Sr. Principal Design Engineer Continental ResourcesSr. Principal Design EngineerExeter, NHFull timeTesting will include subjecting product model with either actual or prototype breadboard to environmental conditions to establish operational stability, reliability and conformity to design. • Responsible for generating preliminary documentation for fabrication of prototype models which may include fabricating, testing, troubleshooting and repairing analog and digital/analog circuits.
Senior FS 50 50 Angular TS NodeJS Playwright Kforce Inc.Senior FS 50 50 Angular TS NodeJS PlaywrightMerrimack, NH$68–$78Knowledge of web landscape, architectures (micro-frontend, BFF, Module Federation), trends and emerging technologies used in creating performant and resilient websites. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewRN / LPN – Overnight, Per Diem, Senior Living RiverWoods ExeterRN / LPN – Overnight, Per Diem, Senior LivingExeter, NHEstablishes positive working relationships with team members, residents and family members in order to facilitate open, direct communication. Make a difference while making a living in an award-winning independent retirement community where your work helps change lives for the better every day.
NewRN / LPN – Part-Time Evenings, Senior Living RiverWoods ExeterRN / LPN – Part-Time Evenings, Senior LivingExeter, NHEstablishes positive working relationships with team members, residents and family members in order to facilitate open, direct communication. Make a difference while making a living in an award-winning independent retirement community where your work helps change lives for the better every day.
NewRegistered Nurse Senior Mental Health Frisbie Memorial HospitalRegistered Nurse Senior Mental HealthRochester, NHHCA Healthcare’s New Hampshire hospitals also include Catholic Medical Center in Manchester, Portsmouth Regional Hospital , Parkland Medical Center in Derry, and freestanding emergency rooms in Seabrook, Dover, and Plaistow. As part of HCA Healthcare—one of the nation’s leading healthcare systems—you’ll be connected to a strong network of four hospitals, three freestanding emergency rooms, and over 70 care sites across New Hampshire.
Sr. Mechanical Engineer Gentex CorporationSr. Mechanical EngineerManchester, NHLocated in the heart of New England, Manchester is also conveniently located within an hour’s drive of Boston, an hour from the Atlantic Ocean and less than two hours from New Hampshire’s scenic White Mountains, Lake Winnipesaukee and the many other well-known vacation destinations in Maine, Vermont and Massachusetts. • Design and development of Electro-Acoustics products; boom assemblies, Electret Mics, mic capsules, hearing protection, intercom systems, and helmet mounted products for civilian and military applications.
Senior Staff Engineer, R&D Tooling - Plastics - Nashua, NH Michael Page USASenior Staff Engineer, R&D Tooling - Plastics - Nashua, NHNashua, NH$120,000–$135,000 / yearFull timeThe culture values collaboration, continuous improvement and practical problem‑solving, offering engineers the opportunity to work closely with manufacturing, suppliers and R&D teams in a hands‑on, technically challenging setting. Reporting directly into the Engineering Manager, you will be responsible for the following: Lead the technical development and ongoing improvement of R&D tooling across multiple manufacturing processes.
Sr. EHS Manager Michael Page USASr. EHS ManagerStratham, NH$138,000–$175,000 / yearFull timeThis senior leadership role oversees all environmental, health, and safety programmes, ensuring full regulatory compliance and continuous improvement across the site. You will drive safety strategy, lead audits and training initiatives, and act as a key advisor to leadership on all EHS matters.
Senior Plastics Engineer - Nashua, NH Michael Page USASenior Plastics Engineer - Nashua, NHNashua, NH$105,000–$125,000 / yearFull timeReporting directly into the Engineering Manager, you will be responsible for: Installing, improving, and evaluating new and existing equipment and processes. As the Senior Plastics Engineer, you will work to improve and develop new manufacturing equipment and processes on the production floor.
