - 2 Needed Area TempsSenior Payroll Specialist - 2 NeededStrongsville, OHWe are looking for Senior Payroll Specialists to lead and manage payroll operations and ensure accurate, timely, and compliant payroll processing while supporting strategic initiatives and system optimization. Lead full-cycle payroll processing for multi-state employees using UKG and Bullhorn platforms.
Senior Applications Developer Foundation SoftwareSenior Applications DeveloperStrongsville, OHFull timeWe are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. Strong interpersonal skills and the ability to communicate effectively with internal cross functional teams, leadership, and external clients.
Senior Project Manager ICONMA, LLCSenior Project ManagerBrooklyn, OH$65–$70 / hourEstimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources. Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.
Senior People Manager Orbia Advance CorporationSenior People ManagerAvon Lake, OH$130,000–$160,000 / yearThe role plays a pivotal leadership role in driving and sustaining change-leading complex initiatives such as restructurings, workforce transitions, and business integrations-using data, insight, and sound judgment to guide leaders through change and measure organizational impact. The role holds accountability for key operational areas including payroll, manpower and HR budgets, benefits administration and open enrollment, HRIS data integrity, KPI reporting, and effective collaboration with regional, global, and corporate People leadership teams.
Senior Surgical Coordinator Midwest Vision PartnersSenior Surgical CoordinatorAvon, OHFull timeHeadquartered in Chicago, MVP proudly supports 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees, all focused on providing top-notch, customized results for each patient. Midwest Vision Partners (MVP) is focused on improving and preserving it for as many patients as possible by cultivating a network of world-class ophthalmologists and optometrists who provide exceptional, patient-centered care.
NewSr. Excavation Foreman Davron LLCSr. Excavation ForemanOberlin, OHExcavation Foreman opportunity is based in Oberlin, OH, with travel to regional project sites, and offers the chance to lead specialized excavation, landfill, environmental, grading, and site development projects while playing a key role in the company's continued growth. EXCAVATION FOREMAN | EXCAVATION FOREMAN | LEAD OPERATOR | FIELD MANAGER | CONSTRUCTION MANAGER | CDL | TRIMBLE | GPS MACHINE CONTROL | HEAVY EQUIPMENT | SITE DEVELOPMENT | GRADING | LANDFILL .
NewSr. Engineer (Plastic Extrusion) GpacSr. Engineer (Plastic Extrusion)Rittman, OH85000–130000This role is ideal for an engineer with solid plastic extrusion experience who enjoys being close to the manufacturing floor, designing and improving tooling, supporting production teams, and helping scale operations thoughtfully. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Senior Director, Finance - MFS Segment Nordson CorpSenior Director, Finance - MFS SegmentWestlake, OHReporting to the CFO and serving as an integral member of the senior management team, the Senior Director of Finance will be responsible for the development of Medical Fluid Solutions (MFS) Segment's financial management strategy and contribute to the development of the organization's strategic goals. Advise the segment and division leaders and other key members of senior management on financial planning budgeting, cash flow, investment priorities, and policy matters.
Sr. Marketing Manager - Websites and Lead Generation - Americas Henkel AG & Co KGaASr. Marketing Manager - Websites and Lead Generation - AmericasWestlake, OH$110,000–$130,000 / yearThis role serves as the primary liaison between regional marketing teams and global digital organizations, ensuring local business requirements are represented while supporting the successful implementation of global digital strategies, platforms, and capabilities. They will partner closely with brand, regional, and technical teams to optimize customer experiences, improve lead generation performance, and ensure website governance, compliance, and digital best practices are consistently executed across the region.
Senior AI & Digital Innovation Marketing Manager Henkel AG & Co KGaASenior AI & Digital Innovation Marketing ManagerWestlake, OH$110,000–$130,000 / yearWorking within the Marketing & Strategy team in the Americas, this role serves as the primary liaison between global AI and digital leadership and local business stakeholders, ensuring enterprise initiatives are effectively translated into solutions that drive business growth, operational efficiency, customer experience improvements, and organizational capability building. The successful candidate will be a strategic thinker, change leader, and hands-on practitioner who can identify opportunities, build business cases, manage pilot initiatives, evaluate technologies and partners, facilitate training and adoption programs, and secure stakeholder alignment across all levels of the organization.
Consolidated Financial Statement Senior Analyst Barilla Holding SrlConsolidated Financial Statement Senior AnalystParma, OHUniversity degree in Economics or similar; 4+ years experience in IFRS accounting; Good knowledge of English (the knowledge of another language would be preferred); Deep knowledge of Office applications (especially Excel, Power Point and Power BI); Knowledge of Tagetik and SAP would be a plus; Analytical approach, data accuracy and good level of autonomy in the assigned tasks to achieve the goals; Excellent communication skills at all levels to interact effectively with internal and external stakeholders; empathic and active listening in conducting the relationships with all stakeholders and proactivity in problem solving; Team player with the ability to build solid relationships; Ability to learn fast in a dynamic environment combined with data accuracy. Operates in a complex Transfer Pricing environment with end-to-end ownership of the reconciliation between Business/Managerial and Statutory data for non-Shared Service Center entities, in co-responsibility with the Managerial Department.
