The role requires deep SAP Retail functional experience, omnichannel business-process expertise, integration knowledge, infrastructure and networking awareness, and the skills to diagnose serious issues, then develop, test, package, and deliver fixes in complex, integrated, and highly configured environments. Analyze integration issues involving point-of-sale systems, order management, product availability, sourcing, fulfillment, customer activity, finance, logistics, warehouse operations, external platforms, interfaces, and middleware.