Show experience in a customer-facing role within the information technology industry, preferable as a Solution Engineer/Architect, Product Specialist, or Technical Project Manager Be familiar with cloud security and content delivery technology, process and concepts, security event management, compliance and site performance Demonstrate knowledge of project management concepts and techniques Have some knowledge of implementation concepts that deal with web development, IT systems or security practice Understand how the internet works, with reasonably deep knowledge about network protocols (IP, DNS and routing, HTTP, TCP or web architecture) Be prepared to travel on ~10% of the time Location State(s) US-California-Palo Alto. As a Senior Product Specialist, you will be responsible for: Driving Tencent Cloud products adoption, identifying customer needs and presenting product specific solutions in various business opportunities Guiding, training, and enabling the internal business teams and external partners on Tencent Cloud products knowledge and best practices leveraging relevant products in various customer solutions Tracking, monitoring, and leading the team efforts to resolve customer issues reported while using Tencent Cloud security and performance products.