The Collections Specialist serves as a liaison between the company and the customers and spends a great deal of time communicating and disseminating information between the customers, estimators, project managers, supervisors, directors, insurance adjusters and attorneys as well as the other accounting department team members. The ideal team member must have prior high-volume collections experience and be very detail oriented, organized, demonstrate professional phone etiquette, have the ability to use sound judgement when unique customer circumstances arise as well as being an independent and self-motivated individual.