NewSenior IT Validation Engineer LonzaSenior IT Validation EngineerPortsmouth, NHThe Computer Systems Validation (CSV) Specialist III leads teams in assessing new and changing computer systems to ensure compliance with company policies and industry guidance. This role acts as the QA CSV representative for small and large-scale projects while providing technical guidance and mentorship to junior team members.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerSalem, NH$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Civil Engineer Davron LLCSenior Civil EngineerPortsmouth, NHWith a strong emphasis on work-life balance, a supportive team culture, and unique perks like company-sponsored lunches and social gatherings, this company offers more than just a job — it's a place where professionals thrive and stay for the long haul. SENIOR CIVIL ENGINEER | CIVIL ENGINEER | PE | AUTOCAD | HYDROCAD | CARLSON | LAND DEVELOPMENT | STORMWATER DESIGN | NHDES PERMITTING | GRADING AND DRAINAGE | MENTORSHIP | CONSTRUCTION INSPECTION.
Senior Electrical Engineer, Board Design (PCBA/Hardware) Spyglass Partners, LLCSenior Electrical Engineer, Board Design (PCBA/Hardware)Merrimack, NHSpyglass Partners LLC has over 20 years of experience as a nationwide staffing firm and is your ideal source for all your project-based temporary and direct-hire staffing needs. Spyglass Partners excels in placing contract and direct-hire resources across all aspects of IT, Accounting & Finance, Sales, and Executive roles.
Senior Staff Accountant Masiello Employment ServicesSenior Staff AccountantKeene, NHYour qualifications for the Senior Staff Accountant position are as follows: Associate degree in accounting or finance and 1+ years of accounting experience, including general ledger, accounts payable, and payroll, or equivalent combination of education and experience. To apply for this position, please email your resume to julie@masemp.com., call 603-358-1000 or apply online at www.masemp.com .
Senior Financial Analyst VenteonSenior Financial AnalystNewington, NHCollaborate with Operations, Procurement, and other departments to analyze production processes, identify cost-saving opportunities, and implement process improvements. Maintain new products - Routings while working with Product Management, R&D, and Engineering to ensure on-going accuracy and reasonableness based on available manufacturing processes.
Senior Java Full Stack Engineer (w/Angular 16+) NTT DATASenior Java Full Stack Engineer (w/Angular 16+)Merrimack, NH$65–$71 / hourAs part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. Docker, Kubernetes, Terraform, and AWS cloud deployment/application management)• Experience with unit test and test automation frameworks including jUnit, Karma, Jasmine, Cucumber, Selenium, Serenity, etc.
SENIOR SERVICES SPECIALIST I - HEALTH City of Manchester NHSENIOR SERVICES SPECIALIST I - HEALTHManchester, NH$21.34–$30.43 / hourESSENTIAL PHYSICAL ABILITIES: Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to function, monitor recreational activities and monitor a wide variety of materials; Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer, conduct assigned activities, and turn, reach and grasp repetitively; Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 50 pounds occasionally, 30 pounds frequently and 20 pounds consistently; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to function in a general office environment and in various recreational assigned work areas. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with staff, vendors, clinicians, other social service and senior agencies, other City employees, and the public.
Senior SSL Industrialization Engineer ams OSRAM AGSenior SSL Industrialization EngineerNHsvg]:rotate-180 flex items-center rounded-none py-3 text-left text-lg hover:no-underline" data-orientation="vertical" data-radix-collection-item="" data-slot="accordion-trigger" data-state="closed" id="radix-_R 34tbsnpfiv75ukpfivb " type="button">What qualification profiles is ams OSRAM primarily looking for?. svg]:rotate-180 flex items-center rounded-none py-3 text-left text-lg hover:no-underline" data-orientation="vertical" data-radix-collection-item="" data-slot="accordion-trigger" data-state="closed" id="radix-_R d4tbsnpfiv75ukpfivb " type="button">I cannot find a suitable position on the Job Board at the moment.
Compliance & Privacy Program Sr. Manager - Full Time - Onsite in Manchester NH SolutionHealthCompliance & Privacy Program Sr. Manager - Full Time - Onsite in Manchester NHManchester, New HampshireThe Compliance and Privacy Senior Manager, under the direction of the Chief Compliance Officer and Privacy Officer, provides professional services in support of compliance program objectives including compliance with Medicare hospital and professional billing and coding requirements, conducting audits, special reviews and investigations, risk analysis and monitoring, education and training and breach response and prevention. Manages the implementation of Elliot Health System entities' compliance activities, programs, policies, and procedures, to ensure system integrity and compliance with applicable federal and state laws and regulations, including but not limited to regulations associated with Medicare billing, coding and documentation requirements and protection of patient privacy, as assigned by the entity Compliance & Privacy Officer.
