Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; Enter data into a specialized computer system; Dispatch AHA's Mobile Phlebotomists and Couriers; Track specimen collection and reporting; Trouble shoot missing, incomplete, and incorrect orders; Must have the ability to interact effectively and professionally with clients and coworkers always; Exceptional Customer Service skills, a must. AHA is the fastest growing independent laboratory in the nation, currently offering services in DE, FL, GA, IL,IN, KY, MD, MI, MO, MS, NC, OH, PA, SC, TN, VA, and WDC.