NewResidential & Community Services Coordinator "Internal Candidates Only" Volunteers of America Mid-StatesResidential & Community Services Coordinator "Internal Candidates Only"Walton, KY$50,000–$55,000 / yearFull timePOSITION TITLE : Residential & Community Services Coordinator "Internal Candidates Only" LOCATION : Walton, KY STATUS : Full Time, Salaried, Exempt PROGRAM : Intellectual and Developmental Disabilities REPORTS TO : Program Manager BENEFITS : Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness . The Residential & Community Services Coordinator (RCSC) provides person-centered, community-based support services to individuals with intellectual and developmental disabilities (IDD) receiving services through Kentucky's Supports for Community Living (SCL) Waiver.
NewHarm Reduction Services Coordinator Caracole IncHarm Reduction Services CoordinatorCumminsville, OHDescription: POSITION TITLE: HARM REDUCTION SERVICES COORDINATOR REPORTS TO: Prevention Supervisor SUPERVISES: N/A POSITION SUMMARY: This position provides assertive, community based interventions and case management services for high risk HIV- and HIV individuals who use drugs (PWUDs) in SW Ohio, N Kentucky, and SE Indiana. Link clients to resources, testing and education; facilitate access to medical care and medications, drug and/or alcohol treatment, syringe exchange programs, and holistic care resources; provide advocacy and psychosocial interventions.
NewProject Coordinator JobotProject CoordinatorCincinnati, OH$80,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You'll work closely with experienced Project Managers, field personnel, subcontractors, vendors, and clients while gaining exposure to every phase of project execution.
NewRecruiter / Onsite Coordinator - West Chester OH VoltRecruiter / Onsite Coordinator - West Chester OHWest Chester, OH$50,000–$60,000 / yearSource, recruit, and staff candidates using job boards, databases, networking, social media, and passive sourcing strategies. In this role, you’ll connect top talent with meaningful opportunities while partnering closely with our clients to provide exceptional results and effective on-site management for our workforce.
NewBackroom Coordinator TJ MaxxBackroom CoordinatorCincinnati, OH$14.50–$15 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewCoordinator TJ MaxxCoordinatorCincinnati, OH$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewFull Time Merchandising Coordinator TJ MaxxFull Time Merchandising CoordinatorCincinnati, OH$14.50–$15 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewDepartment Coordinator Full Time HomeGoodsDepartment Coordinator Full TimeFlorence, KY$14.50–$15 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewScheduling Coordinator Capstone Logistics LLCScheduling CoordinatorCincinnati, OHWhile performing the duties of this job, the employee is required to talk and hear, to stand and walk for prolonged periods of time, and to frequently bend, stoop, and kneel. Our Scheduling Coordinator require strong analytical skills along with the ability to monitor workflow, provide focus on schedule attainment and customer service.
NewResidential & Community Services Coordinator "Internal Candidates Only" Volunteers of AmericaResidential & Community Services Coordinator "Internal Candidates Only"Walton, KYThe Residential & Community Services Coordinator (RCSC) provides person-centered, community-based support services to individuals with intellectual and developmental disabilities (IDD) receiving services through Kentucky''s Supports for Community Living (SCL) Waiver. JOB SUMMARY AND QUALIFICATIONS: The Residential & Community Services Coordinator is responsible for overseeing the daily operations of a residential home while supporting individuals with intellectual and developmental disabilities (IDD) in achieving meaningful community inclusion, personal growth, and independence.
Donation Support Services Coordinator (7pm - 7am / Nights) Network For Hope (NFH)Donation Support Services Coordinator (7pm - 7am / Nights)Cincinnati, OHFull timeAt Network for Hope (NFH), we are dedicated to maximizing donation outcomes and ensuring that all potential organ, tissue, and eye donors and their families are offered the opportunity to give the gift of life with care and compassion. Requires excellent typing and data entry skills, ability to multi-task, experience using multi-line phone systems, and intermediate medical terminology specific to critical care healthcare.