Senior Manager, Portfolio Strategy & Planning, Companion Animal Group Business Unit Idexx Laboratories IncSenior Manager, Portfolio Strategy & Planning, Companion Animal Group Business UnitNH$150,000–$170,000 / yearIn This Role: You will be responsible for Portfolio Productivity and Effectiveness: Partner with portfolio leadership, finance, and HR to increase productivity by driving a cohesive approach to key business activities, including strategic planning, budget development, resource allocation, communications strategy, and stakeholder management. As the Senior Manager, Portfolio Strategy & Planning, you will act as an integrator and influencer - bringing clarity, focus, and momentum across the organization - and is a primary author of the materials, briefs, and presentations that shape how the business unit communicates with the Executive Leadership Team, the CEO, the Board, and the investor community.
IT Senior Enterprise Architect - Security (Hybrid) Eversource EnergyIT Senior Enterprise Architect - Security (Hybrid)Manchester, NH$156,250–$173,610 / yearWill work across application and technology silos to provide big picture leadership and direction to the supporting application and technology teams that results in one cohesive ecosystem working together to achieve the business outcomes. This includes developing, communicating, and maintaining the strategic roadmap of a complex ecosystem that will coordinate across all silos of the individual application and technology roadmaps working together to make up the entire business solution.
Sr. Manager, Customer Supply Chain Lactalis American Group, Inc.Sr. Manager, Customer Supply ChainNHIdentify areas of Key Performance Indicator (KPI) improvement, lead influence conversations with customers to reduce costs, execute programs, i.e. On Time in Full (OTIF), Customer Pick-up (CPU) and Fines & Fees, Lead & Influence Policy, Programs, Capabilities: Act as an Internal Supply Chain customer liaison, providing operational and strategic influence to optimize service, supply chain current, and future capabilities. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk.
Senior Project Manager Presidio IncSenior Project ManagerConcord, NHPresidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. Senior Project Managers are expected to communicate effectively across all levels of the organization and project teams, while acting as trusted advisors to our clients - bringing a consultative mindset, business insight, and a customer-first approach to every engagement.
Sr Internal Auditor Freeman Decorating Services, Inc.Sr Internal AuditorBretton Woods, NHThe Senior Staff Auditor leads integrated audits across IT, financial, and operational processes and provides consultative support on strategic initiatives, control design, and process improvements. The Senior Staff Auditor leads and executes operational, financial, and compliance audits, including audit planning, risk assessment, fieldwork, data analysis, control testing, and audit reporting.
Sr Project Manager Ground Up New Construction Cbre ValuationSr Project Manager Ground Up New ConstructionManchester, NHKnowledge of all construction phases, including HVAC, mechanical and electrical as well as expertise in evaluating all relevant building codes and the ability to oversee multiple projects in various stages highly preferred. This includes development and construction of a large portfolio of facilities-related projects, ranging from site improvements, interior renovations, Mechanical, Electrical, Plumbing (MEP) infrastructure improvements, and ground-up construction.
Sr Mechanical Designer (On-site) HEPCO, Inc.Sr Mechanical Designer (On-site)Nashua, NH$59–$64 / hourUtilize CAD tools (PTC Creo or similar) to design components, systems, and sub-systems, and modify existing designs to improve production outcomes. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners.
Senior Contracts & Claims Manager eTeam Inc.Senior Contracts & Claims ManagerPortsmouth, NHManage escalation of issues and claims management with supplier; Develop the supplier relationship according to the expectations per supplier segment; Support supplier relationship management and to ensure reliable high quality supply; Support the supplier performance, compliance and accountability through supplier scorecards and performance metrics; Involved in periodic commercial audits of main contractors. Identifying opportunities for outgoing claims, development of claim strategies, supporting/preparing notifications/correspondence as well as negotiation and settlement; Analysis of incoming claims, development of defense strategies, supporting/preparing response/correspondence, claim negotiation and settlement; Collection and registration of all claim related documentation in company’s claim repository.
Sr Manufacturing Engineer Karwell TechnologiesSr Manufacturing EngineerManchester, NHThe engineer will play a key role in identifying and managing operational risks through structured risk management methodologies such as PFMEA and DFMEA, with a strong emphasis on defining and analyzing critical process inputs and outputs to support robust process controls. Exposure to high-volume bottling or filling equipment is highly desirable, though not required, and candidates with experience supporting automated or high-throughput production lines.
