Strong understanding of Agile delivery practices, including PI planning, backlog management, sprint planning, demos, release readiness, and the ability to use AI-enabled and other industry tools to manage demand and create, refine, and improve epics, features, user stories, and acceptance criteria. This role partners across Product, Technology, Marketing Delivery, Marketing Strategy, Data and Analytics, Risk, Legal, Compliance, and business stakeholders to deliver email marketing capabilities that are client-centered, measurable, scalable, compliant, and aligned to enterprise priorities.