Donation Support Services Coordinator (Weekends | 12pm-12am) Network For Hope (NFH)Donation Support Services Coordinator (Weekends | 12pm-12am)Cincinnati, OHFull timeAt Network for Hope (NFH), we are dedicated to maximizing donation outcomes and ensuring that all potential organ, tissue, and eye donors and their families are offered the opportunity to give the gift of life with care and compassion. Requires excellent typing and data entry skills, ability to multi-task, experience using multi-line phone systems, and intermediate medical terminology specific to critical care healthcare.
Donation Support Services Coordinator (Night Shift) Network for HopeDonation Support Services Coordinator (Night Shift)Cincinnati, OHWhat You'll Do: At Network for Hope (NFH), we are dedicated to maximizing donation outcomes and ensuring that all potential organ, tissue, and eye donors and their families are offered the opportunity to give the gift of life with care and compassion. Requires excellent typing and data entry skills, ability to multi-task, experience using multi-line phone systems, and intermediate medical terminology specific to critical care healthcare.
NewDonation Support Services Coordinator (7am - 7pm) Network for HopeDonation Support Services Coordinator (7am - 7pm)Cincinnati, OHWhat You'll Do: At Network for Hope (NFH), we are dedicated to maximizing donation outcomes and ensuring that all potential organ, tissue, and eye donors and their families are offered the opportunity to give the gift of life with care and compassion. Requires excellent typing and data entry skills, ability to multi-task, experience using multi-line phone systems, and intermediate medical terminology specific to critical care healthcare.
NewLTSS Service Coordinator - Clinician (LSW, LCSW, LPN) Elevance Health IncLTSS Service Coordinator - Clinician (LSW, LCSW, LPN)Cincinnati, OH$30.89–$38.61 / hourAs required by applicable state law and contract, the Clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. Minimum Requirements: Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.
LTSS Service Coordinator-RN Clinician (Southwest Ohio) Elevance Health IncLTSS Service Coordinator-RN Clinician (Southwest Ohio)Cincinnati, OHMinimum Requirements: Requires a high school diploma or GED equivalent and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. The LTSS Service Coordinator-RN Clinician is responsible for overall management of member's case within the scope of licensure, develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of prioritizing person-centered thinking and optimizing member health care across the care continuum.
NewService Coordinator Koorsen Fire & SecurityService CoordinatorOHWe are looking for a Service Coordinator in the Cincinnati, OH, area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. The associate is frequently required to sit, stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
NewClient Service Coordinator - 001469 Banfield Pet HospitalClient Service Coordinator - 001469Mason, OH$15–$18.69 / hourHIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
NewClient Service Coordinator - 000672 Banfield Pet HospitalClient Service Coordinator - 000672Florence, KY$15–$18.69 / hourHIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
NewCLIENT SERVICE COORDINATOR Banfield Pet HospitalCLIENT SERVICE COORDINATORCincinnati, OH$15–$18.69 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication.
NewClient Service Coordinator - 002344 Banfield Pet HospitalClient Service Coordinator - 002344Newport, KY$15–$18.69 / hourClient Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Customer Service Coordinator Lee Hecht HarrisonCustomer Service CoordinatorCincinnati, OH$19–$20 / hourThis is a fast-paced, customer-facing role ideal for individuals who excel in communication, problem-solving, and delivering a strong customer experience without relying on scripted responses. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
NewService Coordinator - Friendship Plaza United Church HomesService Coordinator - Friendship PlazaCincinnati, OHOther Requirements: Proven experience in service management or facilitation, including organizing, problem-solving, and advocating; Must be able to read, write, understand and speak the English language; Must have strong interpersonal and communication skills; Must be able to work closely with residents, family members, legal representatives, and housing community staff; Must function independently, have a high level of flexibility and personal integrity; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook. Coordinates educational events for residents, families, and staff on available community resources (health care, home and community-based supports, benefits programs, and life skills programs) which will include information on any referral processes and eligibility requirements.
