SKILLS, KNOWLEDGE AND ABILITIES Computer Skills Strong proficiency in basic MS Office applications Experience using HRIS systems (SAP Success Factors a plus) Experience using helpdesk ticket systems (Zendesk a plus) Language Skills English (reading, writing and verbal) Mathematical Skills Intermediate Other Skills General working knowledge of human resources, management skills, problem solving, conflict resolution, consulting skills, decision making skills, financial, analytical skills, and influence skills. PREFERRED QUALIFICATIONS Advanced Excel skills Change management experience Project management experience Bilingual English / Spanish Certificates, Licenses, Registrations or Professional Designations Recognized HR Professional Certification (SHRM) preferred PHYSICAL DEMANDS Work is generally sedentary, with no specific need for physical coordination or effort.