Overseeing and monitoring quality shipment, delivery times, transport costs, and efficiency Organizing all outgoing shipments, planning routes, and processing shipments for on-time Delivery Tackling and resolving any issues or complaints that may arise Mentoring, coaching, and training the shipping team Keeping track of the productivity, accuracy, and timeline targets Working in conformity with Advance Display policies and procedures Resolving delivery inconsistencies or delays. Accountable for all shipping activities Developing an environment that fosters open and positive team communication by setting expectations, and communicating the company's goals and values Taking care of inquiries or order issues related to shipping or transportation matters Ensuring that shipping documents are well kept, updated, and in complied with AD policies and procedures.