Your responsibilities will include warmly greeting customers, actively listening to their concerns, scheduling service appointments, accurately entering repair orders and data, answering incoming calls, and supporting the service team with day-to-day operations. Mac Haik’s Southway Ford is looking for a detail-oriented, customer-focused, and energetic professional to join our team as a Customer Service Representative.
Core Responsibilities/duties will include but are not limited to the following:
- Provide exceptional customer service to policyholders, agents, and business partners through professional and timely communication. SUPERVISOR: SALES SERVICE MANAGER.
Job Summary:
A Sales and Service Representative is responsible for delivering exceptional customer service while supporting sales and administrative functions within the organization.