Sr Process Engineer Veracity Software IncSr Process EngineerSeabrook, NHThis role partners closely with Operations, Maintenance, Quality, EHS, and Supply Chain teams to optimize manufacturing processes, improve equipment reliability, lead capital improvement initiatives, and implement Lean Manufacturing and Six Sigma methodologies. The successful candidate will play a key role in supporting new product introductions, driving operational excellence, mentoring engineering teams, and developing sustainable manufacturing processes.
Senior Building Automation Controls Project Manager Stark TechSenior Building Automation Controls Project ManagerBow, NEW HAMPSHIREThis position requires leading and collaborating with diverse cross-functional internal teams and external stakeholders to develop and implement innovative solutions that align with technical specifications, operational requirements, and overarching business objectives. The incumbent ensures strict adherence to safety protocols, clear definition and management of project scope, timely schedule delivery, robust financial oversight, effective subcontractor coordination, and high levels of customer satisfaction.
Senior Supplier Quality Engineer Connexion Systems + EngineeringSenior Supplier Quality EngineerManchester, NHThis role will heavily support supplier qualification activities for NPI programs, including process validation support, and onboarding of new suppliers, while also managing sustaining supplier quality performance for production materials and services. SQE serves as a key technical and quality liaison between Company, manufacturing partner and its supplier base, with primary responsibility for ensuring suppliers are capable of consistently meeting quality, regulatory, and performance expectations.
Senior Advisor to the Director of Special Education Nashua School DistrictSenior Advisor to the Director of Special EducationNashua, NHOVERALL RESPONSIBILITIES: The Senior Advisor to the Director of Special Education provides high-level strategic leadership and advisory support to advance the Nashua School District's vision for inclusive, equitable, and effective special education services. The Senior Advisor serves as a key member of the Special Education leadership team and plays a critical role in strengthening instructional practices, ensuring compliance, and improving outcomes for students with disabilities.
Senior Sales Associate - Salvation Army Thrift Store The Salvation Army Portland ARCSenior Sales Associate - Salvation Army Thrift StorePortsmouth, New Hampshire$17.50The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. About The Salvation Army Portland ARC: For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse.
Senior Accountant Ultimate Staffing ServicesSenior AccountantManchester, New Hampshire$90,000–$105,000This position plays a key role in maintaining accurate financial records and supporting leadership with reliable financial information. This is a full‑time, on‑site role supporting core accounting operations, month‑end close, and financial reporting.
Senior Supervisor, SC Operations - 1st Shift GXO Government Services, LLCSenior Supervisor, SC Operations - 1st ShiftManchester, NHFull timeOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. As the Senior Supervisor of SC Operations, you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met.
Senior Home Lending Advisor - Bedford NH - Bedford South River & Park Branch JPMorgan Chase & CoSenior Home Lending Advisor - Bedford NH - Bedford South River & Park BranchBedford, NHRequired qualifications, capabilities, and skills: • Bachelors degree or equivalent work experience in sales and/or real estate • 3+ years of mortgage lending and proven sales experience in retail banking • Knowledge of real estate market in local area • Excellent written and oral communication skills • Knowledge of FHA, VA, FNMA, and FHLMC guidelines. Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
Sr. Project Manager - Accounting CDK Global IncSr. Project Manager - AccountingManchester, NH$92,500–$106,000 / yearBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Network Assurance Leader (Sr Manager or Director, based on exp) Firstlight Fiber IncNetwork Assurance Leader (Sr Manager or Director, based on exp)Bedford, NHThis individual brings a strong balance of operational leadership and technical depth, leading major incident response, improving service reliability, strengthening change governance, and advancing monitoring and automation capabilities that reduce risk and improve customer outcomes. The role demands a decisive leader who can align operational priorities with enterprise goals, build a culture of accountability and continuous improvement, and serve as a trusted partner to operations, engineering, customer-facing teams, and senior leadership.
