The Veterans Service Representative (VSR) explains benefit programs and entitlement criteria, analyzes claims materials, identifies issues, gathers relevant evidence, conducts interviews, adjudicates claims, and inputs data necessary to generate the award and notification letter to the Veteran describing the decision and the reason for it. Examples of experience include: Interpreting and applying applicable laws, regulations, and policies for processing compensation and benefits claims across agency programs, including dependency status, health insurance, workers compensation, disability, retirement, pension systems, social service, Medicaid or special income based programs administered through private, local, state or federal agencies.