Perform 1st and 2nd level troubleshooting of the Client's IP Network and Global Communications networks, including all aspects of the network infrastructure (switches, routers, specialized servers), as well as communication links infrastructure (VSAT, MPLS, IPL, Internet2, etc.). " Expert level resource for life cycle maintenance of WBG PC environment, including imaging, configuration, administration, asset management, troubleshooting, patching, documentation, delivery, and implementation of hardware and software upgrades.