Associate’s degree in a related Information Technology field, and at least 1 year of experience in a desktop support, helpdesk, or technical support role Or a High school diploma/GED, and at least 3 years of experience in a desktop support, helpdesk, or technical support role. Must be able and willing to perform physical tasks, such as sitting for extended periods of time at a desk and computer terminal (90%), bending, lifting, moving boxes, walking, standing, and operating a county vehicle for equipment pick-up and delivery.