You’ll work closely with cross-functional partners in Marketing, WOW, Public Relations, Customer Experience, and other stakeholder groups, proactively identifying cultural moments, emerging trends, and creative engagement opportunities that help Chewy show up in ways that feel fresh, native to the platform, and delightfully human. Exceptional written communication skills, with the ability to write across an emotional spectrum—ranging from warm, compassionate, and reassuring to quick, clever, and culturally sharp—while maintaining impeccable judgment in public-facing spaces.