Service Coordinator - McHenry House National Church ResidencesService Coordinator - McHenry HouseCincinnati, OHIn return, National Church Residences offers an excellent total reward package that includes: Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family. Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
Service Coordinator II - Mayfield Village and Dublin House National Church ResidencesService Coordinator II - Mayfield Village and Dublin HouseMiddletown, OHMayfield Village- 60 units located in Middletown, OH and Dublin House -40 units located in Middletown, OH are senior apartment communities with a team of property management professionals that are unmatched in the area! In return, National Church Residences offers an excellent total reward package that includes: Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
Coordinator, Partnerships & Premium Service | Cincinnati Open Legends Hospitality, LLCCoordinator, Partnerships & Premium Service | Cincinnati OpenCincinnati, OHOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Founded in 1899, the Cincinnati Open is an ATP Masters 1000 and a WTA 1000 tournament that is proudly supported by cornerstone partners Western & Southern Financial Group, Credit One Bank, Procter & Gamble, Great American Insurance Company, Fifth Third and Kroger.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorCincinnati, OHOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Service Coordinator Pro Mach IncService CoordinatorSharonville, OHProactively approach customers to schedule Preferred Service Contract maintenance visits as well as promotional training and evaluation trips to ensure maximum Service Technician utilization and meet Preferred Service contractual obligations. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries.
Customer Service Coordinator Total Quality Logistics LLCCustomer Service CoordinatorCincinnati, OHAs a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex.
Customer Service Coordinator - Weekends Required Total Quality Logistics LLCCustomer Service Coordinator - Weekends RequiredCincinnati, OHAs a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex.
Service Delivery Coordinator - Sales Support Brink's, IncorporatedService Delivery Coordinator - Sales SupportSpringdale, OH$20–$22 / hourSupport the DRS LOB by monitoring email requests, building manual sales orders for shipments not processed via the EDI, and providing updates to relevant stakeholders. Daily monitoring of open sales orders, obtaining information from purchasing or workshop functions to provide update to customers as required.
Service Coordinator The WaterworksService CoordinatorMason, OHThe Service Coordinator plays a critical role in coordinating technician support, managing parts procurement and tracking, ensuring accurate job documentation, and assisting with daily operational activities. This role serves as a key liaison between technicians, management, dispatch, customer service, and customers to ensure efficient job execution, timely communication, and exceptional service delivery.
HR Coordinator / Senior HR Coordinator, Shared Services, UC Human Resources, Hybrid University of CincinnatiHR Coordinator / Senior HR Coordinator, Shared Services, UC Human Resources, HybridCincinnati, OH$43,500–$54,105 / hourHome to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." Working collaboratively with HR Practice Areas and HR Business Partners, these positions will help deliver efficient HR services, coordinate transactional processes, and support the implementation of strategic HR initiatives that enhance employee experience across the university.
Customer Service and Sales Coordinator Zotefoams plcCustomer Service and Sales CoordinatorWalton, KYZotefoams plc is a world leader in cellular material technology, with facilities in Croydon, UK; Kentucky and Oklahoma, USA; Brzeg, Poland; and Jiangsu Province, China (T-FIT). T-FIT is an engineered foam insulation solution designed for cleanroom, pharmaceutical, and high-purity environments, forming a key part of Zotefoams' innovative global portfolio.
Customer Service Coordinator - 2nd Shift Total Quality Logistics LLCCustomer Service Coordinator - 2nd ShiftCincinnati, OHIn this fast-paced entry-level role, youll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting and after-hours calls and specific needs.
Customer Service Coordinator - 1st Shift Total Quality Logistics LLCCustomer Service Coordinator - 1st ShiftCincinnati, OHAs a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting and after-hours calls and specific needs. As a Carrier Services Coordinator for TQL, youll be a critical link between our customers, transportation partners, and internal teams.
Service Coordinator Northern Kentucky UniversityService CoordinatorHighland Heights, KYIncludes posting changes affecting the GPA and the academic record, processing changes of program, auditing academic records, monitoring reports and updating/correcting records as needed. About the Role: To provide quality service to the students, faculty, administration, and general public who contact the Office of the University Registrar via telephone, email or mail, or in person.
Client Service Coordinator Hello HireClient Service CoordinatorCincinnati, OhioThis position is responsible for serving as a service resource for the firm's clients, focusing on client service excellence and continuity. Primary contact for general office duties, such as handling of mail, office vendors, ordering supplies, building management inquiries, etc.
NewService Team Coordinator (remote) (Call Center) ChenMed LLCService Team Coordinator (remote) (Call Center)Cincinnati, OHRemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, sales calls and other general inquires.
