What you will do Develop functional and non-functional system requirements from documented business requirements Work with development staff and vendors on prototype designs for medium- to large-risk projects Write detailed unit/system test scripts; facilitate User Acceptance Testing (UAT) Analyse existing business processes and data flows; produce system designs, delivery roadmaps and integration designs Capture, consolidate and communicate information from SMEs; translate requirements into precise design documents Support internal/external integrations - design, testing, troubleshooting Gather and document requirements for change requests (break/fix) after go-live Provide metrics on reporting, system performance and process control Participate in or conduct user training Minimum qualifications (all required - please address each directly in your resume) Bachelor's degree in Business, Computer Science or a related field and 5+ years in systems analysis, change-management analysis, project management, program analysis or a closely related field Demonstrated experience implementing public safety systems (e.g., Jail Management, CAD/RMS, courts, corrections, 911) AND supporting the system post-production as the primary technical resource Knowledge of planning, developing, implementing and maintaining computer information systems Skill in analysing business operations and administrative processes for automation Ability to assess feasibility/suitability of IT projects; strong working relationships; precise technical documentation Proven ability to produce business requirements, functional specifications, test plans and test scripts for varied audiences Excellent oral and written communication with clients and vendors; strong analytical and problem-solving skills; outstanding business-process fluency Team player; maintains security and confidentiality of sensitive data Preferred Experience working for or inside a government entity 5+ years on Public Safety projects Work location and conditions This is an onsite position based in the Towson, Maryland area. What to provide with your application Current resume addressing each minimum qualification Two professional references (name, role, organisation, phone) from engagements where you performed similar work Written confirmation of your availability to start in December 2026 and to work onsite in Towson Answers to the short screening questionnaire in the application form If you apply through a job board, you will receive the screening questionnaire by email.