Client Service Analyst UnitedHealth Group Inc.Client Service AnalystHunt Valley, MD$24–$43 / hourAlready one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals.
Client Account Manager Enhanced Computing SolutionsClient Account ManagerSparks, MD$65,000–$70,000 / yearWhen help is needed the Service Delivery Manager can assist with service related issues to ensure customer retention. A Proactive Approach to Ongoing Training to help you develop life-long skills.
Energy Efficiency Client Intake Specialist Elysian EnergyEnergy Efficiency Client Intake SpecialistLaurel, MDNow accepting applications for an Energy Efficiency Client Intake Specialist to serve as the first point of contact for customers seeking energy efficiency services and solutions. This role is responsible for screening applicants, recording and verifying required documentation, determining eligibility, and guiding clients through the first step of the home performance process.
Client Experience Advocate Carson GroupClient Experience AdvocateColumbia, MarylandManage front office operations, including answering and routing calls, scheduling and confirming appointments, preparing conference rooms, maintaining reception, kitchen, and common areas, opening and closing the office, and ensuring a welcoming, professional environment. Coordinate office operations by ordering supplies, distributing mail and packages, posting client check payments and deposits, maintaining office readiness, and coordinating facility maintenance and larger onsite/offsite meetings.
Guest Services Supervisor Four Seasons Hotels and ResortsGuest Services SupervisorBaltimore, MDResolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, the local area, in-house events, etc.
Senior Consultant - Grants Management (Government Sector Services Advisory) EisnerAmperSenior Consultant - Grants Management (Government Sector Services Advisory)Owings Mills, MDRemoteEisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). About our Government Sector Services Team: EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more.
RCM Client Coordinator Trident USA Health Services LLCRCM Client CoordinatorSparks, MDDriving excellent customer care through key performance indicators with calls, emails, and client meetings to educate and resolve issues. Provide complete transparency around book of business to ensure supervisor and manager are aware of issues which may prevent timely payments.
Family Offices Services Manager (Remote) FinStrat ManagementFamily Offices Services Manager (Remote)Annapolis, MDRemoteThis is a rare seat for a CFA who has managed real money, is fluent in multi-asset portfolio construction, and can simultaneously operate at the orchestration level — sitting above a roster of outside managers — and at the execution level, managing positions directly. Develop and maintain liquidity waterfall models under defined stress scenarios, incorporating LP lockups, directly held positions, real estate assumptions, and credit line availability.
Client Implementation Manager T. Rowe Price Group IncClient Implementation ManagerBaltimore, MD$79,500–$136,000 / yearThe Client Implementation Management team is responsible for facilitating and leading the onboarding process for both new and existing clients across various investment vehicles, including Institutional Separate Accounts and Sub-Advised accounts. Navigates a large and complex organization easily, forms good working relationships with business partners and leads Onboarding project calls with authority, providing excellent project management all times with concise & digestible output.
Retail Investment Services Associate T. Rowe PriceRetail Investment Services AssociateOwings Mills, MarylandAs a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes.
2027 Sales & Client Engagement Internship Program T. Rowe Price Group Inc2027 Sales & Client Engagement Internship ProgramOwings Mills, MDResponsibilities vary based on business placement but may include: U.S. Intermediaries (USI): Interns gain exposure to the wealth and retirement distribution businesses through projects focused on investment products, advisor relationships, client segments, and industry trends. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors.
Program Manager – Loan Servicing / Capital Markets Systems (Consulting) SolomonEdwardsProgram Manager – Loan Servicing / Capital Markets Systems (Consulting)Annapolis, MDRemote$80–$90 / hourThis role will lead complex system implementation efforts across loan servicing, capital markets, and investor/loan accounting functions while partnering with business, technology, and integration leaders to drive execution, manage risk, and maintain alignment across workstreams. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceBaltimore, MD$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
AVP, Member & Provider Service Delivery Sun Life Financial IncAVP, Member & Provider Service DeliveryBaltimore, MD$148,100–$237,000 / yearJob Description: The Opportunity: The AVP, Member & Provider Service Delivery is accountable for end-to-end operational performance across client configuration and setup, workflow configuration, member enrollment, outbound correspondence, provider credentialing, and provider operations for a large, complex dental benefits administrator. This role owns strategy and execution for operational readiness and ongoing performance, partnering closely with Client Implementation, Product, IT, Compliance, Claims, Network Management, and Client Engagement to deliver consistent, reliable, and auditable outcomes.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Learning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions Group, Inc.Learning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
NewSenior Service Manager- Towsontown Place WPM Real Estate ManagementSenior Service Manager- Towsontown PlaceBaltimore, MarylandDirects staff engaged in the general cleaning and upkeep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, and washing windows and inspects/monitors progress; Leads completion of outdoor grounds maintenance, including daily removal and disposal of trash; Develops plan for snow removal. Generates the Entrata maintenance work order report daily to track all open work order tickets; Schedules and assigns work orders for maintenance teams, tracking completion and labor/material costs; Schedules appointments with residents to respect their time and privacy.
Customer Service Representative Floater MD/DC Eagle Bancorp IncCustomer Service Representative Floater MD/DCChevy Chase, MD$20.05–$28.26 / hourJoining our MD/DC Floater team places you at a base branch and covering the following branches as needed: Shady Grove, Park Potomac, Twinbrook, Silver Spring, Bethesda, Chevy Chase, Gallery Place, K Street, and McPherson. We provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services.
Tax Manager SC&H Group ExternalTax ManagerHunt Valley, MarylandShe/he will lead tax engagement teams on various projects, handle all tax compliance and consulting issues for assigned clients, keep clients abreast of technical tax changes affecting their industry, identify opportunities to cross-sell, look for opportunities to expand tax services, assist with new business development, cultivate and maintain effective relationships with external contacts as well as audit counterparts on mutual audit/tax engagements and will mentor, train and assist a strong group of senior and staff associates. As one of the fastest growing firms in the nation, we have an immediate need to bring on experienced Tax professionals to serve clients at the Manager level with a fast-track path to Partner.
Quality Control (Qc) Manager Procon ConsultingQuality Control (Qc) ManagerBaltimore, MDProcon Consulting is an award—winning consulting firm providing project management construction management, and technical consulting services for complex programs nationwide. Bachelor’s degree in Engineering, Construction Management, Architecture, Business, or a related field, with 5+ years of relevant experience; 10+ years of directly related experience may be substituted for a degree.