Senior Manager, Digital Media & Ecommerce Henkel AG & Co KGaASenior Manager, Digital Media & EcommerceWestlake, OH$110,000–$130,000 / yearThe Senior Manager, Digital Media & Ecommerce will be a key member of our Consumer Engagement team, responsible for integrating consumer and shopper insights into actionable insights, guiding the development of full funnel marketing tactics in partnership with other stakeholders and development of our ecommerce business. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Sr. Market Development Manager, Building Industry Henkel AG & Co KGaASr. Market Development Manager, Building IndustryWestlake, OH$110,000–$130,000 / yearHenkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. The position leads the process of researching market trends, assessing opportunity attractiveness, coordinating pilot initiatives, and transitioning validated growth opportunities to commercial and business teams for execution.
Senior Manager, Corporate FP&A Nordson CorpSenior Manager, Corporate FP&AWestlake, OHLeads, coaches, and develops a high-performing FP&A team of two to three direct reports through coaching, mentoring, and structured development plans, drives team productivity and analytical capabilities. In addition, the Senior Manager will lead the evolution of FP&A capabilities by advancing analytics, improving processes and systems, and fostering a high-performing, data-driven finance organization.
Senior Director - Capture Fed Health GD Information TechnologySenior Director - Capture Fed HealthFairview Park, OhioLead the effective execution of qualified capture pursuits using the GDIT enterprise business development process and gate controls, tracking capture performance against budgets and schedule, and communicating ongoing capture status to Division and Business Area leadership. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Senior Proposal Solutions and Writer GD Information TechnologySenior Proposal Solutions and WriterFairview Park, OhioThe Senior Proposal Solutions and Writer is a senior proposal writer responsible for shaping winning strategies, improving proposal quality at scale, strengthening proposal operations, and writing compelling, compliant proposals in response to complex, high-value federal pursuits. The Senior Proposal Solutions and Writer partners closely with Capture, Solution Architecture, Pricing, and Proposal Leadership to translate customer priorities into clear, compliant, and compelling proposals across the entire GDIT enterprise.
NewPart Time Senior Executive Operations Assistant Momentive TechnologiesPart Time Senior Executive Operations AssistantStrongsville, OhioMomentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. Recognized for the purity, performance, consistency and stability of its products, Momentive Technologies has been delivering innovative solutions for over 130 years and continues to impact emerging trends like electrification, digitalization, renewable energy and artificial intelligence.
Senior Manager, Corporate Fp&A Nordson CorporationSenior Manager, Corporate Fp&AWestlake, OHLeads, coaches, and develops a high-performing FP&A team of two to three direct reports through coaching, mentoring, and structured development plans, drives team productivity and analytical capabilities. In addition, the Senior Manager will lead the evolution of FP&A capabilities by advancing analytics, improving processes and systems, and fostering a high-performing, data-driven finance organization.
Senior Marketing Consultant - Cleveland, OH or Buffalo, NY KeyCorpSenior Marketing Consultant - Cleveland, OH or Buffalo, NYOH$71,000–$125,000 / yearThe Sr Marketing Consultant will coordinate all activities required to deliver omni-channel direct marketing campaigns, with channels including direct mail, email, online banking messaging and phone leads. Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Data & BI Senior Associate KeyCorpData & BI Senior AssociateBrooklyn, OH$80,000–$150,000 / yearCritical Thinking / Problem Solving: Is a critical thinker; Sees the "bigger picture"; Advises leaders to make informed decisions based on keen critical thinking and problem-solving ability; Sought out for perspective and guidance with tackling challenges; Can make decisions; Considers longer-term business strategy in recommending solutions. Partnering / Influencing: Demonstrated ability to engage and partner at mid- to senior leadership levels; Established reputation as an effective and collaborative partner; Coaches and develops relationship building skills in others; Demonstrates managerial courage and willing to dissent from others; Influences others through persuasion and organizational / professional savvy.
Proprietary Food Program Sr Manager BP PlcProprietary Food Program Sr ManagerWestlake, OHLead collaboration with Technology, Finance, HR, Learning and Development, Work Force Planning and Supply Chain to implement systems, accounting processes, training platforms, data models, and reporting tools required to support deli operations at scale. Job Description: The Senior Manager, Proprietary Food Program is a senior-level strategic leader responsible for shaping and executing the company's end‑to‑end proprietary Deli strategy, supporting more than $80 million in annual food sales.
Executive Director - Senior Living Sunrise Senior Living LLCExecutive Director - Senior LivingParma, OHAs an Executive Director, you lead all aspects of community operations, driving financial performance, team engagement, resident well-being and regulatory compliance while ensuring an exceptional resident and family experience. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
Technology Engineer Sr The PNC Financial Services Group IncTechnology Engineer SrStrongsville, OHBachelor's degree in Electronics Engineering, Computer Science, Computer Engineering, Software Engineering, or Computer Applications, plus 5 years of software development experience in a distributed, microservices environment using Java/J2EE technologies and myBatis and Oracle database technologies is required. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Solution Architect Sr - Strategy, Innovation and Delivery The PNC Financial Services Group IncSolution Architect Sr - Strategy, Innovation and DeliveryStrongsville, OH$112,000–$228,800 / yearIt interacts with senior business and technology leaders, SMEs, and business architecture partners to bridge current state business needs with future state objectives, culminating in technology and data strategies and solution architectures that enable business outcomes and drive transformation. This role will assess and drive integration and data strategies to gain operational efficiencies, optimize product offerings, and deliver a compelling client value proposition-ensuring the bank's portfolio of business capabilities, data assets, and enabling platforms are leveraged to their full potential.
Senior Software Engineer - Java, Jenkins, Spring Boot The PNC Financial Services Group IncSenior Software Engineer - Java, Jenkins, Spring BootStrongsville, OH$5,500–$17,225 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.