VP, Sr Director, Technology - GDS Strategy & Planning Liberty Mutual Holding Company IncVP, Sr Director, Technology - GDS Strategy & PlanningPortsmouth, NHSupport GDS leadership by orchestrating strategic planning, executive communications, and cross-portfolio alignment, ensuring priorities are clearly articulated, decisions are well-informed, and outcomes are tracked and delivered. GDS spans Application Environments, Digital Workforce Enablement, Global Network Communications, and Service Management and Delivery, operating at enterprise scale in support of Liberty Mutual''s strategic objectives worldwide.
Senior Embedded Software Engineer Everllence SESenior Embedded Software EngineerNashua, NHYou will play an important role in: As a Senior Embedded Software Engineer, you will develop, extend, and maintain firmware and middleware across key platform components running on a range of processors, including ARM Cortex-R5. Each controller is built on proprietary hardware, featuring an AMD UltraScale processor running an open-source RTOS to execute control algorithms and interface with sensors, actuators, and user interfaces.
Senior NOC Technician Firstlight Fiber IncSenior NOC TechnicianNHWhen the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems.
Senior Electrical Engineer Salas O'Brien Engineers IncSenior Electrical EngineerLaconia, NH$110,000–$150,000 / yearOur specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more. Design and coordinate systems including utility interconnections, medium-voltage distribution, standby and prime power generation, UPS systems, photovoltaic power systems, lighting, fire alarm, grounding, and lightning protection.
Senior Plumbing / Fire Protection Engineer Salas O'Brien Engineers IncSenior Plumbing / Fire Protection EngineerLaconia, NH$90,000–$140,000 / yearThis role provides technical leadership, ensures code-compliant and constructible designs, and collaborates closely with multidisciplinary teams, clients, and project stakeholders. About Us: Founded in 1975, Salas O'Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world.
Senior Cybersecurity Analyst & Threat Hunter Idexx Laboratories IncSenior Cybersecurity Analyst & Threat HunterNH$120,000–$140,000 / yearAn innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. Proactively hunt for indicators of compromise (IOCs) and advanced persistent threats (APTs) across the network, endpoints, and cloud environments using threat intelligence and a hypothesis-driven methodology.
Senior Anaplan Solutions Architect Liberty Mutual Holding Company IncSenior Anaplan Solutions ArchitectPortsmouth, NHThis approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
Senior Fuel Technician Nouria Energy CorpSenior Fuel TechnicianNHIf you are a seasoned fuel systems expert, this is a chance to work with industry-leading equipment, advance your skills, and play a critical role in keeping our fueling operations safe, compliant, and reliable. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands.
Senior Utility Worker Sodexo SASenior Utility WorkerNH$17–$23 / hourWorkdays/shifts: Varying shifts, days/hours (open availability preferred). We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Senior Full Stack Engineer Liberty Mutual Holding Company IncSenior Full Stack EngineerPortsmouth, NHTech stacks include AWS serverless (Lambda''s, API Gateway), Typescript, Python, Step Functions, Java, Springboot, CI/CD, Angular DB (Mongo, RDS - mysql and postgres), Flowable, Datadog and Excel. About the job: Collaborative partner: Working with our GRS team of scrum masters, product owners and fellow engineers, you'll tackle technical challenges and ensure quality as we move from legacy technologies to next-generation applications.
NewSenior FactoryTalk Systems Engineer E Tech GroupSenior FactoryTalk Systems EngineerPortsmouth, NHWe are seeking a Senior FactoryTalk Systems Engineer to perform all aspects of process automation engineering and system integration, including initial concepts, specifications, design engineering, documentation, project implementation, testing, startup, and training of operating and maintenance personnel. We'reone of the largest engineering and system integration firms in the United States providing value for our clientsthrough IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals& Mining, Warehousing & Distribution, and CPG/Food & Beverage industries.
Practice Coordinator - Senior Health - Full Time SolutionHealthPractice Coordinator - Senior Health - Full TimeManchester, New HampshireWorking under the direct supervision of the Practice Manager and within the established policies and procedures of the Elliot Hospital, the Practice Coordinator NE will oversee the day-to-day operations of work area or unit and performs personnel performance and competency evaluations of non-clinical staff in conjunction with the Practice Manager. Abilities: Demonstrated ability to foster teamwork within the office managers and staff and set-up expectations for self and others of exceptional service excellence with internal and external customers, required.