Under the general direction of the Call Center Coordinator KC or appropriate Practice Administrator/Manager, provides telephone support to the clinics by answering patient calls; Accesses the Epic system; Creates in basket messages; and performs other duties as assigned. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.