Collaborates and coordinates with Information Technology software vendors to provide technical support, troubleshoot system issues, test updates, and develops instructional materials and conduct orientations, training sessions, webinars, and software demonstrations for students, faculty, staff, practicum instructors, and agency partners as needed. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education.