Platform Ownership & Vendor Management: Own TCL Academy's strategy and ongoing performance as TCL Mobile's retail training and advocacy platform, including management of the third-party learning management system (LMS) or SaaS provider, service levels, platform capabilities, reporting, and continuous improvement. Program Effectiveness & ROI Analysis: Evaluate the effectiveness of field marketing investments using supported-versus-unsupported market comparisons, sell-out trends, store performance, retail execution, advocacy, and other agreed-upon business metrics.