Building Services Coordinator NSG, Inc.Building Services CoordinatorBlue Ash, OH$18–$20 / hourFull timeWe are dedicated to creating clean and safe work environments and specialize in three core business segments: Commercial Janitorial Cleaning, Unarmed Security Guard Service/Patrols, and Commercial Facility Maintenance Services. The Building Services Coordinator is responsible for ensuring the smooth operation of building services, including maintenance, janitorial, and security at an office location in Blue Ash, OH.
District Registrar and Family Service Coordinator Mason City School DistrictDistrict Registrar and Family Service CoordinatorOHid='p44816_38227'>District Registrar and Family Service Coordinator JobID: 44816. District Registrar and Family Services Coordinator.pdf.
Community Outreach & Client Services Coordinator A Day After Day Home Care AgencyCommunity Outreach & Client Services CoordinatorCincinnati, OHThis role is ideal for someone who enjoys networking, building relationships, and helping our agency expand through community engagement and excellent organizational skills. Day After Day Home Care Agency is seeking a motivated and outgoing Community Outreach to support our growing operations in Cincinnati, Ohio.
Coordinator, Partnerships & Premium Service | Cincinnati Open Legends GlobalCoordinator, Partnerships & Premium Service | Cincinnati OpenCincinnati, OhioOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Founded in 1899, the Cincinnati Open is an ATP Masters 1000 and a WTA 1000 tournament that is proudly supported by cornerstone partners Western & Southern Financial Group, Credit One Bank, Procter & Gamble, Great American Insurance Company, Fifth Third and Kroger.
SERVICE AREA COORDINATOR (Special Events) (REPOST) City of CIncinnatiSERVICE AREA COORDINATOR (Special Events) (REPOST)Cincinnati, OH$73,185.21–$98,354.81 / yearThis employee has administrative responsibility for recreational programs and services provided at other locations within the Service Area (schools, parks, churches, etc.) through collaboration and outreach and may also require non-community based responsibilities. The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees to add additional value to the City of Cincinnatis workforce.
Housekeeping Coordinator, A&F East Campus Building Services Zone East University of CincinnatiHousekeeping Coordinator, A&F East Campus Building Services Zone EastCincinnati, OHHome to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.
Donation Support Services Evaluation Coordinator (12PM-12AM) Network For Hope (NFH)Donation Support Services Evaluation Coordinator (12PM-12AM)Cincinnati, OHFull timeRequires excellent typing and data entry skills, ability to multi-task, experience using multi-line phone systems, EMR and extensive medical terminology specific to healthcare. At Network for Hope (NFH) the Donation Support Services Evaluation Coordinator (DSSEC) plays a critical role in assessing and facilitating the organ, tissue, and eye donation process.
Customer Service Coordinator - Full Time - Cincinnati, OH Empire Education GroupCustomer Service Coordinator - Full Time - Cincinnati, OHCincinnati, OHResponsibilities include greeting salon guests, managing the reception area, routing calls, data entry, managing the Point of Sale, and mentoring assigned students. As a Customer Service Coordinator, you will be delivering high levels of customer service to our students, customers, and guests.
Client Services Coordinator Johnson Controls International PlcClient Services CoordinatorOH$18.22–$25.09 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizes technical resource productivity and profitability by efficiently coordinating technician schedules and needs.
Customer Service Coordinator - 3rd Shift Total Quality Logistics LLCCustomer Service Coordinator - 3rd ShiftCincinnati, OHIn this fast-paced entry-level role, youll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting and after-hours calls and specific needs.
Clinical Services Coordinator, Medical Imaging, Full Time, First Shift UC HealthClinical Services Coordinator, Medical Imaging, Full Time, First ShiftWest Chester, OHOther duties as assignedTo provide administrative medical support to clinical staff which includes; scheduling patient appointments, collection of pertinent referral forms, determination of eligibility for appointment related to physicians criteria, scheduling of diagnostic testing, telephone customer service, and other general clerical tasks. To provide administrative medical support to clinical staff which includes; scheduling patient appointments, collection of pertinent referral forms, determination of eligibility for appointment related to physicians criteria, scheduling of diagnostic testing, telephone customer service, and other general clerical tasks.