The biggest impact will come from someone who can build a process from the ground up, not just operate within an existing one - someone with a strong understanding of operational readiness and has worked closely with GTM functions such as Marketing, Sales, Technical Resources, Professional Services, and Support. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.