The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Units (ATU), Specialist Team Units (STU), and Customer Success Units (CSU) to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. Manage complex programs and cross-functional execution: Lead portfolios of highly complex programs, establish governance, objectives, timelines, resources, and success criteria, drive accountability across stakeholders, and improve processes through operational excellence and continuous optimization.