div>The Operations Administrator (Customer Service Representative) is an entry level full time position working 40 hours weekly including days and evenings.
Reception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution.table border="1" style="width:100%;border-collapse:collapse;border:medium none">- Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.
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- Ensure all clients receive a return call within 24 hours of calling and leaving a message.
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