These specialty assignments include, but are not limited to: Scheduler, KPI development/management, SOP management, Workforce Development, Compliance, Transit Housing, Customer Service Management, Route Adherence and Performance, Bus Stop Management, Vehicle Operations, or as assigned. Provides visibility and support for Operators and customers through one-on-one interaction in the field while identifying system problems with schedules, assigned routes, detours, on-time reliability, and potential safety hazards, etc; recommends and implements solutions.