Experience in user research or equivalent roles e.g., user experience design or product design Knowledge, Skills, Abilities, Behaviors: Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients required Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect required Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA required Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA required Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement required Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results required Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors required Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results required Preferred Experience: Experience conducting research in healthcare, health technology, clinical environments, or other complex and/or regulated industries. If you're passionate about using technology to improve human life, this is where your work truly matters What you will accomplish in this role We're looking for a User Researcher to help us understand the people at the center of healthcare-their needs, experiences, workflows, and challenges-and turn that understanding into better products and experiences.